Pullman Fuzhou Tahoe

Pullman Fuzhou Tahoe Reviews

Pullman Fuzhou Tahoe

No. 3 Yangtouwei Road, Yuefeng Town, Jin'an District, Fuzhou, Fujian, ChinaView Hotel Details
Pullman Fuzhou Tahoe
Pullman Fuzhou TahoePullman Fuzhou TahoePullman Fuzhou Tahoe
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Pullman Fuzhou Tahoe Guest Reviews

4.8/5
Excellent
3952 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3952)
Positive reviews(3894)
Reviews with photos/video(515)
Delicious breakfast(427)
Convenient for shopping(261)
Friendly front desk staff(192)
Near shopping area(189)
Stayed multiple times(65)
Excellent room layout(59)
Awesome gym(30)
Good views(25)
Negative reviews(57)
Prince of Pusan
Superior Double Room
Stayed in Jul 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Pullman Fuzhou is a new and modern hotel located next to the Tahoe Mall. The rooms are modern making this hotel comparable to Kempinski Hotel. The rooms are slightly smaller than Kempinski, but newer, and being next to the mall is major plus if you want to go shopping, eat or watch movies.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
18 review
4.7/5
Amazing
Posted on May 30, 2024
Happy with my stay. I like the Chinese food at the Chinese restaurant. Clean room too
Response from Property: Dear guest, Thank you for your recognition of us and becoming a loyal guest of the hotel. The hotel will continue the good quality and better service as always. Thank you for your support and love. We are looking forward to your coming home at any time. We wish you all the best! Sincerely, Vincent Yuan Guest Experience Manager
Fabio Camilloni
Superior Double Room
Stayed in Mar 2024
Business travelers
16 review
4.7/5
Amazing
Posted on Apr 24, 2024
great ambience. Very good staff and location. Perfect place to stay. Also very good value for money. Thank you again
Response from Property: Dear guest, Thank you for your recognition of us and becoming a loyal guest of the hotel. The hotel will continue the good quality and better service as always. Thank you for your support and love. We are looking forward to your coming home at any time. We wish you all the best! Sincerely, Vincent Yuan Guest Experience Manager
Gabriel
Classic Room
Stayed in Aug 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 13, 2023
I’m very happy would definitely recommend this hotel clean and convenient there is a street behind with plenty of food surrounding is also clean and very safe no problems.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
1 review
3.7/5
Posted on Jan 23, 2024
Everything was clean and presentable. However, the room smelled like smoke. And I asked for a non-smoking room. I am in the architectural industry, it seems like their air conditioning is interconnected. So if someone on the floor smokes, you will smell it. I had to put up with the smell all night. The is the only negative thing. Everything else is good.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. The hotel's air conditioning is a central air conditioning system with an independent control switch in each room. The air in each room is not connected to each other, the fresh air in each room is transported from the outside to each room through pipes. About the smoke smell in the room, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Yuan Guest Experience Manager
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Couples
1 review
4.5/5
Great
Posted on May 29, 2023
We booked a room for our 15 year wedding anniversary. When we went into our first room it had a very odd smell. I went to discuss the situation with Grace, the front desk manager. She was more than accommodating, upgraded our room, gave us a fruit platter and also allowed us access to the executive lounge for happy hour. She more than made up for our original room problem. And her English was excellent. The hotel pool was great and it is right across the street from a mall with lots of restaurants. It was a good stay!
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Also we pay high attention to the problem of smell you mention, and will find the way to solve it. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Vincent Yuan Guest Experience Manager
Guest User
Deluxe Double Room
Stayed in Nov 2023
Other
1 review
4.2/5
Very Good
Posted on Jan 8, 2024
Close proximity to mega mall and MRT, hotel is relatively new, recommended
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
Rittzz
Deluxe Double Room
Stayed in May 2023
Business travelers
45 review
5.0/5
Outstanding
Posted on Jun 19, 2023
A warm welcome, fast check-in and an upgrade into executive room. Especially Ms. Grace shows a very good service attitude and very attentive friendly help. Breakfast is a high standard and the good quality of food is delicious and various. Enough elevators and no waiting time when will up or down. The room is good equipped, clean and tight. It have good view. There is a good lobby which is suitable for meeting, drink somewhat, relax or what you want. However, I got a pleasant stay and will stay here next time. I can recommend this hotel to everyone.
Response from Property: Dear guest, Thank you for your recognition of us and becoming a loyal guest of the hotel. The hotel will continue the good quality and better service as always. Thank you for your support and love. We are looking forward to your coming home at any time. We wish you all the best! Sincerely, Vincent Yuan Guest Experience Manager
Toynbee
Superior Executive Double Room
Stayed in Aug 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 26, 2023
This hotel is so good ,the service here well , I’m very happy.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Vincent Yuan Guest Experience Manager
Tang
Superior Room (2 beds)
Stayed in Mar 2023
Family
13 review
4.5/5
Great
Posted on Apr 7, 2023
The room was stuffy & warm due to poor ventilation. Inform front desk & they brought in a fan for the room. Toilet was complete see through & smells due to poor air circulation. Front desk staffs were very helpful & kind.
Response from Property: Thank you for taking the time to tell us about your experience at the Pullman Fuzhou Tahoe. I am sorry that the room conditions did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Yuan Guest Experience Manager
Iana
Deluxe Executive Double Room
Stayed in Aug 2022
Couples
14 review
4.7/5
Amazing
Posted on Sep 27, 2022
Everything is great! Service, cleanliness, good view, nice and big room, very comfortable bed and super good pillows (even wanted to buy 2 pillows, but they don’t sell them). There was a nice birthday gift from the hotel, thank you ☺️ There was only one drawback - weak water flow in the shower 🚿
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the issue of weak water flow, our engineering department will strengthen the maintenance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
Guest User
Superior Double Room
Stayed in Apr 2022
Business travelers
25 review
5.0/5
Outstanding
Posted on May 13, 2022
I visit this hotel regularly and the service was exceptional as always. Vicky was again very brilliant and professional in letting me know about all the modalities pre check-in which was very useful and reduced the stress that has become the norm when traveling. Customer service was exceptional as always and the room was of brilliant quality as per usual. I would highly recommend.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Vincent Yuan Guest Experience Manager
Guest User
Family Room
Stayed in Mar 2022
Family
16 review
5.0/5
Outstanding
Posted on May 1, 2022
Absolutely wonderful service, and Vicky, the hotel manager, was absolutely fantastic. Very clean. Helpful staff. The hotel is in an excellent location and we had a wonderful time. We will definitely stay at the Pullman again!
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
Jiafeng
Superior Double Room
Stayed in May 2023
Family
1 review
4.7/5
Amazing
Posted on Jul 1, 2023
Brand new hotel. Excellent service.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
5 ✨NOMAD
Superior Room (2 beds)
Stayed in Jan 2022
Business travelers
9 review
3.7/5
Posted on Feb 25, 2022
Awesome location just By Thaoe Shopping Mall, easy parking and quiet surrounding. Receptionist VICKY is the Star of the staff, very bright and speaks perfect English. I only eat Chinese food so breakfast was very clean tasty for me. Rooms are great and comforting. Next time will stay here again.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager