Av de Las Rosas 2933, Verde Valle, Guadalajara, Jalisco, 44530, MexicoSee Hotel Details
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1 night
Guest Reviews
8.5/10
Very Good
128 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.1
Service8.7
Cleanliness8.6
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All reviews(128)
Positive reviews(26)
Reviews with photos/video(6)
Delicious breakfast(6)
Convenient location(5)
Negative reviews(2)
Chanida H.
Superior Room
Stayed in Feb 2025
Business travelers
1 review
6.0/10
Posted on Mar 18, 2025
You can hear people talking on the corridor very it clearly.
Response from Property: Thank you for sharing your feedback. We apologize for any inconvenience caused by noise from the corridor. We understand how important a quiet environment is for a comfortable stay, and we will look into ways to minimize noise levels in the future.We appreciate your understanding and hope to have the opportunity to welcome you again soon.
Guest User
Superior Room
Stayed in Nov 2024
Business travelers
25 review
10.0/10
Outstanding
Posted on Dec 15, 2024
Very nice king room, although it was not the check-in time, they let us check in early without any extra charge. The service and breakfast are very good, thank you 🙏
Original TextTranslated by Google
Response from Property: Thank you for your good review! We are very glad that you are satisfied with the King Room and our service. We are also very pleased to provide you with the convenience of early check-in. Your affirmation is our driving force for progress. We look forward to your stay next time. We will continue to provide you with quality service! I wish you a happy life! 🙏
Guest User
Superior Room
Stayed in Sep 2024
Business travelers
27 review
10.0/10
Outstanding
Posted on Oct 4, 2024
It's just opposite the gudarajala expo. It's very close. Next to it is the Westin. The breakfast is rich and varied, but maybe Chinese people are not used to it. It would be better if there is white porridge. The first day of check-in, 5 bottles of wine are given in the mini bar. The hotel has a swimming pool and a gym. Overall, it's OK. Although it's old, it's OK. I will probably choose this place next time.
Original TextTranslated by Google
Response from Property: Thank you for your detailed feedback! We are glad that you are satisfied with the hotel's location and breakfast variety. We will consider your suggestion about white porridge and try our best to meet the needs of more guests. Thank you for your recognition of the hotel's facilities, although we still have room for improvement. Looking forward to your next visit, we will continue to work hard to provide you with a better experience!
Arturoshz
Superior Room
Stayed in Dec 2024
Business travelers
1 review
6.5/10
Posted on Jan 11, 2025
Two of the lamps didn't work, the bathroom door wouldn't close, and I'd like to add the most unpleasant thing: there's a loud noise that starts at 6:00 a.m., coming from an elevator in particular. It was only two nights, but it wasn't pleasant enough to rest and sleep well. Honestly, I wouldn't go back.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave us your feedback. We deeply regret that your stay was unsatisfactory. We apologize for the inconveniences you mentioned, such as the light fixtures and bathroom door. We have already informed the maintenance team so these issues can be addressed immediately. We also apologize for the elevator noise you mentioned. We understand this affected your rest and would like to find solutions to minimize this type of disturbance in the future. Your opinion is very valuable to us, and we will take all these details into account to improve our guests' experience. We regret not having met your expectations and hope you will give us another opportunity in the future.
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
11 review
6.5/10
Posted on Sep 16, 2024
The hotel is right opposite the exhibition, very close. But the plugs in the hotel room are about to fall off the wall. The room is next to the elevator, just like living under the subway, it is always ringing and shaking. The front desk said they would change my room, and they said they would change it tomorrow, but they never did.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback! We are glad that you find the hotel conveniently located, but we sincerely apologize for the problems you encountered in your room. We will seriously investigate the plug and noise issues and ensure that our front desk team improves communication and service. I hope you can give us a chance to improve and look forward to your visit again. We will work hard to provide you with a better experience.
