Melia Vinpearl Danang Riverfront Reviews

Response from Property: Dear Our valued guest,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management

Response from Property: Dear Mr. Henryckv,Thank you for your wonderful review and for choosing Meliá Vinpearl Danang Riverfront for your stay. We are delighted to hear that you enjoyed the spacious rooms, welcoming ambiance, and convenient location of our hotel. It is truly rewarding to know that our team was able to resolve the check-in issues promptly and that you appreciated our small gesture of hospitality.We sincerely regret any inconvenience caused by the nearby construction and appreciate your understanding. Your kind words and recommendation mean a lot to us, and we hope to have the pleasure of welcoming you back for another memorable stay.Best regards,The Hotel Management

Response from Property: Xin chào Our valued guest ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management

Response from Property: Dear Mr./Ms nguyendinh,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management

Response from Property: Dear Mr./Ms Vanessa,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management

Response from Property: Xin chào Our valued guest ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management

Response from Property: Dear The Valued Guest,Greetings from Melia Vinpearl Da Nang Riverfront!Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed the spaciousness of the room, the beautiful sea view, and the comfort of the bed. It's wonderful to know that our check-in and check-out processes, as well as the breakfast variety and availability, met your expectations.We appreciate your feedback regarding the complimentary water. We understand your concern, and your suggestion has been noted as we continually look for ways to enhance our guest experience.Thank you for staying with us, and we look forward to welcoming you back for another memorable stay!Yours very truly,The Hotel Management

Response from Property: Dear Guest, Thank you for taking the time to share your review of our hotel. We are pleased to know that you were satisfied with most of the services during your stay. We also sincerely apologize for the inconvenience related to the speed of the elevator. We understand that waiting time may affect your experience, and we will review this issue to find ways to improve in the future. We look forward to welcoming you again and providing you with a more complete experience. Best regards, Hotel Management

Response from Property: Dear Mr./Ms Cary Ko,Thank you for sharing your detailed feedback regarding your recent stay with us. We deeply regret to hear that your experience did not meet your expectations and sincerely apologize for the shortcomings you encountered.We understand your concerns regarding the ambiance of the lobby and the presence of group tours. While we strive to accommodate guests from all backgrounds, we also aim to maintain a comfortable environment for everyone, and your observations will help us address this better.We are sorry to hear that the condition of our facilities, including the towels and soundproofing, did not meet your standards. Rest assured, we are actively reviewing these aspects and will work to make the necessary improvements. Your comments regarding housekeeping practices are particularly concerning, and we will be addressing this matter with our team immediately to ensure that such an issue does not occur again.We appreciate you bringing these matters to our attention, as your feedback is invaluable in helping us improve. While we regret that your stay with us was not satisfactory, we hope you might reconsider giving us another chance in the future. Should you choose to stay with us again, please reach out to us directly so we can ensure a much better experience for you.Thank you again for your feedback, and we wish you enjoyable travels ahead.Sincerely,The Hotel Management

Response from Property: Dear Mr./Ms GURMUKH,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management

Response from Property: Dear The Valued Guest,Greetings from Melia Vinpearl Da Nang Riverfront!Thank you for sharing your feedback. We appreciate your candid comments and are glad to hear that your overall experience was pleasant. We take your observations regarding the hotel's ambiance and breakfast options seriously, as we continuously strive to improve. It's great to know you enjoyed the breakfast in the downstairs rooms, and we will take this into consideration to enhance our guests' experience further. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Yours very truly,The Hotel Management

Response from Property: Dear Mr./Ms wicky,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management

Response from Property: Dear Mr./Ms Rita Leong,Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.Regarding your comments, we sincerely apologize if the room view did not match what you were anticipating. We strive to provide accurate descriptions and will review this matter to ensure future guests have a clearer understanding of what to expect.While the immediate surroundings may not have been to your liking, we hope that other aspects of your stay, such as our service or amenities, met your expectations. Your feedback is valuable to us, and we will use it to improve our guest experience.We would love the opportunity to welcome you back and ensure your next stay is a more enjoyable one. Please feel free to reach out to us directly for any future bookings.Best regards,The Hotel Management