Jalan Guntur No. 02, Pakuwon Kecamatan, Garut Kota, Pakuwon, Garut Kota, Garut Regency, West Java, 44118, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Amazing
33 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.9
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(33)
Positive reviews(33)
Reviews with photos/video(12)
Awesome stay(11)
Great service(6)
Nedivamurti
Deluxe Room With 2 Single Beds
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 16, 2025
Too many people are smoking where children are playing. The hotel should separate between the smoking area and the children's area.
Corienhope
Privilege Room, Balcony-2 Single Beds
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 13, 2025
Its a bit pricy especially on holiday, but its ok thats not a big issue.
Amazing hotel, cozy, nice smell, everything about this hotel is excellent. Perfect! Gonna go back to this hotel again. Thanks to receptionist manda(if m not mistaken) for her patience and and her kindness.
6/20
Amalia Hadyan
Privilege Room With Double Bed
Stayed in Jun 2025
Business traveler
2 review
9.0/10
Great
Posted on Jul 11, 2025
I recently stayed at Mercure Garut and was pleasantly surprised by the overall experience. This hotel strikes a great balance between modern design, comfort, and a relaxing ambiance — perfect for both leisure and business travelers.
Guest User
Privilege Room, Balcony-2 Single Beds
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 6, 2025
of course in terms of cleanliness and aesthetics are very champion, especially since this hotel is new. but for the balcony privilege type, below 10 pm it is very uncomfortable because the noise of the crowd from the mall can be heard clearly into the room. It so happened that there was live music in the mall. then for access it is indeed very well maintained, because before entering the room corridor, you have to enter a door that requires access. but this is rather inaccessible if there are two people who need to go out, while the access card can be 2; one must be on standby for the room. then about breakfast, the variety is limited and only stands out in the bread. the taste is also standard, nothing is great. and finally for the pool is very, very small. so it is indeed suitable for only staying 1 night, no more.
Nando Muhamad
Deluxe Room With Double Bed
Stayed in May 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jun 19, 2025
As always, great room with great cleanliness, full amenities
Guest User
Deluxe Room With 2 Single Beds
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 28, 2025
Near train station. Easy to find local food
Guest User
Privilege Room With Double Bed
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Aug 1, 2025
"Great stay at Mercure. The hotel is conveniently located near a mall, making it easy to shop and dine. The room was clean and comfortable, with friendly staff. Highly recommend for a comfortable and convenient stay."