Swissotel Guangzhou

Swissotel Guangzhou Reviews

Swissotel Guangzhou

No.1961 Huaguan Road, Tianhe District, Guangzhou, Guangdong, 510520, ChinaView Hotel Details
Swissotel Guangzhou
Swissotel GuangzhouSwissotel GuangzhouSwissotel Guangzhou
Check available rooms for your travel dates
We Price Match
1 night

Swissotel Guangzhou Guest Reviews

4.5/5
Good
705 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(705)
Positive reviews(683)
Reviews with photos/video(89)
Delicious breakfast(36)
Large rooms(30)
Friendly front desk staff(15)
Perfect for kids(14)
Delicious buffet(11)
Nice bathtub(9)
Stayed multiple times(8)
Has rooms for families(5)
Negative reviews(22)
Hae Sang
Classic Room King
Stayed in Feb 2025
Solo travelers
50 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Large and clean room. They were ok with late check out and staffs were very friendly and supportive. Second time to stay there and will visit again.
TravelTheSky
Swiss Select Room King
Stayed in Oct 2024
Solo travelers
11 review
2.7/5
Posted on Dec 25, 2024
Rooms were spacious but had a slight smell of smoke and old carpet. Location was good for work but not close to attractions.
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Nikko Hotel! Regarding the issue you mentioned about the smoke smell in the room, we will provide your feedback to the engineering department and take immediate measures to eliminate the odor. You can also call the hotel front desk at any time during your stay, and we will be at your service 24 hours a day. Regarding the issue of outdated carpets, we will continue to strengthen regular maintenance and updates of the carpets, striving to provide customers with a warm and comfortable environment. Thank you again for your feedback. Your opinions are very important to us, and we look forward to the opportunity to serve you again, so that you can experience our improvements and efforts!
Benett Oh
Classic Room Twin
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very specious, very clean, they even have Korean speaking staff so it was wonderful experience. I will definitely stay here again!!
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
LiliTrip
Classic Room King
Stayed in Dec 2024
Other
16 review
4.7/5
Amazing
Posted on Feb 4, 2025
Everything was really good and professional. A bit far from center.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Brian Sun（keyingwei&nuoweisi）
Swiss Select Room King
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 22, 2024
It is my first time staying in this hotel. Very close to our sale manager’s home and very convenient to me. To be honest, I don’t know it is a Japanese owned hotel. It is very clear and quiet. The lobby manager is very hospitable and friendly. I would like to choose this hotel next time. No pictures, sorry!
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Guest User
Classic Room King
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Excellent service hotel ! , will come again next time!
Response from Property: Dear guest, thank you for choosing to stay at Hotel Nikko Guangzhou recently. We hope that our comfortable environment and unparalleled service will leave you with unforgettable wonderful memories long after you leave. Thank you again for your stay and wish you a happy life!
Guest User
Themed Room (3 beds)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Little bit out of Guangzhou center but still easy to reach. Clean, well organized, good location. We stayed in a family room with some toys, tent in it.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Anonymous User
Classic Room King
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 15, 2024
Excellent service and room condition. If were to give a suggestion to strive for higher level, I hope the breakfast timing can be adjusted to earlier time maybe 6 or 6:30 am onwards
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Geri
Classic Room King
Stayed in Feb 2024
Business travelers
92 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Very clean and organised hotel. But was a little disappointed thst they didn't have a concierge to help with day tours. Will stay there again.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Guest User
Classic Room King
Stayed in Apr 2023
Business travelers
3 review
4.2/5
Very Good
Posted on May 31, 2023
Comfortable stay. Very Spacious room with a touch of Japanese style, some parts need refreshment tough. Breakfast buffet is fine and the restaurant environment is great. Room service is on point to keep the room always clean.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Anonymous User
Crest Room King
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
It's clean the room and big enough to relax in there.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Neesa
Classic Room King
Stayed in Dec 2022
Couples
9 review
5.0/5
Outstanding
Posted on Jan 23, 2023
This Hotel was very beautiful and comfortable. The staff all spoke English and were extremely helpful and friendly. The room was clean and relaxing. It had a great tub! Breakfast was lovely and had a great variety. I will definitely stay there again.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Val_Ua
Crest Room King
Stayed in Sep 2023
Couples
22 review
5.0/5
Outstanding
Posted on Oct 2, 2023
All was good , nice bathroom and not bad the room for the price 👏
Response from Property: Dear guest, thank you for choosing to stay at Hotel Nikko Guangzhou recently. It is a great honor to provide high quality service to our guests. Thank you again for your support and we warmly welcome you to visit us next time! I wish you a happy life~
Goutam Saha Bangladesh
Classic Room Twin
Stayed in Sep 2023
Couples
5 review
4.0/5
Very Good
Posted on Oct 18, 2023
Good hotel but little far from public transport
Response from Property: Thank you for your feedback. We understand that the location may be somewhat inconvenient for some guests, but we assure you that the peaceful and secluded environment provides a unique and serene experience. We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you again in the future.
Guest User
Crest Room King
Stayed in Apr 2024
Family
3 review
3.0/5
Posted on May 4, 2024
A bit far for the city
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!