To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.4
Service8.4
Cleanliness8.8
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All reviews(107)
Positive reviews(7)
Reviews with photos/video(5)
Guest User
Deluxe King Room with River View
Stayed in Mar 2025
Couples
1 review
8.0/10
Very Good
Posted on Apr 20, 2025
Staff was helpful and friendly. Don’t forget to use your resort credit daily as it doesn’t roll over.
Guest User
Larger Deluxe King Room with City View
Stayed in May 2024
Family
2 review
8.5/10
Very Good
Posted on Jun 24, 2024
The Westin New Orleans: A Riverfront Gem
Location: Unbeatable! Situated on Canal Street, the Westin New Orleans offers stunning views of the Mississippi River and the vibrant cityscape.
**Rooms:**Spacious and stylish, with plush Westin Heavenly Beds ensuring a restful night's sleep.
**Views:**The highlight! Panoramic river and city vistas from the comfort of your room or the rooftop pool.
**Overall :**A luxurious haven with exceptional views, perfect for exploring the Big Easy.
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Guest User
Traditional Two Queen Room with City View
Stayed in Sep 2024
Family
26 review
6.0/10
Posted on Oct 24, 2024
The hotel is in a good location, quiet in a busy city, and it is very convenient to walk to anywhere. There is a large parking lot opposite the hotel gate where you can park by yourself or use the hotel valet parking. The hotel is relatively old, the facilities are average, and the service is even worse. The room I stayed in was on the 20th floor, but the water in the shower was cold. I called the front desk and they said they could put more water in it. After putting it in for a long time, it was not very hot, and it was warm and unstable. In the end, I had to make do with taking a shower, and no one came to check the faucet. The facilities and services of such a hotel are too poor. I will definitely not choose this place next time.
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Kenzhao777
Traditional Two Queen Room with City View
Stayed in Jul 2023
Family
59 review
9.0/10
Great
Posted on Aug 28, 2023
The hotel is located in the city center with convenient transportation and high cost performance. I just smelled something bad in the elevator one day and it felt very bad. Mr. Jay at the front desk of the hotel was very enthusiastic and could also speak Chinese. He taught him a very standard Shanghainese phrase "Thank you". Like it👍
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william_xiong
Traditional Two Queen Room with City View
Stayed in Nov 2023
Family
2 review
10.0/10
Outstanding
Posted on Jan 9, 2024
Located on the banks of the Mississippi River, the scenery is beautiful! Plus, it’s adjacent to the French Quarter, so you can visit many attractions on foot! There are not many varieties of breakfast, but it is enough! Good in all aspects, highly recommended!