Nour Arjaan by Rotana

Nour Arjaan by Rotana Reviews

Nour Arjaan by Rotana

Hamad Bin Abdulla Rd - Fujairah City Center, Fujairah, Emirate of Fujairah, United Arab EmiratesView Hotel Details
Nour Arjaan by Rotana
Nour Arjaan by RotanaNour Arjaan by RotanaNour Arjaan by Rotana
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Nour Arjaan by Rotana Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(58)
Positive reviews(44)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Studio Room - Twin Room
Stayed in Nov 2024
Family
16 review
4.0/5
Very Good
Posted on Jan 12, 2025
Excellent and enjoyable stay Hotel is good and good food  Support staff
Response from Property: Dear guest, I would like to take this opportunity to express my sincere appreciation for having been chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on eBooking. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. We hope to have the pleasure of welcoming you back in the future, and we will strive to provide an even better experience next time. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Hamad
King Room Suite
Stayed in Oct 2023
Other
80 review
4.0/5
Very Good
Posted on Nov 13, 2023
Nice location Good room Clean Good stuff Big room Big lounge
Response from Property: Dear guest, I would like to take this opportunity to express my sincere thanks for taking the time to share your feedback on eBooking. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. It is delightful to read your compliments and I will certainly share your feedback with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again for sharing your remarkable experience. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Mousa
One-Bedroom Suite
Stayed in Jul 2022
Business travelers
4 review
2.5/5
Posted on Aug 8, 2022
A delay in the check-in procedures for more than two hours.. Very old furniture and the TV.. Musty smell in the room and I did not complete my stay because of the bad smell in the corridor and room
Guest User
One-Bedroom Suite
Stayed in Jun 2022
Solo travelers
1 review
4.5/5
Great
Posted on Jul 14, 2022
Decent hotel in a good location, cleanliness of the room furniture could be better
Yingchuantt
Three Bedroom Suite With Balcony
Stayed in May 2022
Business travelers
3 review
4.0/5
Very Good
Posted on Jul 13, 2022
Good service, everything up to standard
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fouad14
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 14, 2024
Warm welcome provided by Ms. Eiman. Tvs in the room are bit old. All other things were good. Good breakfast, wide variety. The hotel is in the center and everything is close to the hotel, restaurants, mall, lulu center, etc.. Looking forward to come back.
Response from Property: Dear guest, I would like to take this opportunity to thank you for choosing Nour Arjaan by Rotana for your recent stay, and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I would like to thank you for highlighting the wonderful service rendered by our colleague Eiman. It's also wonderful to know you appreciated our breakfast variety. We value your comments regarding the TVs, and we will certainly look into updating them to enhance the overall guest experience. In the meantime, we are looking forward to welcoming you back soon and I assure you our best attention and care. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 17, 2025
i would say thanks for mr ahmad and qassim from reception help me to late stay on hotel and i would say thanks for him and anther people on reception also and say thanks for some people and don't know who the name but i will say thanks for all best the people
Guest User
Stayed in Feb 2025
Solo travelers
5.0/5
Outstanding
Posted on Mar 14, 2025
I simply love this Hotel … from Ahmed in Sales, Mr Cassie , Ahmed and Ema at the Front Desk, Asheesh in Housekeeping, All the fabulous staff in F & B , to Ajit and Alex at the Bell Captains desk, all staff go above and beyond. As a solo female traveler, it is very important to me that I feel safe and cared for. Friendliness, welcoming and efficient, all evidence of this Hotel. The upkeep of the Hotel, the food served at every venue and knowledgeable staff all contribute to a perfect stay ! Thank you to All
anonymousH4959NQ
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 10, 2025
Ahmad and Alex at the front desk were amazing, polite and supportive staff. I want to thank HR team for hiring them!
Response from Property: Dear guest, I would like to take this opportunity to express my sincere appreciation for having been chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time". I would like to thank you for highlighting the wonderful service rendered by our colleagues Ahmed and Alex. I will certainly share your compliments with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Jalal959
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 4, 2025
A wonderful and elegant hotel, one of the best hotels I have visited. I thank the reception staff Nhan Ahmed Abdul for the good reception, hospitality and cooperation. I thank the restaurant manager John for the good treatment and hospitality.
Response from Property: Dear guest, I would like to take this opportunity to express my sincere appreciation for having been chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time". I would like to thank you for highlighting the wonderful service rendered by our colleagues Noushad, Ahmed, Abdul, and John throughout your stay. Thank you once again and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
H8541QNmrg
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Feb 2, 2025
Service and staff were excellent, especially Eiman, Maqsood and John, just to name a few. Room cleaning service was frequent and to a very high standard, changing bed sheets every time. The only slight negative point was the demolition ongoing next door therefore sleep after a night shift was unpleasant but this was no fault of the hotel. Look forward to staying again in a couple of weeks
Response from Property: Dear guest, I would like to take this opportunity to express my sincere appreciation for having been chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time". I would like to thank you for highlighting the wonderful service rendered by our colleagues Eiman, Maqsood, and John. I will share your wonderful feedback with my team. Thank you once again and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Guest User
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Feb 2, 2025
Excellent hotel. Very clean and well ventilated rooms. There were a lot of utilities, they really thought of everything - slippers, all kinds of towels, hygiene, napkins, a string for drying clothes etc. Breakfast was very rich and varied - there was something for everyone. Good coffee and eggs. The WiFi was a bit unstable at times, but it didn't bother me much. Nice bar and outdoor pool. I really enjoyed my stay here and would recommend it to anyone who plans to stay in the area.
avdlinden2025
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 31, 2025
The perfume smell in the reception and hallways is disturbing and too much. The bread at breakfast was not baked in the oven.The breakfast was for the rest very good. The beds are very good and pillows and duvet were natural products. The hotel is next to the big mosk so you get woken up at 5.20.
Response from Property: Dear guest, I would like to take this opportunity to express my sincere appreciation for having been chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time". I value your feedback and I will address this to concerned departments for further actions to be taken. Thank you once again and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Hoshiar M
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 29, 2024
The hotel is very clean and amazing staff, very polite and professional. I enjoy my breakfast with a lovely chat with the staff that remember everyone’s order! I like to mention Junalyn of her great smile and charm when greeting everyone at the hotel
Response from Property: Dear Mr. Hoshiar, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I would like to thank you for highlighting the wonderful service rendered by our colleague Junalyn. I will certainly share your compliments with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
Fadieldin
Stayed in Dec 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 24, 2025
Very nice and helpful staff. Very good location. Quick service. Very good condition for all room items.
Response from Property: Dear guest, I would like to take this opportunity to express my sincere thanks for having been chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on TripAdvisor. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time". Thank you once again and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager