Wyndham Ion Majestic Hotel

Wyndham Ion Majestic Hotel Reviews

Wyndham Ion Majestic Hotel

Jalan Grand Ion Majestic, Genting Highlands, Pahang, 69000, MalaysiaSee Hotel Details
Wyndham Ion Majestic Hotel
Wyndham Ion Majestic HotelWyndham Ion Majestic HotelWyndham Ion Majestic Hotel
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Guest Reviews

8/10
Very Good
329 review
Verified reviews
Location7.9
Amenities7.9
Service8.0
Cleanliness8.2
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All reviews(329)
Positive reviews(283)
Reviews with photos/video(107)
Loved the view(43)
Strange smell in room(35)
Offers pick-up/drop-offs(23)
Great location(21)
Large rooms(17)
Perfect for kids(13)
Great swimming pool(11)
Tasty food(10)
Negative reviews(46)
adelynyyy
Studio King Room
Stayed in Apr 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on May 17, 2025
Excellent service, just the location is not very convenient if you’re not driving. Other than that, all was good!
vichell lai
Family Room
Stayed in Apr 2025
Family
11 review
9.0/10
Great
Posted on May 12, 2025
Good location with just few KM away from sky avenues. The rooms are spacious and hotel staffs are friendly and nice. One comment is about The unpleasant odor once we entered into the room and toilet which we suspected it was caused by drainage pipes. I urge the hotel ok into this as many others also commented the same. Other than that, all others are excellent.
Guest User
Studio Twin Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 11, 2025
I had a fantastic stay at this hotel! The staff were incredibly friendly and attentive, the room was spotless and comfortable, and the amenities exceeded my expectations. I especially appreciated the convenient location and the delicious breakfast. I’ll definitely be returning!
Nikhen
Studio King Room
Stayed in Apr 2025
Travel with friends
14 review
6.5/10
Posted on May 4, 2025
Very good view. Location seems to be far. Nice lobby area but rooms and amenities doesn’t match the brand.
Celine Yip
Studio King Room
Stayed in Apr 2025
Couples
1 review
4.5/10
Posted on May 2, 2025
Room had a stench when we first entered, we had to open the balcony door wide to air it out. There were many drawers but they were all empty, not a single cutlery to be found. We called the receptionist to ask for 2 sets of cutleries and 2 bottles of drinking water, it took them 20 minutes to only bring us the cutleries without the water. We requested for it again and they still did not come so we just gave up. However, the lady at the spa was kind enough to help refill our own water bottle from the water dispenser at the spa. Kudos to the amazing spa lady! Also, the lifts are on a weird system that always leave us very confused. We had no idea how to get to the rooftop via the lifts, ended up just going for the hotel breakfast at 7am. The sunrise view was mesmerizing. Was quite disappointed at this stay overall because it is supposed to be a 5 stars hotel. Still has lots of room for improvement!
Guest User
Studio King Room
Stayed in Mar 2025
Couples
2 review
7.5/10
Posted on Apr 26, 2025
Skip to content Open sidebar ChatGPT You said: location is not near first world, about 5km away,can either take hotel shuttle bus service which cost RM6 per person if book online, or you may also take grab that cost about RM10 one car. the hotel is still under construction hence some of the facilities are not ready yet, and though the hotel is new, the balcony in the room is not clean. the bedroom is spacious. i managed to get a mountain view room which is value added. i could see the sunrise and sea of cloud in the room, awesome. the room is bright as there are many lights in the room, i like it very much. and i like the most is there is a big mirror in the room. overall, i have a very pleasant stay at this hotel and definitely will come back again. hopefully all the facilities are completed by then. ChatGPT said: Here's a polished version of your review based on what you wrote: The location is about 5km away from First World. You can either take the hotel shuttle bus service, which costs RM6 per person if booked online, or opt for a Grab ride, which costs about RM10 per car. The hotel is still under construction, so some facilities are not ready yet. Although the hotel is new, the balcony in the room wasn't very clean. The bedroom is spacious. I was lucky to get a mountain view room, which was a wonderful bonus — I could enjoy the sunrise and sea of clouds right from the room, absolutely breathtaking. The room is very bright with plenty of lighting, which I really liked. What I loved most was the large mirror in the room. Overall, I had a very pleasant stay at this hotel and will definitely come back again. Hopefully, by then, all the facilities will be completed.
6/7
Guest User
Studio King Room
Stayed in Mar 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Apr 13, 2025
Overall is good. Just 10-11min driving time to Genting. and a bit sound. sound prove system not so good.
Steve07
Studio Twin Room
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Nice View and great Location. Good Hotel transportation arrangement and easy to access to Main Terminal and Attractions. Breakfast is delicious with plenty of choices.
Response from Property: Dear Guest,Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care.
Bear Bear Lee
Studio Twin Room
Stayed in Apr 2025
Travel with friends
25 review
8.5/10
Very Good
Posted on May 18, 2025
Clean and spacious room. Good view from balcony. Nice breakfast.
Anonymous User
Studio King Room
Stayed in Feb 2025
Solo travelers
16 review
7.0/10
Posted on Mar 16, 2025
Well, initially thought went to wrong hotels due to lack of signs or sign board. Check in receptions were quite slow and hope to improve it ya. Give more special promotions if possible. Many thanks! 🙏😀
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer care.
Guest User
Three Bedroom Suite
Stayed in Mar 2025
Family
1 review
5.5/10
Posted on Apr 20, 2025
The bathroom holder were broken and the curtain cannot close and dusty
Response from Property: Dear Guest, We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions. Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless. Thank you. Customer Care
SiaoWei
Studio Twin Room
Stayed in Mar 2025
Travel with friends
12 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Good services,good location,have shuttle bus to Fisrt World hotel.
Response from Property: Dear Guest,Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care.
Nur Aisyah Athirah
Studio King Room
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on May 22, 2025
Goods and nice stay will repeat again soon with big family xx
Guest User
Family Room
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Mar 25, 2025
The service was good 👍 friendly and helpful staff. Clean and spacious room.
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
Anonymous User
Studio King Room
Stayed in Jan 2025
Couples
3 review
5.5/10
Posted on Feb 12, 2025
location might not be the best as to accessibility to decent food, but there are some overpriced food and convenient stores (19RM for a small bag of chips) available around the area. a more reasonable priced place would be mynews convenient store near tower 2. good thing is there’s complimentary buggy services to move around the different towers. no grabfood available, best to dabao from/eat at genting highlands area. hotel staff were nice and accommodated to many things but we had to request for even the basic things like hand soap, utensils (not available), more hangers (there were only 2), etc. the bathroom reeks strongly of sewage. a lot of amenities we were looking forward to enjoying were still under construction/maintenance like the heated pool hence we did not get the full experience. but overall a peaceful stay, nothing creepy or anything hehe.