Vienna Hotel (Foshan Jihua Road)

Vienna Hotel (Foshan Jihua Road) Reviews

Vienna Hotel (Foshan Jihua Road)

Haikou Comprehensive Building, Jihua 3rd Road, Chancheng District, Foshan, Guangdong, 528000, ChinaSee Hotel Details
Vienna Hotel (Foshan Jihua Road)
Vienna Hotel (Foshan Jihua Road)Vienna Hotel (Foshan Jihua Road)Vienna Hotel (Foshan Jihua Road)
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Guest Reviews

9.4/10
Outstanding
1122 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1122)
Positive reviews(1089)
Reviews with photos/video(97)
Easy to get around(103)
Classy environment(75)
Friendly front desk staff(66)
Close to metro(52)
Delicious breakfast(43)
Perfect for business trips(35)
Convenient parking(34)
Stayed multiple times(14)
Negative reviews(31)
Halim
Standard Queen Room
Stayed in Oct 2024
Business traveler
26 review
10/10
Outstanding
Posted on Nov 11, 2024
nice hotel . easy to find .
Response from Property: 尊敬的賓客，您好！非常感謝您入住維也納酒店佛山季華路店並抽出您的寶貴時間進行點評！維也納酒店季華路店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱情，致力為每一位客人提供賓至如歸的入住感受，真誠期待您的下次光臨，祝您生活愉快！
Thingszs
Family-friendly 2-bed Room
Stayed in Feb 2024
Business traveler
3 review
10/10
Outstanding
Posted on Mar 24, 2024
Near Mrt, near loacl food nice and cheap.
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will work harder to create a five-star standard. Looking forward to the next trip, we can create more perfect services for you.
Kaixinchaoren001
Standard Queen Room
Stayed in Sep 2024
Business traveler
49 review
8.2/10
Very Good
Posted on Oct 29, 2024
The sound insulation on the 5th floor is really poor. You can hear KTV singing all night long. The breakfast only has a few flavors. But it is quite close to the subway entrance. The service is okay and the sanitary environment is okay.
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guest, thank you for your review of the hotel! If you have any questions during your stay, you can report them directly to the front desk, and we will solve them for you as soon as possible. Thank you for taking the time to give your sincere review of Vienna Foshan Jihua Road Branch. If you stay in our hotel next time, we will upgrade you to the latest 5.0 room type in Vienna for free. We sincerely hope to strive for your 5-point praise. Please give us a chance to improve. Thank you again for your review and look forward to your review. See you again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Sep 2024
Business traveler
6 review
10/10
Outstanding
Posted on Oct 12, 2024
Yes, the surrounding transportation is convenient! The hardware facilities are complete and the services are in place!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence, thank you for your support to the hotel.
Guest User
Standard Queen Room
Stayed in Aug 2024
Business traveler
2 review
10/10
Outstanding
Posted on Sep 21, 2024
The hotel has well-equipped facilities, a self-service laundry room, free parking, and the surrounding area is very convenient. The service attitude is very warm, and the room is clean and sanitary. I feel like this is the most satisfying stay I have ever had!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your love and affirmation. Your sudden five-point praise is like eating a piece of honey for Xiaowei. "Detailed surprises" have always been the standard of Vienna service, so that you can have the best experience. A warm and comfortable check-in experience is what Xiaowei has been working hard for! Thank you again for your trust, affirmation and support in us. Xiaowei will not let down this heavy trust and will demand itself with higher standards and provide every customer with the best service. A staying guest provides higher quality service! Friends, we look forward to and welcome you to come back again!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business traveler
158 review
10/10
Outstanding
Posted on Sep 17, 2024
The room is large, the windows are large enough, spacious and bright; the waiters are very good, uniformly dressed, and clean; the buffet on the first floor is rich and varied, but there is no snack this morning. I found a black hair in the wooden fish shreds
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. Regarding the hair problems you reported, we will definitely strengthen supervision and strive to make you more satisfied next time. We will work harder to create a five-star standard. We look forward to our next trip, where we can create more perfect services for you.
Guest User
Standard Queen Room
Stayed in Aug 2024
Business traveler
15 review
2.0/10
Posted on Sep 6, 2024
The rating is sloppy, no need to read it. The free upgrade to a king bed room is a bit funny. Putting the two together makes a 3-meter king bed room! There is a gap in the middle (the two beds are uneven). I didn’t realize it until I moved in later! The hotel did not give the proper notice! There was no solution when I contacted the front desk. I contacted the platform later to process the room change. The room I changed was a neighboring room with a strange room type. I later upgraded it to a luxurious one at my own expense. There was still residue in the coffee cup (no pictures were taken). I generally don't comment on hotels. The cold treatment of the hotel is so uncomfortable! ! ! The hygiene is really average! !
Original TextTranslated by Google
Response from Property: Dear guest, I am your personal butler Xiao Wei. Xiao Wei is very sorry about your feedback and the bad check-in experience that has been brought to you. We will notify the relevant departments to make rectifications immediately. Please give us an improvement. opportunity, thank you again for your review, look forward to your visit again, and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business traveler
15 review
10/10
Outstanding
Posted on Sep 5, 2024
