Atour Hotel Guangzhou Nansha Unipark Reviews

Very good service and good location! New hotel opened in 2024 attached with a shopping mall with everything you need. A very good taste Cantonese restaurant and a 盒馬先生sipermarket in the shopping mall. Haven't tried the meals in the hotel.

Very good service. Big and comfortable rooms. We had an early check out and the staff provided us with breakfast at 6am which of course is a huge plus!

Room is good and tidy and clean, but please bring and use the ear plugs at night because it’s very noisy outside due to the heavy vehicles pass by. But overall the hotel is great and good experience, worth to recommend and stay in there!!!

Such a cute hotel! We had a great time here, its directly next to a mall so great options for food and entertainment. Also many local food options in the area. The staff was super friendly and very kind. Definitely a favorite, would recommend for sure.

Very nice experience

very good

good good

Hygiene: Overall hygiene is OK, it can only be said to be OK, the dust on the desktop socket is clearly visible, the sink leaks slowly, the disposable items are not clearly placed, and it took a long time to find a pair of slippers Environment: The surrounding road is under construction, the environment is average, it can only be said that it is a high floor, and you have to go to the 23rd floor to check in, and then come back to the check-in floor after checking in, which is very inconvenient Service: For the name of Atour, I ran nine kilometers to check in, and it can only be said that the service of some front desk staff is not worthy of the name of good service. When facing the guests' inquiries, they are very impatient, and I have not experienced the good service of Atour. It takes a long time for the front desk to respond when I need help, especially a male front desk, who is really not suitable for the service industry Environment: Although I stayed on a high floor, at 7:10, there was an inexplicable knocking sound on the roof, and the sound insulation was extremely poor, which lasted until 10 o'clock. I stayed up all night and wanted to sleep in the morning, but I couldn't fall asleep at all It is really not recommended! ! The service is not good! The sound insulation is very poor!

The room is spacious and comfortable, and the location is convenient. The security guards in the lobby on the first floor were very polite. I checked in on the 23rd floor and then went downstairs to the guest room. I was upgraded to a street-facing room on the first night, and the construction outside was very noisy in the middle of the night. After I raised the issue on the second day, Miss Nanzhi quickly helped me change the room. She also helped me pack my luggage, clothes, and even shoes were carefully packed in different bags, and helped me carry them all the way to the new room. It was really heartwarming.

This hotel is in a prime location, within walking distance of the business district and attractions. The rooms are spacious and bright, the bedding is soft and comfortable, and the bathroom facilities are complete and clean. The waiters are warm and thoughtful, respond quickly, and take the initiative to help with luggage and introduce surrounding food. The buffet breakfast is rich and varied, and the freshly baked bread and freshly squeezed juice are especially delicious. The free WiFi is stable, and the gym and parking facilities are complete. It is very cost-effective and will be my first choice for my next trip!

Atour is a hotel that never disappoints! Super good value for money! Everywhere I go to China, I always book with Atour. Clean, comfortable, with soft and hard pillows for you to choose from, consistent decor design!

Nansha Huanyucheng Atour Hotel exceeded my expectations. It is very new and well-equipped. The laundry and drying machines are free to use. The view is also good and the location is easy to find. Huanyucheng is downstairs, and it is very convenient to drive by yourself. The front desk service is meticulous and responsible. It would be better if the bed was bigger. The big baby of the family of three can barely stay there.

Some time ago, I went to Nansha, Guangzhou for business. I chose to stay at Atour Hotel Guangzhou Nansha Huanyucheng Branch. The experience was first-class and must be praised! When I arrived at the hotel, Nanzhi and Xinyu at the front desk greeted me with a warm smile and professional service, and quickly helped me to check in, which made me feel warm instantly after the journey. However, after checking in, I found that there were some minor problems in the room, so I contacted the front desk to ask for a room change. Unexpectedly, Nanzhi and Xinyu responded very quickly. After understanding the situation, they immediately began to arrange a new room for me. Not only did they quickly help me to complete the room change procedures, but they also asked kindly if I needed staff to help with the luggage. In the subsequent check-in process, they also always paid attention to my needs. Whether asking for food recommendations around or needing some additional daily necessities, they can patiently answer and provide help in time, making me feel at home. The environment and facilities of the hotel itself are also excellent. The room is clean and tidy, the layout is reasonable, and the bedding is comfortable, so that I can have high-quality sleep every night. The surrounding transportation is convenient, the dining options are rich, and shopping and entertainment are also very convenient. This time, the experience of staying at Atour Hotel Guangzhou Nansha Huanyucheng Branch was really great, and the two front desk staff Nanzhi and Xinyu added a lot to this stay. Their professional, enthusiastic and caring service made me feel the high-quality service concept of Atour Hotel. When I come to Nansha in the future, I will definitely choose this hotel again and recommend it to my friends!

What is invincible? Friends who come to the music festival don't need to consider other hotels, just choose Nansha Huanyucheng Yaduo Facilities: complete Sanitation: clean Environment: very good Service: friendly Next time you come, you must choose this hotel