Yitel Premium (Shanghai Jing'an Nanjing West Road)

Yitel Premium (Shanghai Jing'an Nanjing West Road) Reviews

Yitel Premium (Shanghai Jing'an Nanjing West Road)

3F, No.1136 Xinzha Road, Jing'an District, Shanghai, ChinaView Hotel Details
Yitel Premium (Shanghai Jing'an Nanjing West Road)
Yitel Premium (Shanghai Jing'an Nanjing West Road)Yitel Premium (Shanghai Jing'an Nanjing West Road)Yitel Premium (Shanghai Jing'an Nanjing West Road)
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Yitel Premium (Shanghai Jing'an Nanjing West Road) Guest Reviews

4.5/5
Good
962 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(962)
Positive reviews(889)
Reviews with photos/video(62)
Convenient location(90)
Friendly front desk staff(69)
Easy to get around(68)
Classy environment(47)
Average sound insulation(40)
Perfect for business trips(27)
Convenient parking(27)
Close to metro(16)
Negative reviews(73)
TheWandererAbroad
Double Room A
Stayed in Jan 2025
Solo travelers
17 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Great location and great price. Can’t go wrong stay here
Response from Property: Dear guests, hello! Thank you for staying at Yitel Supreme Hotel - Shanghai Nanjing West Road Subway Station. Your praise is our most precious harvest, and the 5 shining stars make the hotel's development prospects more brilliant. As the saying goes, October is the most beautiful month in the world, how can you miss this beautiful scenery full of flowers and plants? We are willing to do our best to add the most beautiful elements to your outing, and sincerely wish you a pleasant journey and happiness! ~ Looking forward to your visit again!
marquitofed
Guestroom 2 beds
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very clean and quiet room. Hotel at first a bit difficult to find, but then it's all good. staff very friendly and professional. Excellent room renovations.
Response from Property: Dear guests, hello! Thank you for staying at Yitel Supreme Hotel - Shanghai Nanjing West Road Subway Station. Your praise is our most precious harvest, and the 5 shining stars make the hotel's development prospects more brilliant. As the saying goes, October is the most beautiful month in the world, how can you miss this beautiful scenery full of flowers and plants? We are willing to do our best to add the most beautiful elements to your outing, and sincerely wish you a pleasant journey and happiness! ~Look forward to your visit again!
Mister SR
Double Room A
Stayed in Oct 2024
Couples
17 review
5.0/5
Outstanding
Posted on Jan 1, 2025
I recently stayed at Yitel Premium Shanghai Jing'an on Nanjing West Road, and I have to say, it was a great experience! The hotel is super clean and comfortable, which is always a big plus for me. The location is fantastic—right in the heart of the action. I loved being able to walk to nearby shops and restaurants without any hassle. The staff were really friendly and helpful, making me feel right at home. Oh, and the breakfast? Definitely worth mentioning! They had a nice variety of options that set me up for the day. Overall, I’d say if you’re looking for a solid place to stay in Shanghai, Yitel Premium is a great choice. I’d totally recommend it!
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尊-上海南京西路地鐵站店。您的一個滿意的評語,一個簡單的喜歡,一句真摯的肯定都會讓我們的內心充滿着力量。有您這樣的支持是我們的幸運。我們會繼續努力為賓客提供一個舒適的入住環境。感謝您對我們的認可與支持,希望您可以陪着我們一直走下去。期待您的再次光臨
Edres Hussein
Guestroom 2 beds
Stayed in Nov 2024
Family
8 review
4.0/5
Very Good
Posted on Dec 27, 2024
Room without window very hot but the hotel totally very good and perfect location
Response from Property: Dear guests, hello! Thank you for staying at Yitel Supreme Hotel - Shanghai Nanjing West Road Subway Station. Your praise is our most precious harvest, and the 5 shining stars make the hotel's development prospects more brilliant. As the saying goes, October is the most beautiful month in the world, how can you miss this beautiful scenery full of flowers and plants? We are willing to do our best to add the most beautiful elements to your outing, and sincerely wish you a pleasant journey and happiness! ~Look forward to your visit again!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
4 review
2.7/5
Posted on Mar 17, 2024
I wouldn’t stay here again. The location is great, but we found a dead cockroach in our room when we arrived. The room smelled like smoke, and even though it says no smoking in the rooms, a guest was smoking in the corridor outside his room near staff without repercussions. The staff was also arguing about how to process our passports, which I felt was unprofessional and made our check-in process take longer. For this price, you’ll find much better hotels in this location.
