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Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1491)
Positive reviews(1461)
Reviews with photos/video(731)
Well designed(228)
Delicious breakfast(133)
Friendly front desk staff(103)
Offers pick-up/drop-offs(59)
Great swimming pool(51)
Fantastic river view(37)
Has an infinity pool(28)
Excellent afternoon tea(17)
Negative reviews(30)
Vladimir
Deluxe Boutique Room - River View (King Bed)
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Absolutely outstanding hotel. If you want to get real service in China, you should stay at this hotel. Amazing staff, rooms, pool an bars
Response from Property: Thank you for choosing Hotel Indigo Guangzhou Haixinsha and taking time to share with us about your experience. We are glad that you enjoy your stay with us and looking forward to welcome you back soon in the future!General Manager Cazalet Jerome
Housam
1 King Standard Balcony
Stayed in Sep 2024
Solo travelers
6 review
3.7/5
Posted on Oct 28, 2024
Not bad, but expensive
Response from Property: Thank you for choosing Hotel Indigo Guangzhou Haixinsha and taking time to share with us about your experience. We are sorry to hear that the stay experience did not meet your expectations. We look forward to the opportunity to welcome you back in the future and offer an enhanced staycation experience for your enjoyment.General Manager Jerome Cazalet
Mauimango
Standard Room
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Great location on small island near Canton Tower. Comfy bed, large shower and quiet location. Cute buggy car takes you from lobby to bridge.
Response from Property: Thank you for sharing your experience with us! Hotel Indigo Guangzhou Haixinsha is the first Hotel Indigo in Guangzhou. The hotel’s unique location as a “city oasis”, where it’s surrounded by Pearl River, brings guests a new exploration experience in the heart of the city. With warm, intimate and personalized service, the hotel aims at providing leisure travelers, and explorers seeking new adventure from a neighborhood with local culture. Looking forward to welcome back in the future!General Manager Jerome Cazalet
Jeneral lekor
1 King Standard Balcony
Stayed in Oct 2024
Couples
9 review
4.7/5
Amazing
Posted on Jan 1, 2025
Location is a bit hard to find but overall still ok.
Response from Property: Thank you for choosing Hotel Indigo Guangzhou Haixinsha and taking time to share with us about your experience. We are glad that you enjoyed your stay with us and look forward to welcoming you back soon in the future! General Manager Cazalet Jerome
Guest User
2 Twin Standard Balcony
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
All good! Excelente service, location, and so on
Response from Property: Thank you for choosing Hotel Indigo Guangzhou Haixinsha and taking time to share with us about your experience. We are glad that you enjoy your stay with us and looking forward to welcome you back soon in the future!General Manager Cazalet Jerome
Guest User
1 King Standard Balcony
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 7, 2024
欢迎水果:delicious
Response from Property: 尊敬的賓客,感謝您選擇廣州海心沙英迪格酒店作為您羊城鄰間探索的起點,並抽出寶貴時間與我們分享您的入住體驗。從酒店信步可達花城廣場,亦可漫步海心橋前往“小蠻腰”,一路領略珠江兩岸旖旎風光和動感韻律。酒店設計汲取嶺南水鄉文化和海心沙獨特風情,透過當代美學予以靈動呈現,鄰間故事脈絡由承載着“老廣記憶”、深植於城市肌理的榕樹而起,伴隨着獵德湧上鏗鏘的龍舟鼓聲和粵曲名伶悠揚婉轉的唱腔陣陣傳來,傳統與現代齊鳴,為探索打開無限想象空間。酒店致力於為每一位賓客在旅途中創造舒適難忘的入住體驗,您的讚揚也是我們不斷前進的動力,我們也會不斷進步,為每一位賓客提供個性化服務。感謝您的好評,我們期待再次與您相遇。總經理 詹龍
Guest User
Standard Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Excellence hotel
Response from Property: Thank you for choosing Hotel Indigo Guangzhou Haixinsha and taking time to share with us about your experience. We are glad that you enjoy your stay with us and looking forward to welcome you back soon in the future!General Manager Cazalet Jerome
Guest User
2 Twin Standard Balcony
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Very nice !!!!
