Best Western the Inn at Rochester Airport Reviews

When I first arrived at the hotel to check in, the the front desk asked me to pay an additional fee to check in. Then, when I arrived for the second time, I couldn't check in, but I couldn't cancel the order. I can't even stay in the hotel....

Very close to the airport, it is said that they can send you to the airport but I haven't tried it. It is only 10 minutes away from the University of Rochester. Breakfast is mainly sausage and fruit. The room is quite big and cleaned every day. American hotels don't seem to provide slippers. If you don't want to go barefoot, you have to bring your own. The surrounding area is quite desolate, mainly a place to rest.

This hotel has average service, but is very unreasonable and only cares about making money. My flight from New York to Rochester was cancelled. I informed the hotel immediately and provided proof from the airline. But the hotel ignored it. I applied several times but they didn't give any reason and just refused to cancel. If you want to stay here, please be careful. This is an unreasonable hotel. Attached below is the proof of flight cancellation. Please pay attention.

A very good hotel, very close to the airport, and they also provide transportation to the airport. The service is also very good.

very good good When I go to the airport, someone will give me a ride. Hahahahahahaha. Recommend it. It’s here.

Very close to the airport, shuttle bus to the airport is always available, even at three o'clock in the middle of the night. A good choice if you want to catch an early flight. Breakfast ends a little early, at nine o'clock, but you can ask the waiter for some food. Others are similar to express hotels. The rooms are air-conditioned and quite clean. The front desk service is also good. There is free hot water and coffee.