Holiday Inn Express Hotels in Guangzhou

The hotel is a nice place in a very dirty and underdeveloped area of Guangzhou… the staff was extremely helpful with everything we needed, but the lack of access to the kitchen at night when you don’t have nice restaurants around it was a negative point… we either had to order in or take a taxi to go back to Guangzhou to eat (except for the Mc Donald’s downstairs) … if you are in Guangzhou for the Canton Fair it is not really worth it as it’s really far away… they have shuttle bus for phase 1 and 2 but not for phase 3 so we had to take taxis every time.. we spent between 100-140 RMB every day (both way) in Didi and spent 30-40 minutes on each trip.

I took my daughter to take an exam. This is the closest hotel to Jinan University. The facilities are new and the facilities are good. The customer service attitude is really good. Because I need a quiet environment to rest during the exam, the front desk staff took me to see the rooms on each floor for selection. The cleaning lady was also very enthusiastic. I had a cold and needed an extra quilt. She ran through several floors to find it. It felt very caring to stay here.

Service is good for all but the breakfast service is very bad. The service waiter did not clean up the table for others to sit down. Table are so dirty that i feel want to throw the plate on the floor. *** with holiday inn, never add in staff for the food service. Very bad. The reception girl are nice and polite especially the girl name Namy, she give a good service and explanation. The room are good and comfy..