JI Hotel (Guangzhou Huangpu Wenchong)

JI Hotel (Guangzhou Huangpu Wenchong) Reviews

JI Hotel (Guangzhou Huangpu Wenchong)

护林路658号, Huangpu District, Guangzhou, Guangdong, ChinaSee Hotel Details
JI Hotel (Guangzhou Huangpu Wenchong)
JI Hotel (Guangzhou Huangpu Wenchong)JI Hotel (Guangzhou Huangpu Wenchong)JI Hotel (Guangzhou Huangpu Wenchong)
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Guest Reviews

9.6/10
Excellent
545 review
Verified reviews
Location9.5
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(545)
Positive reviews(532)
Reviews with photos/video(57)
Classy environment(45)
Awesome amenities(34)
Friendly front desk staff(28)
Large rooms(17)
Delicious breakfast(13)
Convenient parking(11)
Average sound insulation(9)
Excellent room layout(6)
Negative reviews(13)
Lynn Wei
Superior Double Room
Stayed in Oct 2024
Family
9 review
10.0/10
Outstanding
Posted on Nov 20, 2024
Very welcoming front desk and helpful staffs! Room kept new and is high tech witn many auto functions, clean and spacious! Will definitely choose to stay here again.
Response from Property: 尊敬的客人您好!非常感謝您對小季的支持和各方面的認可,小季所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,小季真的是非常的感動,小季會繼續努力,時刻準備着您隨時回來。
Marypax
Guestroom (2 beds)
Stayed in Jan 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Feb 21, 2025
good Breakfast, good service and nice environment. I was so satisfied for this hotel highly recommended.
Response from Property: 尊敬的賓客,您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客有賓至如歸的入住感受,期待您的再次光臨,祝生活愉快!
Guest User
Business Double Room
Stayed in Aug 2024
Business travelers
26 review
7.5/10
Posted on Sep 17, 2024
breakfast is normal
Response from Property: 尊敬的賓客您好,感謝您反饋的問題,非常抱歉沒給到您滿意的服務體驗,您的建議是我們難得的寶貴財富,我們一定會加強培訓新員工的業務能力,不斷完善各項服務,希望能再次與您相逢,真誠期待您的再次光臨,祝生活愉快!
Emma lukluk
Superior Double Room
Stayed in Dec 2024
Family
15 review
5.5/10
Posted on Feb 5, 2025
The toilet smelled like urine. I called the front desk and they said they would find someone to clean it, but they never contacted us again. It was a bad experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Regarding the issue you reported, we have notified the housekeeping department to make rectifications and provide training to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Double Room
Stayed in Dec 2024
Family
15 review
4.5/10
Posted on Feb 1, 2025
The soundproofing is very poor. This is the noise from the room on the 10th floor at 12 o'clock in the middle of the night! It was very noisy outside at around 3am! The hygiene is OK, but the service attitude of the staff is very indifferent. When communicating with the other party for a while, he spoke in a sarcastic tone and said he wanted to complain to the staff on duty. The person who answered the phone repeatedly shirked responsibility and refused to tell the staff on duty. I decisively checked out the next day. This is the worst hotel service I have ever stayed in! This is also the hotel with the least sense of service among all the hotels I have stayed in!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Regarding the issue you reported, we have notified the housekeeping department to make rectifications and provide training to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
yyyy
Superior Double Room
Stayed in Dec 2024
Couples
3 review
6.7/10
Posted on Jan 31, 2025
The sanitation and service are good, but the pillows are not very comfortable, they are too high! ! The point is that it’s too noisy here during the Chinese New Year! ! ! At two or three in the morning, people were still singing and talking loudly outside on the street, and the sound could be heard on the 10th floor! ! ! Didn't get a good rest the whole night. . . I recommend this place on weekdays, but it's really not suitable during holidays because it's too noisy around here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Regarding the issue you reported, we have notified the housekeeping department to make rectifications and provide training to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Buzhimingdexiaochong
Superior Double Room
Stayed in Nov 2024
Other
29 review
3.7/10
Posted on Jan 1, 2025
Hygiene is average, nothing to complain about The environment and facilities are average. There is no conditioner, and the laundry service does not deliver clothes to the door. Guests need to pick them up... I lost my clothes in the laundry room and there was no follow-up explanation or compensation...
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay with us. We are very sorry that we did not bring you a satisfactory stay experience. The questions you raised have been recorded. We will strengthen the rectification of various departments. Please give us a chance to rectify. You are welcome to visit us again for supervision. I wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