Response from Property: 尊敬的賓客,感謝您下榻廣州海心沙英迪格酒店,並抽出寶貴時間與我們分享您的鄰間探索體驗。酒店“島心綠洲”的獨特地理位置為賓客呈現三面環水、繁花映目的舒適下榻空間。139間客房從嶺南水鄉文化和海心沙獨特風情中汲取靈感,在設計中處處體現以“海心乘韻 ‘粵’動鄰間”為主線的鄰間故事。為每一位賓客在旅途中創造舒適難忘的入住體驗是我們一直以來追求的目標,您的讚揚也是我們不斷前進的動力,我們也會不斷進步,為每一位賓客提供個性化服務。感謝您的好評,我們期待再次與您相遇。總經理 詹龍
TanAllen
1 King Standard Balcony
Stayed in Mar 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Apr 9, 2024
nice place
Response from Property: 尊敬的賓客,感謝您下榻廣州海心沙英迪格酒店,並抽出寶貴時間與我們分享您的鄰間探索體驗。酒店“島心綠洲”的獨特地理位置為賓客呈現三面環水、繁花映目的舒適下榻空間。139間客房從嶺南水鄉文化和海心沙獨特風情中汲取靈感,在設計中處處體現以“海心乘韻 ‘粵’動鄰間”為主線的鄰間故事。為每一位賓客在旅途中創造舒適難忘的入住體驗是我們一直以來追求的目標,您的讚揚也是我們不斷前進的動力,我們也會不斷進步,為每一位賓客提供個性化服務。感謝您的好評,我們期待再次與您相遇。總經理 詹龍
cabuchino
1 King Standard Balcony
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 23, 2025
The 30-degree constant temperature swimming pool with river view is the highlight. The rooftop light bar has a minimum consumption of 300 per person, which is not very friendly. The Cantonese breakfast is suitable for Chinese stomachs. The time from 7 to 11:30 is really comfortable😌.
Facilities: New
Hygiene: Clean
Environment: Quiet
Service: Good
FLOW-Chao Bar "Neighborhood Gathering Moment": You can order wine at will.
Original TextTranslated by Google
6/15
Response from Property: Dear guest, thank you for choosing Hotel Indigo Guangzhou Haixinsha as the starting point for your exploration of Guangzhou's neighborhood and for taking the time to share your stay experience with us. The hotel is within easy walking distance of Huacheng Square, or you can stroll across the Haixin Bridge to the "Little Slender Waist", enjoying the charming scenery and dynamic rhythm of both sides of the Pearl River. The hotel design draws on the Lingnan water village culture and the unique style of Haixinsand, and presents it vividly through contemporary aesthetics. The story of the neighbors starts from the banyan tree that carries the "memories of old Guangzhou" and is deeply rooted in the urban texture, accompanied by the sonorous dragon boat drums and the melodious and graceful singing of Cantonese opera celebrities. Tradition and modernity resonate together, opening up infinite imagination space for exploration. The hotel is committed to creating a comfortable and unforgettable stay experience for every guest during their journey. Your praise is also our driving force for continuous progress. We will also continue to improve and provide personalized services to every guest. Thank you for your good review, we look forward to seeing you again. General Manager Zhan Long
Guest User
2 Twin Standard Balcony
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Hotel Indigo Guangzhou Haixinsha: A warm and unforgettable birthday trip
For this birthday, my family and I chose to go south to Guangzhou to start a warm trip. After careful selection on Ctrip, we finally decided on #Hotel Indigo Guangzhou Haixinsha#, looking forward to spending an unforgettable time here.
The taxi slowly stopped at the door of the hotel, and the unique building architecture with British style and Lingnan style instantly came into view. The unique design made people yearn for it. Entering the lobby, the warm red stained glass exudes a warm atmosphere, cleverly combining exotic style with Chinese style, showing an avant-garde and unique charm. Kevin, the front desk staff, greeted us warmly. When he learned that we came here from Shanghai to celebrate our birthday, he thoughtfully upgraded the room for us for free, and quickly arranged for colleagues to decorate the birthday scene. He also promised to send a small cake before 6 o'clock. This surprise made us very happy.
Walking into the guest room, a warm feeling came to our face. Exquisite soft furnishings, unique furniture and clean and advanced bathroom facilities instantly dissipated the fatigue of the journey. FLOW on the second floor is a trendy bar with an elegant environment, where drinks and snacks complement each other. Moving to the terrace, the infinity pool is crystal clear, lifeguards are on duty, and the Guangzhou Tower stands tall not far away, making people imagine the pleasure of swimming here.
The night view of the bar on the sixth floor is even more stunning. The small waist blooms with colorful brilliance in the night, and the figure is graceful; the cruise ship on the Pearl River is brightly lit, forming a beautiful picture, which makes people intoxicated and linger.
The next day's breakfast, rich and diverse Guangzhou specialties, fresh ingredients, and fine cooking. There is plenty of time for dining, and we leisurely enjoy the slow life of gathering with family, warm and comfortable. After the meal, the retro shuttle bus took us to the intersection, and the transportation was convenient and fast.
This happy journey is shining because of the wonderful experience of Hotel Indigo Guangzhou Haixinsha. Special thanks to Kevin for his enthusiastic service, and I look forward to continuing to write a warm chapter with this hotel when I come to Guangzhou next time.
