No. 13 Zinan Road, Zinan Village, West Jihua Road, Chancheng District, Foshan, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Vienna Smart Hotel Guest Reviews
4.6/5
Very Good
223 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.8
Filter by:
Sort by:
All reviews(223)
Positive reviews(219)
Reviews with photos/video(27)
Classy environment(20)
Quiet & comfortable(19)
Awesome amenities(18)
Great value for money(15)
Convenient parking(11)
Friendly front desk staff(9)
Many amenities(7)
Would stay again(4)
Negative reviews(4)
Guest User
Superior 2-bed Room
Stayed in May 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Really nice and clean
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您的五星滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The room is very clean and the decoration looks very comfortable! The room service lady is very kind, and the front desk staff has a good attitude. Overall, I am very satisfied. The wifi speed in the room is very fast, and the viewing is super clear without lag. There is a subway station nearby and it is very convenient to take the Guangzhou high-speed rail.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us and your recognition of our service~ We at the hotel strive to provide the most considerate and meticulous service to each guest and bring a value-for-money experience to each guest. We look forward to your next trip. We can create more perfect services for you
Anonymous User
Deluxe Double Room
Stayed in Jul 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Nov 4, 2023
I booked an hourly room. It was very clean and tidy. The hotel was quiet. It was very comfortable to take a nap. The surrounding environment is also good. There is a good Cantonese restaurant. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing our Vienna Zhihao Hotel Nanzhuang Ceramics Headquarters Store ~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the highest quality service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Jun 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 17, 2023
There is a parking lot, it is very convenient to check in, and the breakfast is rich. It is recommended for business trips.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us~ We will continue to work hard with your encouragement and support, continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Vienna. We look forward to you for your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2023
Business travelers
1 review
2.5/5
Posted on Jan 7, 2024
The bathroom door switches are broken
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of the bathroom door in the room, the hotel engineering department has strengthened maintenance to ensure that it will not happen again next time you stay. We are deeply sorry for the inconvenience caused by such problems.
Guest User
Superior Queen Room
Stayed in Mar 2023
1 review
1.0/5
Posted on May 29, 2023
#negative #I was disappointed with the Room Layout, Natural Light in the Room, Hotel Smell, Bed Comfort Level, Nearby Restaurants, Nearby Activities; #negativereview#Disappointed with the room layout, room lighting, hotel smell, bedding comfort, proximity to restaurants, and proximity to activities
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the best at the hotel. We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Superior 2-bed Room
Stayed in Apr 2023
Business travelers
4 review
1.2/5
Posted on May 28, 2023
Too old, the environment is very
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will be continuously improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. There are many hotel promotions recently, we look forward to your participation! Vienna Zhihao Hotel - (Foshan Nanzhuang Ceramics Headquarters Store) welcomes you to stay again!
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持與好評,我們會再接再厲,小維一直在用心的服務,您的滿意是我的起點,很幸運在您的旅途中可以陪您走一段,可以給您添加一筆絢麗的色彩!小維是一個有情有義有温暖的地方,希望一路旅途都有小維與您陪伴。——維也納智好酒店(佛山南莊陶瓷總部店)
Response from Property: 尊敬的賓客您好,感謝您在百忙之中抽出寶貴的時間給予好評與讚美,您的讚美是我們全體員工努力的方向,同時也非常的感謝您對維也納酒店的支持,我們相信好的口碑一定是從客人最真實的滿意度推薦出去的,我們一定會繼續努力爭取做到更好,再次感謝您的五星好評,期待下次為您服務,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,非常歡迎您無論商務出差或是旅行再次選擇我們酒店,期待您的再次光臨!祝生活愉快!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
國慶出黎玩,住紫南維也納,環境不錯,周邊有較多私房菜館。總體感覺可以。過了個不錯的國慶假期!
Translate
Response from Property: 尊敬的賓客您好,感謝您在百忙之中抽出寶貴的時間給予好評與讚美,您的讚美是我們全體員工努力的方向,同時也非常的感謝您對維也納酒店的支持,我們相信好的口碑一定是從客人最真實的滿意度推薦出去的,我們一定會繼續努力爭取做到更好,再次感謝您的五星好評,期待下次為您服務,祝您生活愉快!