The Grand Hotel - Heritage Grand Reviews

The historical buildings are distinctive, the public spaces are diverse and rich, the gardens are carefully maintained and exquisite, and you can check in for the Queen's English afternoon tea... The Thai and Indian food in the hotel are pretty good

This is really healing. It is one of my favorite hotels during my trip to Sri Lanka. The service is great. Because I checked in during the Spring Festival, the hotel staff said "Happy New Year" from check-in to breakfast the next day. There is also a "Happy New Year" light box at the front desk of the hotel. I feel very friendly in a foreign country. The breakfast is very rich. The Thai food downstairs of the hotel is great. I am not used to the local food. I ate Thai food downstairs of the hotel. I was moved. The room is clean. Although it is old, it has a texture and has a fireplace. This is very important because the altitude here is high and it is still cold at night. I have a cold. I feel much more comfortable after turning on the fireplace for a while. The hotel can rent bicycles. I also rode around the lake. The overall experience is perfect!

The room was very nice. It had an old-school British feel. There were enough facilities nearby. There were many restaurants to eat at. The Thai food was pretty good. The breakfast was pretty good too. But the dinner was just average.

A very British hotel, just like a traditional hotel in London. Maybe it's because it's in the mountains, the weather is much colder. There are no bugs and geckos along the way, which is a bit strange. The bar is very comfortable, the afternoon tea is also exquisite, and it feels like I'm in the UK instead of Lanka for the time being

The environment is great! Very British hotel. Many politicians and celebrities from all over the world stay here. The swimming pool is very good! The Thai restaurant is very good! The service attitude is good! There are beautiful gardens and huge trees around!

The room is average, old. The room alone is not worth 1700. There is no need to spend money to stay here, you can walk in to the bar, Thai restaurant, Indian restaurant, afternoon tea, and you can pay with cash or credit card. You can enter all places by punching in. Many people come here to punch in and eat and then stay in other hotels. I think the hill club next door is a good substitute, they are all old houses anyway. Save 1000 yuan and do anything you want, rich people can do whatever they want. The black people here are completely different from the Chinese and white people. When white people check in, they will take you on a hotel tour and introduce you. The black person who took us to the room had a cold face the whole time, and of course I wouldn't give you the tip I prepared if you gave me a face. The hotel has a check-out time of 11 o'clock, please note this. I agreed to 12 o'clock, and he called me at 11:30 to ask me to check out, otherwise I would be fined 5000 rupees...haha

British style hotel, good environment, comfortable bedding, I will stay here next time

The facilities are old, only the public area and the garden are the most beautiful. The room smells very musty, and the flush toilet is often not flushed. I barely slept on the first night, and I couldn't stand the musty smell the next day so I changed rooms. There are obviously many vacancies in the off-season. I don't understand why we were assigned a noisy, small, and road-side room on the first day. The waiter was very cold, as if he worked in a hotel where the queen stayed and he was the queen himself. The best attitude was the waiter of grand tai, who was warm and thoughtful. There are many restaurant choices. It is recommended to eat Thai food, walk in the garden and drink afternoon tea, and there is no need to stay overnight.

Although the hotel is old, the service and hygiene are very good

The hotel environment is good, but the room is a bit small. The small garden is not open, and there is no suitable place to walk around. However, the small souvenir shop in the hotel is good, and I even bought two professional books.

The hotel garden is very beautiful, suitable for vacation, with a wide range of dinner options, and Thai food, which is good

The house and garden are super beautiful, and the Indian restaurant at the door is delicious, but the room is small and the equipment is very old. We booked more than 1,700 per night, which is not worth the price.

The price is very high! The hotel's garden is very beautiful, and there are many restaurants in the hotel. I tried the Indian restaurant and it was delicious. The hotel's facilities are a bit old, the toilet is not easy to flush, you need to flush it a few times to try your luck...

Appearance: It is as exquisite as the building blocks I played with when I was a child, and it is very good for taking pictures. Interior: Noble and elegant, full of age but not old at all. Catering: There are buffet and Indian restaurant a la carte for dinner. We choose to taste the authentic Indian meal. The curry is really quite enough, but it is acceptable. In particular, we would like to commend SanKaLpa who served us. He is a very humorous Yala guy. He enthusiastically recommends and introduces special delicacies for us, making our dining experience particularly comfortable👍 Service: Everyone is full of enthusiasm from the moment they enter the lobby, unlike some guides that discriminate against Chinese people, they don't feel it at all. Supporting facilities: The swimming pool is so beautiful, there are few people, and it is a little hidden; the small garden is also very pleasant to stroll around.