Original TextTranslated by Google
6/19
Response from Property: Dear guest, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The hotel's unique geographical location as an "island oasis" provides guests with a comfortable accommodation space surrounded by water on three sides and lush flowers. The 139 guest rooms draw inspiration from the Lingnan water village culture and the unique style of Haixinsand, and the design reflects the neighborhood story with the main theme of "Haixinsand rides on the rhythm of Guangdong and moves neighbors". Creating a comfortable and unforgettable stay experience for every guest during their travels is our goal. We have also conveyed your praise for Kevin to our employees themselves. The hotel team will continue to improve and provide personalized service to every guest. Thank you for your good review, we look forward to seeing you again. General Manager Zhan Long
Guest User
2 Twin Standard Balcony
Stayed in Jan 2025
Family
3 review
4.8/5
Amazing
Posted on Feb 9, 2025
It's my first time staying at Indigo. The front desk upgraded me to a suite. The hotel has a great design, both retro and modern. It may be during the Spring Festival, there are a lot of lion elements, and there are paper-cut lions in the breakfast area, which are full of details. The location is very good, next to the Pearl River, and you can see the waist when you look up. The drinks and snacks of Flow and Light Spot are highly recommended. The environment is also very good. I am very impressed. I will also check in at Indigo in other cities if I have the chance💪
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客,感謝您下榻廣州海心沙英迪格酒店,並抽出寶貴時間與我們分享您的鄰間探索體驗。酒店“島心綠洲”的獨特地理位置為賓客呈現三面環水、繁花映目的舒適下榻空間。139間客房從嶺南水鄉文化和海心沙獨特風情中汲取靈感,在設計中處處體現以“海心乘韻 ‘粵’動鄰間”為主線的鄰間故事。為每一位賓客在旅途中創造舒適難忘的入住體驗是我們一直以來追求的目標,您的讚揚也是我們不斷前進的動力,我們也會不斷進步,為每一位賓客提供個性化服務。感謝您的好評,我們期待再次與您相遇。總經理 詹龍
dabaogang
1 King Standard Balcony
Stayed in Jan 2025
Family
57 review
4.2/5
Very Good
Posted on Feb 7, 2025
The location is convenient, but there are not many restaurants around, most of them are banquet restaurants. It is very close to the waistline, and the environment is good. The service is also very good. The dinner is a bit too salty, but the breakfast is very good! Overall it is worth recommending~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hotel Indigo Guangzhou Haixinsha and for providing us with your feedback on your stay. Please accept our sincere apologies for the inconvenience and trouble caused to you. The hotel management attaches great importance to your feedback on the dinner. The hotel team will further communicate with relevant departments for improvement and targeted training to provide guests with a better stay experience. I hope you will continue to support Hotel Indigo Guangzhou Haixinsha. We will continue to improve and look forward to providing you with more considerate and professional services during your next stay.
General Manager Zhan Long
Lanlandewuyanxia
1 King 1 Bdrm Suite Living Area River View
Stayed in Jan 2025
Family
16 review
4.5/5
Great
Posted on Feb 5, 2025
This is my first time staying at Hotel Indigo. If there is InterContinental, I would choose InterContinental. However, Poly InterContinental is too far away. Hotel Indigo is in a really good location.
I chose a room facing the river because I was afraid of the noise at night, but it was actually OK.
It was a surprise to be able to watch birds. It was nice to be in a daze on the roof.
The breakfast variety was too small, half of that of InterContinental Hotel and one-third of that of the flagship store.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hotel Indigo Guangzhou Haixinsha and for sharing your experience with us. Please accept our sincere apologies for the inconvenience and trouble caused to you. The hotel management attaches great importance to your feedback on the breakfast variety, and the hotel team will further improve and provide guests with a better stay experience. I hope you will continue to support Hotel Indigo Guangzhou Haixinsha. We will continue to improve and look forward to providing you with more considerate and professional services during your next stay.
General Manager Zhan Long
Guest User
1 King Standard Balcony
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 31, 2025
I stayed at the Indigo Hotel for two days during the Chinese New Year in Guangzhou. I could see the Guangzhou Tower from the balcony. The New Year decorations made the hotel look more festive. It was great to see the Asian Games Park and the Guangzhou Tower when I walked out the door.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客,感謝您下榻廣州海心沙英迪格酒店,並抽出寶貴時間與我們分享您的鄰間探索體驗。酒店“島心綠洲”的獨特地理位置為賓客呈現三面環水、繁花映目的舒適下榻空間。139間客房從嶺南水鄉文化和海心沙獨特風情中汲取靈感,在設計中處處體現以“海心乘韻 ‘粵’動鄰間”為主線的鄰間故事。為每一位賓客在旅途中創造舒適難忘的入住體驗是我們一直以來追求的目標,您的讚揚也是我們不斷前進的動力,我們也會不斷進步,為每一位賓客提供個性化服務。感謝您的好評,我們期待再次與您相遇。總經理 詹龍