Response from Property: Dear guest: Thank you very much for staying at the Yitel Supreme Shanghai Nanjing West Road Subway Station Branch. It is a rare fate to choose us among several hotels. I am sorry that I could not leave you with a perfect stay experience. Sincerely We apologize to you. If you encounter any dissatisfaction during your stay, you can report it to the front desk at any time and we will find appropriate ways to solve your problem. All staff in our hotel adhere to the work principles of service first, credibility first, wholeheartedly, and ensuring your satisfaction. We strive to make every customer who has left a footprint in Heyi Supreme return home with satisfaction, which will strengthen the service awareness of front-line employees. We sincerely apologize to you for the training and look forward to your visit again! Hotel General Manager Grace
DonCarlo
Double Room A
Stayed in Sep 2023
Travel with friends
13 review
3.7/5
Posted on Oct 22, 2023
The hotel is on the third floor. The hotel wasn’t bad, it was pretty decent. Just the noise insulation isn’t great. But overall the room was clean.
Response from Property: Hello dear guests! Thank you for staying at Nanjing West Road Heyizhizhong Subway Station Branch. A high-quality hotel meets customers with equally high taste. We are very lucky to meet you, and your compliments make us happy! When people are traveling, tolerance is great. If you are friendly, you will always enjoy it and have good luck. We sincerely look forward to your visit again with your family! I wish you a happy life, happiness and happiness! welcome next time!
LUC45
Business Double Room
Stayed in Aug 2024
Couples
4 review
3.5/5
Posted on Sep 20, 2024
Free upgrade our bed from queen size to king size .
Response from Property: Dear guests, hello! Thank you for staying at Yitel Supreme Hotel - Shanghai Nanjing West Road Subway Station. Your praise is our most precious harvest, and the 5 shining stars make the hotel's development prospects more brilliant. As the saying goes, October is the most beautiful month in the world, how can you miss this beautiful scenery full of flowers and plants? We are willing to do our best to add the most beautiful elements to your outing, and sincerely wish you a pleasant journey and happiness! ~Looking forward to your visit again! Hotel General Manager Grace
Kurac
Superior Double Room
Stayed in May 2024
Couples
41 review
3.0/5
Posted on Jul 22, 2024
Quiet ok. The rooms have to be updated. Staff is very friendly.
Response from Property: Dear guests, hello! Thank you for staying at Yitel Supreme Hotel - Shanghai Nanjing West Road Subway Station. Your praise is our most precious harvest, and the 5 shining stars make the hotel's development prospects more brilliant. As the saying goes, October is the most beautiful month in the world, how can you miss this beautiful scenery full of flowers and plants? We are willing to do our best to add the most beautiful elements to your outing, and sincerely wish you a pleasant journey and happiness! ~Looking forward to your visit again! Grace, General Manager of the Hotel
Ella Shkhagumova
Double Room A
Stayed in Aug 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Staff always so kind .Sitiated in the center .