Facilities: The facilities are good, very Viennese; Hygiene: The hygiene condition is also good, and there is no peculiar smell in the room; Environment: I happen to be on a business trip nearby, and the surrounding area is relatively convenient; Service: The service attitude of the beautiful lady at the front desk is very good, thumbs up
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence, thank you for your support to the hotel.
Guest User
Standard Queen Room
Stayed in Aug 2024
Business traveler
2 review
10/10
Outstanding
Posted on Sep 5, 2024
This is a very nice hotel, the rooms are spacious and bright, the beds are comfortable, and I slept very well. The room facilities are well-equipped, the surrounding environment is also good, the transportation is very convenient, and the front desk staff is friendly and helpful. The hotel also provides a rich buffet breakfast and a self-service laundry room. Overall, I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue to have the same good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business traveler
8 review
10/10
Outstanding
Posted on Sep 5, 2024
The room is very new. I am very satisfied with my stay. The service of the girl at the front desk is also very good. It is easy to get in and out. It is a very satisfactory experience. I highly recommend this place if you are on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence, thank you for your support to the hotel.
Guest User
Standard Queen Room
Stayed in Sep 2024
Business traveler
11 review
10/10
Outstanding
Posted on Oct 19, 2024
It’s convenient to stay here every time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel.
Guest User
Standard Queen Room
Stayed in Nov 2024
Business traveler
1 review
2.0/10
Posted on Dec 2, 2024
The hardware and software facilities are too poor. There are bugs and cockroaches on the bed. I will not stay in this hotel again.
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guest, thank you for your review of the hotel! If you have any questions during your stay, you can report them directly to the front desk and we will solve them for you as soon as possible. Thank you for taking your precious time to write a sincere review of Vienna Foshan Jihua Road Branch. If you stay at this hotel next time, we will upgrade you to the latest 5.0 room type in Vienna for free. We sincerely hope to strive for your 5-point praise. Please give us a chance to improve. Thank you again for your review and look forward to your review. See you again and wish you a happy life!
Guest User
Executive Smart Room (Double Bed)
Stayed in Oct 2024
Other
2 review
4.0/10
Posted on Nov 25, 2024
The executive king room we booked was 25 square meters, but we were given a corner room that was less than 10 square meters and couldn't even fit two suitcases!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! If you have any questions during your stay, you can report them directly to the front desk, and we will solve them for you as soon as possible. Thank you for taking the time to give your sincere review of the Vienna Foshan Jihua Road Store. If you stay in our hotel next time, we will upgrade you to the latest 5.0 room type in Vienna for free. We sincerely hope to strive for your 5-point praise. Please give us a chance to improve. Thank you again for your review and look forward to your review. Come again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 21, 2024
100 meters away from the hotel is Zhangcha Metro Station, which leads directly to Guangzhou South Railway Station! ! ! The transportation is very convenient and the room is clean. It is worthy of being a chain hotel. I ordered the wrong king bed and wanted to change it to a twin bed. The front desk was very communicative and changed it immediately. The service is really good! The breakfast is also very rich, and there is a laundry room on the fourth floor of the hotel, with free washing machines and dryers!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and love for us. We will continue to uphold the service concept of doing things with heart and serving attentively. We are actively exploring opportunities to provide you with services and provide you with more satisfactory and comfortable services. Rest environment! Your satisfaction is our pursuit! The hotel will have more promotions in the near future and we look forward to your visit again!
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on May 16, 2024
The service is good. The guy and girl at the front desk are really attentive. The room is well-equipped and clean. It is also very close to the subway and the surrounding convenience stores. I booked the standard size in picture 1. The bed is in a small room. You can upgrade the room type by paying the difference later. The upgraded executive king bed is newly renovated and the room is very quiet and large. ,. The waiters are very user-friendly and also provide breakfast. Vienna brands are my first choice for future stays. There is also a free laundry room equipped with a washing machine and dryer! ! Very suitable for people like me who travel frequently
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for taking your precious time to review your sincere review of Vienna Jihua 3rd Road Zhangcha Metro Station Branch. Our hotel is located at the intersection of Jihua 3rd Road and Haikou Avenue in Chancheng District, close to China Ceramics City, Ceramic Sea International, and Ceramic City The headquarters is adjacent to Shiwan Bus Station, Shiwan Park, Nanfeng Ancient Stove, Ancestral Temple, Xiqiao Mountain and other historical sites and tourist attractions, as well as food, drink, entertainment and cinemas, all available! The hotel rooms are warmly decorated and equipped with free high-speed WIFI! It is your best choice for traveling. Thank you again for your love for Vienna Jihua 3rd Road Zhangcha Metro Station Store, we look forward to your visit again