mk | hotel frankfurt

mk | hotel frankfurt Reviews

mk | hotel frankfurt

Kaiserstraße 63, Frankfurt, 60329, GermanySee Hotel Details
mk | hotel frankfurt
mk | hotel frankfurtmk | hotel frankfurtmk | hotel frankfurt
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1 night

Guest Reviews

6.7/10
41 review
Verified reviews
Location6.9
Amenities6.8
Service6.6
Cleanliness6.6
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All reviews(41)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(2)
HEI TUNG
Single Room
Stayed in Feb 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 8, 2025
Very good stay, great location with just 5 minutes walk from the station, helpful and friendly staff, the room is big and VERY clean, I'm very happy with this hotel, appreciate that
Response from Property: Herzlichen Dank für Ihre super Bewertung.Wir freuen uns sehr dass Sie sich bei uns so wohl gefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
ぽちゃのワールドツアー
Single Room
Stayed in Apr 2025
Solo traveler
23 review
3.0/10
Posted on May 4, 2025
Simply put, I do not recommend it. I booked a single room, and it was a floor where the only access was by stairs. The stairs were like an emergency staircase, and the lights didn't even work. The check-in machine was broken. The entrance had many defects, such as not opening even when you swipe your card. In the end, my room key didn't even close properly. This is unacceptable as a hotel. It is relatively cheap, but it does not have even the most basic amenities. The room was hot even in early May, and although there was a fan, it would be hopeless to spend a full summer in this room. It says that there is luggage storage, but I was told to come by 2pm to pick it up.
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Response from Property: Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass der Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat.. Wir entschuldigen uns für die Unannehmlichkeiten und werden daran arbeiten, diese Probleme in Zukunft zu verbessern. Wir schätzen Ihre Rückmeldung und hoffen, dass Sie uns in der Zukunft noch eine Chance geben.
Anonymous User
Single Room
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on May 20, 2025
Clean and easy to reach
Original TextTranslated by Google
Response from Property: Wir danken herzlich für Ihre positive Bewertung.Lassen Sie uns gerne wissen, was wir noch verbessern können um Ihren nächsten Aufenthalt noch angenehmer zu gestalten.
Joerg Z.
Single Room
Stayed in Jun 2023
Business traveler
16 review
9.5/10
Amazing
Posted on Jul 13, 2023
Very clean, large room and nice bathroom. Allow a little time to check in at the machine. Perfect value for money in a top location near the train station, if you don't let the Kaiserstrasse put you off
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Response from Property: Herzlichen Dank für Ihre tolle Bewertung.Wir freuen uns sehr dass Sie sich bei uns so wohl gefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Юш
French Room
Stayed in Jun 2023
Business traveler
4 review
2.0/10
Posted on Jul 6, 2023
No matter what happens, you have to use the automatic check-in system and no one comes when you ask for help. This opportunity is very slow and facing the street, so it's very uncomfortable and you have to expose all your personal information to everyone on the street. It took about 15 minutes to get to the final stage, but there was a message saying there was an error and that I should speak to reception, so I called reception and they asked me, ``Why do I have to open the door?'' It felt great. . After that, I had to wait another 10 minutes for the machine, and when I finally got the card key, I couldn't open the room door, so I had to go to the empty reception and make a phone call. I've stayed at many hotels, but this is the worst ever. There is no electricity in the bathroom in the room, so only the walls, roof, and bed are average, and everything else is horrible. Absolutely do not recommend to anyone.
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Response from Property: Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit dem Check-in Probleme hatten und der Aufenthalt nicht Ihren Erwartungen entsprach.. Wir entschuldigen uns für die Unannehmlichkeiten und werden daran arbeiten, diese Probleme in Zukunft zu verbessern. Wir schätzen Ihre Rückmeldung und hoffen, dass Sie uns in der Zukunft noch eine Chance geben.
Guest User
King Room
Stayed in Feb 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 20, 2023
Nice hotel employee, arrived a little earlier but was able to get into the room straight away, neat room and very clean, everything was there, had a great stay.
Original TextTranslated by Google
Response from Property: Herzlichen Dank für Ihre super Bewertung.Wir freuen uns sehr dass Sie sich bei uns so wohl gefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Queenie9LEE
French Room
Stayed in Nov 2022
Traveling with friends
32 review
8.0/10
Very Good
Posted on Dec 16, 2022
The room is a bit small, and the service is average. It is obviously a standard and economy twin room. The room given is very small, and then it is obviously two people staying in the room, saying that we are staying alone for breakfast. There were delays in doing the hotel, communication issues among them, the room cleaner came knocking on the door to check out for cleaning. The receptionist at the front desk exempted the city tax when we checked in. Thank you for this.
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Guest User
Single Room
Stayed in Oct 2022
34 review
7.5/10
Posted on Nov 10, 2022
#positive #I was happy with the Nearby Restaurants, Room Size, Convenience of Transport; #negative #I was disappointed with the Toiletries; #评论# I am satisfied with the adjacent restaurant, the size of the room, and the convenience of transportation; #击评论# Disappointed with the toiletries
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Guest User
French Room
Stayed in Dec 2022
Couple
1 review
8.5/10
Very Good
Posted on Jan 20, 2023
Nice rooms
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