Foshan Di'en Hotel (Guangdong Eternal Love Xiqiao Mountain Branch) Reviews

Response from Property: 尊敬的賓客：非常感謝您對我們酒店的整體好評以及對佛山熱情好客的認可。對於您提到的三個問題，我們深表歉意，並十分重視您的反饋。關於沐浴露和洗髮水的問題，我們會立即檢查產品質量，考慮採用更合適的包裝和產品，以確保客人有更好的使用體驗。同時，我們也會加強對客用品的質量把控，避免類似情況再次發生。對於早餐醬油的問題，我們會馬上與餐飲部門溝通，調整醬油的品質，增加其風味，為客人提供更美味的早餐選擇。我們一直致力於不斷提升服務品質和客人體驗，您的反饋是我們進步的動力。再次感謝您的寶貴意見，期待您的下次光臨。

Response from Property: （Fresco works by Italian painter, Art Palace Hotel）Dear guests: thank you for choosing to stay in the Dien Hotel, we are honored to be able to serve you, your satisfaction is our pursuit of power! Dien Hotel has prepared a variety of different layout of rooms for different guests to choose, I hope our sincere service can bring you a more pleasant experience.

Response from Property: (Italian painters worked hard to create murals, Xiqiao art palace-level hotel) Dear guests: Thank you for choosing to stay at Di'en. We are honored to serve you. Your satisfaction is our motivation! The hotel decoration is designed by foreign painters and is full of artistic atmosphere. We hope that our sincere service can bring you a more comfortable experience. We look forward to your visit again. I wish you and your family a happy life, happiness, and all you wish for!

Response from Property: (Italian painters worked hard to create murals, Xiqiao art palace-level hotel) Dear guests: Thank you for choosing to stay at Di'en. We are honored to serve you. Your satisfaction is our motivation! The hotel decoration is designed by foreign painters and is full of artistic atmosphere. We hope that our sincere service can bring you a more comfortable experience. We look forward to your visit again. I wish you and your family a happy life, happiness, and all you wish for!

Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at the Di'en Hotel. We are deeply sorry that you did not have a comfortable stay experience during this stay. We are also very grateful for your valuable comments and suggestions for our work. We will make timely improvements and strive to optimize. We hope that the next stay will bring you a comfortable experience. We look forward to your visit again!

Response from Property: (Italian painters worked hard to create murals, Xiqiao art palace-level hotel) Dear guests: We are very glad that you chose to stay at Di'en Hotel. Your satisfaction is our greatest motivation. Di'en is committed to providing you with a cordial and thoughtful stay experience. All the hotel staff sincerely look forward to your visit again!

Response from Property: (It feels like being in a gallery-style hotel abroad, a must-go for checking in) Thank you very much for choosing to stay at Di'en and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will give feedback to the corresponding department during breakfast time. Thank you for your suggestions! Di'en is committed to providing you with a cordial and thoughtful stay experience, and sincerely looks forward to your visit again! PS: Tingyin Lake is only beautiful when you go there at night~ It's only three minutes away by car

Response from Property: (Italian painters worked hard to create murals, Xiqiao art palace-level hotel) Dear guests: Thank you for choosing to stay at Di'en. We are honored to serve you. Your satisfaction is our motivation! The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience.

Response from Property: (Photographing and checking in in the gallery style, as if you are on vacation abroad) Dear guests, hello! Thank you very much for choosing to stay at Dien. Mineral water is charged, but we have applied for it to be given to you for free! Dien prefers to serve guests in a humanized way. In addition, we have written the use time period of the afternoon tea in the usage rules, which is displayed when booking. Please read the usage details of the room products carefully. If you encounter any related problems during your stay, you can report them to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. Dien is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!

Response from Property: (Italian painters worked hard to create murals, Xiqiao art palace-level hotel) Dear guests: Thank you for choosing to stay at Di'en. We are honored to serve you. Your satisfaction is our motivation! The hotel decoration is designed by foreign painters and is full of artistic atmosphere. We hope that our sincere service can bring you a more comfortable experience. We look forward to your visit again. I wish you and your family a happy life, happiness, and all you wish for!

Response from Property: (Italian painters worked hard to create murals, Xiqiao art palace-level hotel) Dear guests: Hello! We are very glad that you chose to stay at the Di'en Hotel. We are deeply sorry that this stay did not bring you a comfortable stay experience. Thank you very much for your valuable comments and suggestions on our work. We will make improvements in time and strive to optimize. I hope that the next stay will bring you a comfortable experience. I look forward to your visit again!

Response from Property: (There will be a fireworks display near the hotel on February 24th for the Lantern Festival. I wish you a happy Lantern Festival, a lot of money, a happy family reunion, and endless happiness!) Dear guest: Hello, thank you for staying at our hotel and sharing your experience. Your comments and suggestions are our precious treasures. We will study and solve them carefully. For breakfast, we have communicated with the restaurant internally and adjusted the dishes and quantity in time according to the occupancy rate. I hope that you will have a satisfactory experience next time you stay. Looking forward to seeing you again!

Response from Property: Dear guest: Hello, we are sorry that this trip brought you an unpleasant experience. We are deeply sorry for wasting your time. Since the hotel room was broken and it was not suitable for stay, we also worked out a plan at the first time and tried to solve the problem. We refunded you + arranged other hotels for free + reimbursed the fare and parking fee to another hotel + gave you free tickets to attractions. However, it did take up your precious time during the problem-solving process. I understand your anxious mood of waiting with your children late at night. It was indeed our fault that we did not check it in advance, which led to the problem. We also reviewed it in time. We will strengthen employee training in the future to avoid similar things from happening again. I hope you can give us a chance. We are working hard to do better. I hope you will have a satisfactory experience when you stay in the hotel next time! Wish you all the best!

Response from Property: (There will be a fireworks display near the hotel on February 24th for the Lantern Festival. I wish you a happy Lantern Festival, a lot of money, a happy family reunion, and endless happiness!) Dear guest: Hello, thank you for staying with us and sharing your experience. Your comments and suggestions are our precious treasures. We will study and solve them carefully. I hope that you will have a satisfactory experience next time you stay. Looking forward to seeing you again!