Anonymous User
Superior Room
Stayed in Aug 2024
Business travelers
19 review
8.0/10
Very Good
Posted on Oct 7, 2024
The shower is not working. I booked this room for a business trip. It is opposite the exhibition hall and has a convenient location.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are glad that you find our location convenient, but we apologize for the issue with the shower water pressure. We will check and improve this as soon as possible. We look forward to seeing you again and we will work hard to improve your stay!
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
5 review
8.5/10
Very Good
Posted on Sep 14, 2024
Although the hotel is old, it is still relatively clean. The exhibition hall is across the street. I have to praise the breakfast here. There are many varieties. Later, I went to hotels in other cities in Mexico. The breakfast was really different from here, especially the vegetable juice. I had to have a cup every day. Later, the vegetable juice I drank in other hotels was really hard to describe, not only in appearance but also in taste. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your detailed review! We are glad that you think our hotel is clean even though it is a little old. We are also glad that you like our breakfast, especially the vegetable juice! Your recommendation is very important to us. We look forward to seeing you again and we will continue to work hard to provide you with quality service and food!
Guest User
Superior Room
Stayed in May 2024
Business travelers
24 review
8.0/10
Very Good
Posted on Jun 30, 2024
The hotel is very nice and the breakfast is very rich. Overall it is above average.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation! We are glad that you like our hotel and the rich breakfast. We will continue to work hard to improve the overall experience and hope to bring you more satisfactory service during your next stay!
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on Sep 24, 2024
Suitable for business trips, very close to the exhibition hall
Original TextTranslated by Google
Response from Property: Thank you for your evaluation! We are glad that you find our hotel suitable for business trip and the location is very convenient. We look forward to your visit again and we will continue to work hard to provide you with quality service!
SotoAndres
Club Superior
Stayed in Mar 2024
Couples
2 review
6.5/10
Posted on Apr 8, 2024
Very good service, very friendly staff. The small drawback is the very small pool for the hotel and I was last weekend and they do not have any events or entertainment for guests like other Barcelo hotels, very
Original TextTranslated by Google
Response from Property: Thank you for your comment! We're glad to hear you received good service and that our staff was friendly. We're sorry that the pool and lack of entertainment didn't meet your expectations. We appreciate your suggestions and will consider them to improve our guests' experience in the future. We hope to have the opportunity to welcome you back and offer you an even better stay.
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
1 review
8.0/10
Very Good
Posted on Sep 8, 2024
It's OK, but the house has no windows and is a bit airy.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! I'm glad you found it OK overall. We apologize for the inconvenience caused by the room without window and will consider improving the ventilation. We look forward to seeing you again and we will work hard to improve your stay experience!
Guest User
Club Superior
Stayed in Aug 2024
Business travelers
12 review
8.5/10
Very Good
Posted on Oct 16, 2024
The hotel is old, the breakfast is OK
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We understand your opinion about the old hotel facilities, but we are glad that you are satisfied with the breakfast. We will continue to work hard to improve the overall guest experience and hope you have the opportunity to visit again!
Guest User
Superior Room
Stayed in Jun 2024
Travel with friends
22 review
9.0/10
Great
Posted on Sep 1, 2024
The price is high, everything else is good
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We understand your opinion on price and will take your comments seriously. We are committed to providing quality services and facilities and hope to bring you a better experience in future stays.
Guest User
King Bed Room with City View
Stayed in Aug 2023
Business travelers
6 review
7.5/10
Posted on Oct 26, 2023
The breakfast is good, with many varieties and good taste, but the room price is expensive
Original TextTranslated by Google
Response from Property: 感謝您的反饋!很高興您喜歡我們的早餐,特別是品種和味道。我們理解您對房價的看法,會認真考慮您的意見。期待您再次光臨,我們會努力提升整體體驗!
Guest User
Superior Room
Stayed in Mar 2024
Business travelers
21 review
10.0/10
Outstanding
Posted on Apr 20, 2024
The room and service are super good
Original TextTranslated by Google
Response from Property: 感謝您的好評!我們很高興您對房間和服務感到滿意。期待您下次再來,我們會繼續努力提供卓越的體驗!