3 Chome-26-30 Haruyoshi, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0003, JapanView Hotel Details
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Cross Life Hakata Tenjin Guest Reviews
4.4/5
Very Good
426 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(426)
Positive reviews(416)
Reviews with photos/video(128)
Delicious breakfast(50)
Near shopping area(26)
Convenient for shopping(24)
Perfect for business trips(22)
Easy to get around(14)
Well designed(11)
Well decorated(9)
Relaxing hot springs(8)
Negative reviews(10)
大熊家族
Comfort Double Room
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Very good stay,the room very spacious for 2 pax, the window can open un the room , very important to have fresh air
Geraldine sim
Comfort Double Room (with Sofa Bed)
Stayed in Jan 2025
Family
4 review
2.7/5
Posted on Feb 4, 2025
Overall not recommended
Location - 15 mins walk to cancel city, 15 mins walk to Tenjin station and 25 mins to Hakata station.
Surrounding only has convenient stores and eateries. Nothing fantastic.
Parking - event thou there are lots available the reception refuse to let us park. Claimed there is no reservation.
Room - very small.
Staff - Not helpful at all.
Hot bath - only the basic shampoo, conditional and shower bath available.
Anonymous User
Comfort Twin Room
Stayed in Nov 2024
Couples
20 review
4.5/5
Great
Posted on Jan 5, 2025
Hotel was rather convenient, room was ok as well, 17m2. There was a public bath but it’s usually crowded.
Guest User
Comfort Twin Room
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Room was clean and spacious. The bed was very comfortable. The shower water pressure was excellent. Convenient locations with lots of great restaurant options nearby.
Guest User
Comfort Twin Room
Stayed in Nov 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Feb 22, 2025
the hotel is close to convenient shop and drug store. servies is good, but toilet a bit small
Bonnie
Loft Room-Non-Smoking
Stayed in Oct 2024
Family
4 review
3.2/5
Posted on Nov 8, 2024
Except being located in Tenjin with easy access to many food and shopping areas, I have nothing to recommend this hotel. Service is minimal and they even charge you to assist you making a call for taxi, never experienced anything like that, omg.
VIVI Tong
Comfort Twin Room
Stayed in Mar 2024
Couples
14 review
4.7/5
Amazing
Posted on May 3, 2024
Hotel is very good. You can walk 5 mins to station. Check in and check out is quick because you can self check in. On 2nd floor, it has free public bathroom.
Guest User
Comfort Twin Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Apr 17, 2024
The hotel is clean and beautiful. The breakfast is good and delicious. The staff are nice and helpful. But the location is in the small street, therefore it was a little bit difficult to find the hotel by driving a car. Overall , I satisfied the experience in this hotel.
Guest User
Comfort Twin Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 14, 2025
There is no comment. Thank you very much for your service and bed.
TravelMac
Comfort Twin Room
Stayed in Jun 2024
Family
72 review
4.0/5
Very Good
Posted on Jul 14, 2024
The room size is a bit small. Location is good but nearby street is dirty, environment near the hotel is complicated. Kids not suitable to walk around during the night time. Seems like very dangerous.
Pgcres
Comfort Twin Room (with Sofa Bed)
Stayed in Nov 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 20, 2023
Room size for a 3 Bedder room is still alright for us. There are lots of restaurants around the hotel. If you get to the hotel via Exit 6 from Tenjinminami Station, there is no escalator or lift and takes about 8 minutes from the exit. There is a lift from the station opposite of exit 6 though (near Diamaru) which we used when we left the hotel to go to airport.
Vin Ng
Loft Room-Non-Smoking
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 10, 2024
rooms are small, air con not enough, good location, good service, not cheap
Andy
Comfort Double Room
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 10, 2024
Located in the middle of tenjin & hakata, around 10-15min walks, nice onsen with relaxing ambiance!
Jaywaiii
Comfort Double Room (with Sofa Bed)
Stayed in Oct 2023
Couples
5 review
4.5/5
Great
Posted on Nov 26, 2023
All was good but we could see traces of dust here and there in the room. It's around 8 minutes by foot from the subway station but that wasn't a big problem for us.
Cheran
Standard Twin Room
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 19, 2024
The size and design of the room is pretty good and comfortable.
However, the first time a hotel in Japan does not provide tea or coffee (happy to be corrected in case I missed out).
Last but not least, the location is unbeatable and surrounded by interesting restaurants and parking lots. Walkable distance to shopping area and city centre (JR station).