Dorfstrasse 189, Grindelwald, Canton of Berne, 3818, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very Good
46 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.3
Service8.1
Cleanliness8.3
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All reviews(46)
Positive reviews(44)
Reviews with photos/video(9)
Negative reviews(2)
ml._.cor
Double Room
Stayed in May 2024
Traveling with friends
9 review
6.0/10
Posted on Jun 8, 2024
It provides breakfast which is very nice but there are many flies in the restaurant. The cleanness of it is poor.
Guest User
Double Room
Stayed in Jul 2023
Couple
1 review
10/10
Outstanding
Posted on Aug 15, 2023
Huge shout out to Simona!!!!
Simona saved our day :-) we turned up, having booked what we thought was this hotel on the same day. But turned out to be another hotel of the same miles away. Simona managed to accommodate us when there were no other available rooms in the town. THANK YOU SIMONA :-)
You didnt have to help us but you did.
Ladda
Double Room
Stayed in Oct 2023
Traveling with friends
12 review
8.5/10
Very Good
Posted on Dec 8, 2023
Nice place to stay. Good location and easy to go everywhere.
Guest User
Double Room
Stayed in Mar 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Apr 16, 2024
The hotel is some distance from the train station, and there is a slope in the middle, so pushing suitcases will be difficult. The room is quite large and unique, with the feel of a log cabin. It's a pity that the breakfast provided by the hotel does not have many varieties.
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Ho Ming
Double Room
Stayed in Feb 2024
Couple
4 review
7.5/10
Posted on Apr 7, 2024
A bit far from the station
But the price is totally worth it. You can take the bus at the station when dragging your luggage.
The breakfast is also very rich and has a variety of options.
There is a restaurant downstairs. You can consider having something to eat.
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Jackie
Double Room
Stayed in Nov 2023
Family
22 review
7.5/10
Posted on Dec 23, 2023
It’s not too close to the station, but it’s not too far, but you have to go up the slope to find out that there is a shuttle service. It’s not too close to the station, but it’s not too far, but you have to go up the slope and you’ll find out that there is a shuttle service and free parking. There is a car, free breakfast, and a lovely wooden hotel with a warm interior. The hotel is being renovated room by room, but I happened to be assigned an old, undecorated room, so I can't say enough right now. may have been renovated by the time you move in, so it will no longer be a deficiency.
There is no refrigerator and no hot water. Shampoo is only given to each person in a small pack, but when we stayed for two days, it was not enough. I tried to go downstairs for two days hoping to get two more sachets of shampoo, but no one paid attention to me. I went to the restaurant to look for them because the clerk had to take care of the restaurant work, and there were too many customers and they were too busy and had a bad attitude. They called me. I stand here waiting for 5 minutes, but I don’t have the patience to wait at all. The next morning I wanted to get shampoo and the situation was still the same. Finally, I can’t wash my hair
Breakfast is good, the dining table has been set up in advance, the breakfast area is elegantly decorated, warm and cozy, you can try Swiss-style ham and omelettes, it is really sincere, I give it full marks for breakfast
Some of the waiters have very good attitudes, but some are really impatient, and the quality of individual staff varies 
, the location is very good and it should get a higher score. Overall, I give it 3.5 to 4 points. If you get a newly renovated room, the score will be higher. As for the attitude of the staff. There were one or two of them, and the others were all very enthusiastic, especially an older woman, who was worried that we didn't have enough eggs and said she could give them more. In short, the staff are very different, so it is difficult for me to make a conclusion about this hotel.
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6/8
Tracy
Double Room
Stayed in Mar 2024
Couple
23 review
8.0/10
Very Good
Posted on Apr 25, 2024
The hotel arranged a snow-capped mountain view for me, and the accommodation environment was very good!
Only the breakfast options were small and the staff did not add food in time. 
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Guest User
Double Room
Stayed in Mar 2024
Couple
11 review
9.0/10
Great
Posted on Apr 14, 2024
Although it is an old hotel, the rooms and toilets have been renovated. It is very convenient if you are traveling in Grindewald. Although there is no kettle, you can ask them for hot water. The front desk is sometimes not there, but it is understandable in a small city.
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林志信
Double Room
Stayed in Mar 2024
Couple
2 review
9.0/10
Great
Posted on May 6, 2024
The breakfast is very good and the dining environment is good
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Guest User
Double Room
Stayed in Sep 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 23, 2023
Grindenwald hot place location. Train station bus stop gift shop. Very convenient, within 100 meters from First Platform
A great experience walking through the village amidst beautiful and outstanding scenery. . .
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JAMES7985
Double Room
Stayed in Sep 2023
Couple
17 review
6.5/10
Posted on Oct 13, 2023
The room above a certain hall has average room facilities and is not cost-effective. It is not recommended!
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Guest User
Double Room
Stayed in Sep 2023
Couple
1 review
9.5/10
Amazing
Posted on Oct 19, 2023
They were friendly and the breakfast was delicious and good :)
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ZHIHENG
Double Room
Stayed in Aug 2023
Couple
3 review
9.5/10
Amazing
Posted on Sep 20, 2023
The hotel environment is very good and the toilets are very clean.
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Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 28, 2025
One of the best spots to stay in Grindelwald. It's stone a stone's throw away from Firstbahn (cable car to Mount First) and about 10-15mins slow walk to the Train Station. Bus is also an option almost just in front of it. As a bonus, one of their staff--Jennifer, always gives a nice vibe during breakfast. One of the kindest staff I've met! Thank you Jennifer for the kind treatment!
Daydream57057841872
Stayed in Apr 2025
Couple
8.0/10
Very Good
Posted on May 20, 2025
We would have given this hotel 5 stars, but there were just a few things which made it a little rough around the edges. The location is great, the rooms lovely and the staff very friendly. However, the cooked breakfast left a little to be desired, albeit there was plenty to choose from. Overall, a great stay, and made even more special, by the lovely Jenny.
Response from Property: Dear guest from the UK, thank you for your visit to our hotel and for your review. We are sorry to hear, that the breakfast was not on the level of your expectations and apologize. We however hope, that you will visit us again in the near future. With best regards Ponzio family and staff, especially Jenny