InterContinental Bali Sanur Resort, an IHG Hotel

InterContinental Bali Sanur Resort, an IHG Hotel Reviews

InterContinental Bali Sanur Resort, an IHG Hotel

Jl. Kusuma Sari No.8, Sanur, Denpasar Selatan, Denpasar, Bali, Province of Bali, 80227, IndonesiaView Hotel Details
InterContinental Bali Sanur Resort, an IHG Hotel
InterContinental Bali Sanur Resort, an IHG HotelInterContinental Bali Sanur Resort, an IHG HotelInterContinental Bali Sanur Resort, an IHG Hotel
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InterContinental Bali Sanur Resort, an IHG Hotel Guest Reviews

4.3/5
Very Good
97 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(97)
Positive reviews(16)
Reviews with photos/video(5)
Negative reviews(2)
Ryan Ryan Wan
Junior King Suite Garden View
Stayed in Dec 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jan 25, 2025
Everything is fine except that the water heater was suddenly out of order so that we could not enjoy bathing in the bathtub leaving us with some regrets
Response from Property: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. Your feedback on our water heater have been shared to the related department in order for us to deliver a great and memorable stay experience toward our guests.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you.Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Guest User
Junior Twin Suite Garden View
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
overall experience was great, just breakfast needs a to be more options than daily potatoes... such as needs more greens
Response from Property: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Guest User
Junior King Suite Garden View
Stayed in Aug 2024
Couples
43 review
4.2/5
Very Good
Posted on Sep 30, 2024
We chose this hotel as it’s close to the pier to Nusa Penida. Overall a nice hotel with friendly staff but the hotel is a little bit old.
Response from Property: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Guest User
Junior Twin Suite Garden View
Stayed in Feb 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 21, 2025
Except low wifi connection. All was perfect
Response from Property: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. Your feedback on our wi-fi connection has been shared to the related department in order for us to deliver a great and consistent stay experience toward our guests.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Anonymous User
Junior King Suite Ocean View
Stayed in Nov 2022
Travel with friends
22 review
4.7/5
Amazing
Posted on Dec 14, 2022
Located quite deep in but everything else was perfect!
Response from Property: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
babygalforsure
Junior King Suite Garden View
Stayed in Sep 2024
Couples
4 review
2.3/5
Posted on Oct 5, 2024
The hygiene is very poor. I changed the room at 2 am. It is better than the first one, but still very poor. The facilities are good and the sheets and mattresses are obviously stained.
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Guest User
One Bedroom Pool Villa Garden View
Stayed in Aug 2024
Couples
47 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Superb villa with private pool. Very fast room service for catering. Very pleasant beach restaurant.
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6/7
Response from Property: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Anonymous User
Junior Twin Suite Ocean View
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Feb 11, 2025
Great resort hotel, only 3 minutes walk to the beach and has great local restaurants, a variety of food, massage, and great service!
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Response from Property: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Guest User
Junior Twin Suite Garden View
Stayed in Dec 2023
Family
11 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The room is clean, hygienic, tidy, comfortable, and bright. I like it very much! The hotel services from the front desk, breakfast waiter and doorman are considerate and attentive! Will continue to stay next time.
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Response from Property: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Yijingniming
Junior Twin Suite Garden View
Stayed in Jun 2023
Family
80 review
3.2/5
Posted on Jul 22, 2023
Some rooms in the hotel are being renovated. I don't know where the guests come in and out? ! You can only take an electric car or walk on the unfinished trails. The hydrophilic area of ​​the atrium is covered with moss, and it seems that it has not been tidied up after the epidemic.
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Guest User
Junior King Suite Garden View
Stayed in Aug 2024
Family
23 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Very satisfied………………
Original TextTranslated by Google
Response from Property: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
PinkCeo
Junior Suite
Stayed in Jun 2023
Family
13 review
4.0/5
Very Good
Posted on Jul 9, 2023
The hotel is okay, but it just happened to be under renovation recently, and I kept digging through the wall when I was resting in the afternoon. Then because of the renovation, they didn't have enough rooms. We asked them for late checkout several times and they only gave us until 1 o'clock. Not very human. The interior of the room is okay, but the door is not windproof. When the wind and rain are blowing, you can always hear the whine of the wind from the door and window. Children can be a little scared at night. It has been renovated but not a big change, it is still a bit old. But the room was quite comfortable.
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Mamasy00
Junior Suite
Stayed in Aug 2023
Couples
3 review
3.0/5
Posted on Sep 30, 2023
This is the worst Intercontinental hotel I have ever stayed in
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Anonymous User
Junior King Suite Ocean View
Stayed in Aug 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 21, 2023
The best Intercontinental!! Highly recommended! This is the best
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Response from Property: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Anonymous User
Junior Twin Suite Garden View
Stayed in Aug 2023
Solo travelers
1 review
2.2/5
Posted on Oct 8, 2023
Very average service
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