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尊-上海南京西路地鐵站店。您的讚譽是我們最珍貴的收穫,5顆閃亮的星星使酒店的發展前景更加燦爛。所謂,最美人間十月天,怎好錯過這滿眼芳菲的良辰美景,我們願傾力為您的踏青之旅增添最美元素,真誠地祝您旅途愉快,幸福美滿!~期待您的再次光臨!酒店總經理 Grace
Ross William
Superior Room (2 beds)
Stayed in Sep 2023
Family
5 review
2.2/5
Posted on Nov 1, 2023
I have to leave a terrible review for this hotel because of the extremely poor design of the rooms. In the corridor there is an automatic motion-activated light that turns on any time someone pass through to use the bathroom. This lights up the whole room and there is no way to turn it off without powering off the whole room. This resulted in my partner and baby waking up every time the light got set off. Why would anyone want this kind of automatic light in a hotel room? It’s awful. Also, can’t recommend the service. Even though we had 6 pieces of luggage, the guard just stood there and stared us rather than help to the lobby on the 3rd floor.
Response from Property: Dear guest: Thank you very much for staying at the Yitel Supreme Shanghai Nanjing West Road Subway Station Branch. It is a rare fate to choose us among several hotels. I am sorry that I could not leave you with a perfect stay experience. Sincerely We apologize to you. If you encounter any dissatisfaction during your stay, you can report it to the front desk at any time and we will find appropriate ways to solve your problem. All staff in our hotel adhere to the work principles of service first, credibility first, wholeheartedly, and ensuring your satisfaction. We strive to make every customer who has left a footprint in Heyi Supreme return home with satisfaction, which will strengthen the service awareness of front-line employees. We sincerely apologize to you for the training and look forward to your visit again!
Guest User
Superior Double Room
Stayed in Sep 2023
Travel with friends
13 review
4.7/5
Amazing
Posted on Oct 30, 2023
Room was lovely, very clean and decorated well. Hotel was a bit hard to find and there were no signs on the outside of the building to say that the hotel was there, or to go to the 3rd floor.
Response from Property: Hello dear guests! Thank you for staying at Nanjing West Road Heyizhizhong Subway Station Branch. Your praise is our most precious harvest, and the five shining stars make the hotel's development prospects even brighter. As the saying goes, October is the most beautiful day in the world. How can you miss this beautiful scenery? We are willing to do our best to add the most beautiful elements to your outing trip. We sincerely wish you a happy trip and happiness! ~Looking forward to your visit again! Hotel General Manager Elena
Henro
Superior Double Room
Stayed in Sep 2023
Travel with friends
18 review
5.0/5
Outstanding
Posted on Dec 11, 2023
The services was good. The room was clean. The staff didn't speak English but the quickly whipped out their translator to help😂🙏
Response from Property: Dear guests: Hello! Thank you very much for your review of your stay. Your satisfaction is our greatest gratification. We will continue to work hard to provide you with more considerate services and a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time! Wish you: be well!
Cancan Huang
Superior Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Great Service! Friendly Staff! Will book again~
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尊-上海南京西路地鐵站店。您的讚譽是我們最珍貴的收穫,5顆閃亮的星星使酒店的發展前景更加燦爛。所謂,最美人間十月天,怎好錯過這滿眼芳菲的良辰美景,我們願傾力為您的踏青之旅增添最美元素,真誠地祝您旅途愉快,幸福美滿!~期待您的再次光臨!酒店總經理 Grace
Guest User
Business Double Room
Stayed in Oct 2024
Family
7 review
4.0/5
Very Good
Posted on Jan 15, 2025
Good location
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尊-上海南京西路地鐵店。很高興酒店能得到您的認可。酒店地理位置優越,周邊餐飲、購物、休閑娛樂等配套完善,深受客人青睞。期待您的再次光臨。
àlamodemod
Superior Double Room
Stayed in Sep 2023
Couples
4 review
4.0/5
Very Good
Posted on Nov 1, 2023
Room is pretty good but Aircon is very dirty.
Response from Property: Dear guests, hello! Thank you sincerely for choosing to stay at our hotel and taking the time to leave a review for us. We are very sorry that we were not able to provide you with a satisfactory hotel experience. We are deeply sorry for the inconvenience caused to you. We will strengthen training for each department, and we will also improve other service details, hoping to bring you a new stay experience. , sincerely look forward to your continued support, and the hotel team is looking forward to your next stay!