11 review
8.0/10
Very Good
Posted on Jan 22, 2025
There are many restaurants around, which is very convenient. The exhaust noise of the dining room in the back row is too loud, which affects those who have a bad sleep. The room is still very spacious and large, and there is also breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your positive feedback and good comments! We will continue to maintain excellent service and product quality, and hope to provide you with more high-quality services in the future. We look forward to your visit again and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Mar 31, 2024
It's clean. I recommend this hotel to those who like to drink tea. The hair dryer and shower head are very powerful. It's very rare for a budget hotel to do this. What I personally can't accept is that the bed is too soft, and I also recommend that two of the pillows be memory foam, which would be better.
Original TextTranslated by Google
6/7
Response from Property: 在忙碌交織的歲月裏,小季會格外珍惜這份友情,輕輕的道一聲,卻道不盡心中的千言萬語,衹願點滴話語帶去我的祝福,捎去我的關心!
lionfiona
Superior Room (2 beds)
Stayed in Jan 2024
Family
18 review
10.0/10
Outstanding
Posted on Feb 19, 2024
This is probably the most cost-effective hotel I have ever stayed in. Although the location is a bit remote, it is quite friendly for those of us who drive by ourselves. There is a large free parking space, and there are various restaurants and snack bars downstairs. The front desk of the hotel is very spacious, and the lady who checked in was enthusiastic and enthusiastic. Our family of three booked a twin room, which was very large and clean. There is also the hotel's laundry room, which is equipped with LG washing and drying equipment, which is very easy to use. The hotel staff who patrol will also thoughtfully help you organize your clothes. The only bad thing is that the water in the room we stayed in had a smell that took a while to disappear. I hope it can be improved.
Original TextTranslated by Google
Response from Property: 心守候,四季相隨,感謝您的認可,温馨便捷都為您,我們從始至終,點滴相隨。對於您的建議,小季會認真改進,期待您的下次到來!
Guest User
Panoramic Double Room
Stayed in Jun 2024
Business travelers
106 review
5.0/10
Posted on Jul 11, 2024
I stayed there many times and was disappointed again. The room renewal and sanitation were perfunctory and the service attitude was average. It is not suitable for long-term stay. The customer experience of Ji Hotel is still a bit poor.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Regarding the issue you reported, we have notified the housekeeping department to make rectifications and provide training to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Double Room
Stayed in Nov 2023
Business travelers
4 review
10.0/10
Outstanding
Posted on Dec 24, 2023
The front desk service is very good and considerate, the overall sanitary conditions are also very good, the hotel is also very new, the location is easy to find, there are many restaurants nearby, and it is also close to the subway station. When checking out, a small snack bag was given, arranged The rooms were given priority to be quiet and spacious. In addition, due to the schedule, check-out had to be postponed until 2 o'clock, so I agreed. I will recommend Ji Ji to everyone next time. I am very satisfied every time I stay at Ji Ji! ! !
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!非常感謝您對小季的支持和各方面的認可,小季所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,小季真的是非常的感動,小季會繼續努力,時刻準備着您隨時回來。
Guest User
Superior Double Room
Stayed in Sep 2023
Other
1 review
2.0/10
Posted on Oct 30, 2023
The service attitude is so bad that I can't even call the front desk from the room. I'm speechless. I have to run downstairs to get something in the middle of the night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
3 review
4.0/10
Posted on May 24, 2024
There are no bath towels or anti-slip towels. It's a bit noisy downstairs!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Regarding the issue you reported, we have notified the housekeeping department to make rectifications and provide training to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
MAN LI
Business Double Room
Stayed in Jan 2024
Couples
2 review
8.0/10
Very Good
Posted on Feb 14, 2024
In fact, the service and hygiene are very good But the sound insulation is a bit poor The rooms were full during the New Year, which is understandable, but every morning there were children running and shouting in the corridors, and several families chatting loudly. The sound of a chair being pulled awakens me in the middle of the night The soundproofing is not very good, so the sleep quality is not very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!