Comfort Hotel Hakata

Comfort Hotel Hakata Reviews

Comfort Hotel Hakata

2 Chome-1-1 Hakata Ekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0011, JapanSee Hotel Details
Comfort Hotel Hakata
Comfort Hotel HakataComfort Hotel HakataComfort Hotel Hakata
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1 night

Guest Reviews

8.2/10
Very Good
928 review
Verified reviews
Location9.3
Amenities7.4
Service8.5
Cleanliness7.8
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All reviews(928)
Positive reviews(862)
Reviews with photos/video(263)
Delicious breakfast(166)
Easy to get around(129)
Convenient for shopping(55)
Perfect for business trips(42)
Luggage delivery service(24)
Close to airport(20)
Tasty coffee(18)
Stayed multiple times(9)
Negative reviews(66)
Josephine.c
Double Economy
Stayed in Jun 2025
Couple
4 review
8.0/10
Very Good
Posted on Jul 21, 2025
The hotel is conveniently located just opposite Hakata Station and is easily accessible via an underground walkway through Sun Plaza. The rooms are spacious; while not particularly new, they are clean and well-maintained. The staff are friendly and helpful, contributing to a pleasant stay. A 7-Eleven is conveniently located downstairs for quick snacks or essentials. The hotel also provides a helpful map highlighting nearby attractions and recommended ramen shops, all within walking distance. Hakata Station itself features a shopping mall, making it easy to browse or pick up souvenirs during your visit.
Lin Chuan Tan
Twin Standard
Stayed in May 2025
Family
6 review
9.5/10
Amazing
Posted on Jul 7, 2025
Located beside Hakata station, perfect to rest after walks to nearby attractions! Staff are friendly and alert to queries. Complimentary breakfast is a bonus and convenience store just beside the lobby. Highly recommended!
Hokfrequenttraveller
Double Economy
Stayed in Apr 2025
Business traveler
29 review
8.0/10
Very Good
Posted on Jun 27, 2025
Very good location just in front of Hakata train station and lot of good food super market and convenient stalls
WeiSiang
Twin Standard
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 2, 2025
This is our second time staying as the hotel still provide free breakfast
EE GEK
Twin Standard
Stayed in Mar 2025
Traveling with friends
16 review
10/10
Outstanding
Posted on Apr 23, 2025
This hotel is incredibly convenient—Hakata Station and the main bus terminal are just across the street. There are several restaurants nearby, including my favorites: Ichiran and Starbucks, both right next to the hotel. The breakfast café has a casual, cafeteria-style vibe, but it was very welcoming. Even when we came back late, they still offered a self-service coffee, tea, and water, which was a really thoughtful touch., though I’m not sure if it’s open 24 hours. We were able to bring back dinner and eat it at the café, which made the experience feel even more heartwarming and comfortable. The room was spacious and brightly lit with fluorescent lighting—something refreshingly different from the dim lighting in many other hotels. The service was excellent. One memorable experience I had was when I accidentally left my brand-new bag on a city bus. A female staff member named Ms. Uemoto/上本 went above and beyond to help me—she spent about half an hour on the phone coordinating with the bus company and gave me clear directions to their office. Thanks to her help, I was able to retrieve my bag. I’m truly grateful and appreciate her kindness and dedication. I would definitely recommend this hotel to anyone visiting Fukuoka, and I’d happily stay here again.😊
Carlos Mandilag
Double Economy
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 27, 2025
Great breakfast buffet!
Anonymous User
Double Economy
Stayed in Mar 2025
Family
8 review
8.5/10
Very Good
Posted on Apr 21, 2025
The location is really good but the staff can not speak english.
Guest User
Japanese Style Room
Stayed in Jun 2025
Family
1 review
8.0/10
Very Good
Posted on Aug 2, 2025
The biggest advantage of this hotel is that it is just opposite the railway station so transport wise it is an excellent choice. The staff there were friendly and welcoming. We chose the Japanese room for a night and the room was very spacious and comfortable even though the amenities inside the room were a bit outdated. The complimentary breakfast was just okay but the large number of noisy guests with young and unruly children running around the dining area was a big putting off for us so we had a bite and left soon after, glad that we only stayed for a night. 
meowhi
Single Standard
Stayed in Jun 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jul 27, 2025
Great for one night if you need to get to the airport. Also it’s right next to Hakata station and easy check in.
Liza Jocel Yamashita
Twin Standard
Stayed in Dec 2024
Family
4 review
9.5/10
Amazing
Posted on Jan 18, 2025
the location is great 👍 lots of ramen house and resto nearby the room is clean and nice but the breakfast time is from 6:30 until 9:30
Eileen
Twin High Class
Stayed in Oct 2024
Family
17 review
9.0/10
Great
Posted on Dec 12, 2024
Nice hotel located opposite Hakata Train Station. Small lobby which looks like an office building instead of hotel lobby. Good breakfast, big spacious room. Room is dusty though.
Anonymous
Double Economy
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on May 11, 2025
Hotel super close to station
Dean Donovan
Double Economy
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 29, 2025
Friendly staff and easy checkin and checkout. Breakfast is good enough for what it is. The room we were in was quite big even for Japanese standards. We enjoyed our stay.
Hanprasertporn
Double Economy
Stayed in Apr 2025
Couple
15 review
7.0/10
Posted on May 5, 2025
Very good location where you can travel around Hakata easily, especially access to subway just 15 meters away.  Breakfast provided but don’t expect too much variety and local Japanese food serving.  Check-in and check-out are very convenient.
Connie Hong Nie
Double Economy
Stayed in Sep 2024
Couple
26 review
4.5/10
Posted on Oct 31, 2024
The room size is okay but the services and cleanliness is really bad. Very dusty and have stain. We only stayed there for one night but that was the worst night out of our trip. We woke up feeling super itchy. Also, the shower amenities were bad. If you're ever going, you might need to consider on getting your own. I wouldn't recommend this hotel as the facilities are old and the cleanliness is bad.