Fox Hotel and Suites

Fox Hotel and Suites Reviews

Fox Hotel and Suites

461 Banff Ave, Banff, Alberta, T1L 1H8, CanadaView Hotel Details
Fox Hotel and Suites
Fox Hotel and SuitesFox Hotel and SuitesFox Hotel and Suites
Check available rooms for your travel dates
We Price Match
1 night

Fox Hotel and Suites Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(43)
Positive reviews(39)
Reviews with photos/video(17)
Awesome stay(16)
Relaxing hot springs(10)
Great location(8)
Clean and tidy(7)
Convenient location(6)
Negative reviews(4)
JACESHIN
Superior One Bedroom Suite Two Double Beds
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 20, 2024
It was good hotel especially close to banff downtown 10min walk distance. Also hot spa is the best.
JAM_4eva
Hotel Queen Room
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Great stay, helpful staff and neat place. Really cool hot tub and sauna area. Would definitely stay again.
Guest User
Hotel Two Double Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 20, 2024
This was an apartment type room, complete with bedrooms in the bottom level and kitchenette and living room in the top level. Location was most convenient just 5 min drive from town center. You could walk or take the free shuttle service. Staff were friendly and helpful.
Brattie
Superior One Bedroom Suite Two Double Beds
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 20, 2024
The hotel was fully booked as it was peak season. We travelled with elderly and they kindly changed from a room with stairs to one that is on the flat. Hot tub facility is good. Walk to city centre 850m away or u could use the bus ticket that comes with the stay. Enjoyed the stay.
Guest User
Hotel Two Double Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Service are great specially Jeet provide great customer service. Very welcoming and also provide different tourist recommendation around Banff.
Rachelle Sulit
Hotel Queen Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 19, 2024
Best part of the hotel😍#hotspring
Guest User
Superior One Bedroom Suite Two Double Beds
Stayed in May 2024
Couples
2 review
3.7/5
Posted on Jun 13, 2024
Reasonable stay, a little far out from Banff but good public transport close by. Free parking at the rear of the property, a big bonus but parking is available in the underground carpark. Expensive for what was provided. Apartment well fitted out and everything required for the stay is provided, but the most critical item, the safe, was not working, meaning that we had to take passports, cards and cash with us throughout our stay in Banff. Regretfully disappointed with poor sleep throughout the stay, the sound proofing is exceptionally poor, especially from overhead apartments, with wooden floors creaking badly and every footstep clearly heard. Interconnecting doors had poor soundproofing, every sound and talking were clearly heard. Apprciate that the building is timber, but there are numerous ways to improve the soundproofing, but at a commercial cost. Bring a good set of ear plugs, they are essential for sleep. Train leaves the station or passes through Banff at 5.40 every morning, and the driver loves to use his horn on every occasion, no need for an alarm clock!!
K Hoffman (Canada)
Hotel Queen Room
Stayed in Oct 2023
Travel with friends
54 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Huge suite with kitchenette (fridge, microwave, toaster, kettle, dishes, cutleries and chopping board. Queen bed and pull-out couch could sleep 4. Really enjoyed ourselves in thr hot spring pool in the basement.
Vivi Tansakul
Superior One Bedroom King Bed Suite
Stayed in Aug 2023
Family
2 review
2.2/5
Posted on Nov 16, 2023
The hotel was very old but the layout and setting it was very good. There is a hot tub in the middle but chlorine smell was very strong,  wouldn’t recommend any kids or young baby to go in. The hotel smells like  cigarette everywhere, including in the bedroom. Wouldn’t go there again.
Guest User
Hotel Two Double Room
Stayed in Apr 2023
Family
3 review
4.5/5
Great
Posted on May 14, 2023
Stayed here with family mothers day weekend 2023 Great location Free underground parking Can walk easily to main street Banff Chili's restaurant in hotel Small gym All rooms face outdoor area Room slightly small but homey and clean Front desk staff nice Paid $269 per night all in with taxes for one night on trip.com The best part about this hotel is the cave and basin vintage style pool grotto. Its a giant hot tub
Guest User
Superior One Bedroom Suite Two Double Beds
Stayed in Dec 2022
Family
1 review
4.0/5
Very Good
Posted on Jan 18, 2023
Our stay was wonderful w the exception of 2 things: 1: The bedding was super thin (just a sheet and thin blanket) and I froze half the night, wearing my winter coat as a blanket...even w the heat cranked up. For the price, I expected to be comfortable. There were no extra blankets in our 1 bedroom, 2 floor suite. 2: Dogs r allowed at the hotel which I am ok w BUT we were woken up at 6 am by a large dog staying above us who was FREAKING OUT and barking constantly like it was trying to attack something or someone and my 6 year old is TERRIFIED of dogs! We had no choice but to leave our hotel room early in the morning to escape the dog's constant barking and when checking out, didn't even get so much as an apology from the staff when telling them why we were forced out of our room at 6:30am on our 15 year anniversary/my birthday. I wasn't expecting much but we were only there for 1 night and felt a little robbed of our stay and our little girl was traumatized by waking up to dogs that sounded like they were coming through our floor to attack us!!! If u r going to leave your dogs in a hotel alone, ensure they aren't going to freak out the entire time u r gone!!!! A very disappointing stay at our most favorite hotel!!!!
Moonie L
Superior One Bedroom Suite Two Double Beds
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on Jul 11, 2024
It’s a little bit old hotel
Guest User
Superior Two Bedroom Suite
Stayed in Nov 2022
Family
1 review
4.0/5
Very Good
Posted on Dec 22, 2022
One of the front desk didn’t answer nicely on my inquiry.But the room and amenities was great.
Guest User
Premium Loft Suite
Stayed in Nov 2024
Family
3 review
2.2/5
Posted on Dec 28, 2024
There were a lot of hairs on the sheets. I went to the front desk to explain the situation but they didn't even say sorry. I went to the front desk twice before they changed the sheets for us. The problem still existed after the change. There were still a few hairs on the sheets. I finally dealt with it myself. I will not stay at this hotel again.
Original TextTranslated by Google
Guest User
Hotel Queen Room
Stayed in Jun 2024
Family
27 review
3.0/5
Posted on Aug 12, 2024
The hotel is in Banff town, about 10 minutes away from the commercial street, within walking distance. The room is not big, and the air conditioner can't cool. The hotel deducted the deposit inexplicably, the service is average, and no one helps with the luggage. The cave hot spring is unique, and it is very comfortable to take a bath.
Original TextTranslated by Google