1 Chome-11-11, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0016, JapanView Hotel Details
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Tokyu Stay Hakata Guest Reviews
4.5/5
Great
882 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(882)
Positive reviews(870)
Reviews with photos/video(254)
Awesome amenities(220)
Too noisy(107)
Near shopping area(61)
Convenient for shopping(51)
Tasty coffee(45)
Would stay again(36)
Tasty food(28)
Luggage delivery service(8)
Negative reviews(12)
KWC
Moderate Double Room
Stayed in Nov 2024
Couples
11 review
4.2/5
Very Good
Posted on Dec 28, 2024
Tokyu Stay Hakata is located around 5-10mins walk from the Hakata Station, making it in a convenient location. The hotel is clean and well maintained. The room is also of a decent size for Japan’s standard. The service at the reception is also very good and they can communicate very well in english and helpful.
No drinking water was provided in the room and apparently you can drink from the tap if you are ok with that. There is a Family Mart nearby anyway, if you want to get bottled drinking water. The main problem we had was that there is a train track next to it, so everytime the train passed by, there’s the noise. Definitely going to be an issue for light sleepers. The train is from 5am-midnight. They can provide ear plug when requested.
The breakfast was very basic and the same for the 2 days we were there.
6/10
Magical_Mocha
Moderate Double Room
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 17, 2024
10-12 mins walk from Hakata station in a straight line, keep a look out at building rooftop to spot Tokyu Hakata Stay. Has ice and coffee vending machine at Lobby and 3 convenience stores a stone's throw away. Washing machine with dryer and UVC sterilising was a bonus!
Guest User
Moderate Double Room
Stayed in Oct 2024
Couples
2 review
4.2/5
Very Good
Posted on Nov 24, 2024
Great location near hakata station. Huge room for Japanese standard, will stay again next time.
Lesli
Comfort Double Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 17, 2024
I had a fantastic stay at Tokyu Stay Hakata! The hotel is conveniently located near Hakata Station and just a short distance from the international airport, making it incredibly accessible for travellers. The staff were incredibly helpful and friendly, always ready to assist with a smile.
The room was spacious by Japanese standards, very clean, and well-maintained. One of the highlights was the inclusion of a washing machine in the room, which was so convenient for longer stays. Overall, it was a comfortable and pleasant experience. I would highly recommend this hotel to anyone visiting Fukuoka!
Anonymous User
Moderate Double Room
Stayed in Sep 2024
Family
6 review
4.5/5
Great
Posted on Nov 4, 2024
The hotel offers a convenient in-room washer/dryer that dries clothes overnight, making laundry easy without searching for coin machines. Rooms are slightly larger than typical Japanese hotels, allowing for easier packing, and both the room and toilet are clean. Guests can store luggage before check-in and enjoy free coffee in the lobby. The hotel also has eco-friendly self-service amenities like razors and bath sponges available at the lobby.
When booking, note that it's about a 10-minute walk from the station, which could take longer with luggage or in groups. It's located next to train tracks, so some noise may be heard, but it’s manageable for most guests.
Booked two rooms but found a little roach in one of the rooms :(
vidalpaulo
Moderate Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The staff was incredibly attentive, always ready to assist with a warm smile, making us feel welcome throughout our visit. The cleanliness of the hotel was impeccable, with spotless rooms and well-maintained facilities that enhanced our comfort.
Just an 8-minute walk from the massive Hakata Station with so many restaurants and shops to choose from.
Cherry
Moderate Double Room
Stayed in Sep 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Dec 9, 2024
Nice staff and location, free coffee, washing machine in room.
Anonymous User
MODERATE DOUBLE-For single occupancy only
Stayed in Aug 2024
Solo travelers
10 review
4.5/5
Great
Posted on Sep 11, 2024
Fantastic location
Very inconvenient to get around.
Shopping area and restaurants nearby.
Mandy12
Moderate Double Room
Stayed in Jul 2024
Couples
15 review
4.0/5
Very Good
Posted on Aug 17, 2024
Nice staff! The room is clean. It is very convenient to have washing machine and microwave oven in the room~ Lawson is nearby.
Victorli
Moderate Double Room
Stayed in Jun 2024
Family
8 review
3.7/5
Posted on Jul 26, 2024
The location is convenient, approximately a 6-minute walk to the station. There’s a Family Mart next to it and a Lawson nearby. The size of the room is not bad, and the sanitation is fine. Some great features include the free coffee machine in the lobby, the room key that automatically connects to the floor you’re staying on, and the washing machine in the room. I would say it’s a nice choice for those who want to stay here for a few days.
三長一短旅遊達人
Residential Double Room
Stayed in Nov 2024
Couples
16 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The size of the room is OK. Location quite good near the JR station. Just you will hear the noise of the train before 12pm at night. Others are good enough for the price.
SAM哥
Moderate Double Room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 7, 2024
Hotel is new and convenient, front desk staff is helpful and check in is fast. Breakfast is good with many choices, there is a coffee bar for free in lobby.
J0E1W1
Residential Double Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 5, 2025
Great budget hotel at the Hakata area. The hotel is around 600m from Hakata Station. Therefore, it is a manageable walk if you are travelling light. Do consider the distance if you are dragging around sizeable luggages.
At Hakata Station, you can find many options for food, shopping and services.
This hotel is perfect for a stopover stay in Fukuoka.
Mariana
Moderate Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The location is pretty close to hakata station, where you can access trains to everywhere around fukuoka. Near lawson and you can take amenities from downstairs. Really recommended for traveller.
ro4ch
Moderate Double Room
Stayed in Oct 2024
Couples
4 review
3.5/5
Posted on Nov 7, 2024
First time staying at Tokyu Stay hotel chain, for the price we paid - it's not worth it. Amenities aren't as much as compared to another Japanese brand of hotel chain. Bottled water wasn't provided either. Only good thing, they provided extra pillows and a washer/dryer. Overall it was an okay stay.