Hotel Cerretani Firenze - MGallery Collection Reviews
Hotel Cerretani Firenze - MGallery Collection
Via de' Cerretani, 68, Florence, Tuscany, 50123, ItalyView Hotel Details
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Hotel Cerretani Firenze - MGallery Collection Guest Reviews
4.5/5
Great
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.7
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All reviews(109)
Positive reviews(29)
Reviews with photos/video(5)
Great location(18)
Clean and tidy(9)
Awesome rooms(9)
Friendly staff(9)
Convenient location(9)
Awesome stay(7)
Easy to get around(5)
Lim Edwin
Superior Queen Room
Stayed in Nov 2024
Couples
6 review
4.5/5
Great
Posted on Jan 16, 2025
Nice location and near to many popular attractions! The buffet breakfast can be better though. I like their thoughtful service and afternoon snacks of chocolate!
Thomas
Superior Twin Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 10, 2024
Very nice hotel overall. Room is really clean. The location is very convenient.
Xiaowei
Executive Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The location is great. The room is clean. The staff are very nice.
Wilson
Superior Queen Room
Stayed in Nov 2024
Couples
6 review
3.0/5
Posted on Dec 25, 2024
Not the best
Guest User
Superior Queen Room
Stayed in Oct 2022
Couples
3 review
4.0/5
Very Good
Posted on Jan 25, 2023
central location in Florence, 10 minute walk from station and 5 min walk to cathedral. the amenities was average
Response from Property: Thank you for your feedback! We’re glad to hear that you were satisfied with the hotel’s central location, making it convenient to walk to the train station and the cathedral. We appreciate your comments about the amenities being average, and we will work on improvements. We look forward to welcoming you back next time!Veronica Broccardi Schelmi, General Manager
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Very satisfied!! It's rare to find slippers in a European hotel!! The hotel is clean and new!! The location is excellent, right outside the Cathedral of Santa Maria del Fiore!! I like using Ctrip instead of booking. I booked hotels in Portugal and Italy with Ctrip, and I haven't had any disappointments so far... And the cancellation policy between Ctrip and these hotels is excellent!!!
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Ka Chon Lei
Superior Queen Room
Stayed in Nov 2024
Couples
17 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The location of the hotel is very good. It is close to the station and major attractions. The hotel has sufficient space and is not too narrow. The sanitation is good and relatively clean. The price/performance ratio is very high. I recommend this hotel!
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Guest User
Executive Queen Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is conveniently located between Duomo and the train station. Since we had to catch a train the next morning and didn't have time to eat the hotel breakfast (which started at 7 o'clock), we asked the front desk if we could provide food for the trip, and we got a positive answer. The next morning, we got a bag of breakfast, which included juice, yogurt, chocolate cake, white toast, jam, simple sandwiches with cheese, tomato and lettuce, as well as oranges and apples.
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Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
12 review
4.3/5
Very Good
Posted on Feb 11, 2025
Facilities: I didn't use the hotel facilities much, the room decoration is old, some rooms need to go up stairs, which is inconvenient with large luggage.
Hygiene: The sanitation conditions are good, clean and tidy.
Service: The service attitude is average, some front desk staff are a bit impatient.
Environment: Convenient location, next to the Duomo
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Anonymous User
Superior Queen Room
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Wonderful hotel, with a stunning location! Friendly staff, super breakfast!
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Superior Single Room
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Nov 16, 2024
The location was great. It was about a 5-minute walk to the Cathedral of Santa Maria del Fiore. There was a cafe next door where you could have breakfast. The room was compact, but the bed was big and the air conditioning wasn't too strong, so it was comfortable.
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WENG LAM
Superior Queen Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is about a 5-minute walk from the train station and a 10-minute walk to the Cathedral of Flowers. There are many restaurants and shops nearby, making travel very convenient. The service attitude was very considerate. We arrived early and were unable to pick up the room. When we returned to the hotel later, our luggage was taken to the room. The room facilities and lighting are very warm and comfortable, and the supplies are all available. I will stay at this hotel again if I have the chance to come to Florence again.
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Response from Property: Thank you for sharing your experience! We're glad to hear that you were satisfied with the hotel's location, service and facilities. We look forward to providing you with a comfortable experience again during your next visit. Veronica Broccardi Schelmi, General Manager
Buerdesui
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 8, 2024
This hotel is great. We stayed for three days. The room was big and clean. Free bottled water was provided every day (which is rare in Italy). The breakfast was the most abundant we had in Italy during our 10-day stay. The staff was also very friendly. The hotel is in a good location, about 500 meters from the central train station, and can be reached on foot! Great value! Recommended! 😝
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Guest User
Superior Twin Room
Stayed in Sep 2024
Couples
16 review
4.0/5
Very Good
Posted on Dec 8, 2024
The hotel is in a great location, with the Duomo di Florence just 500 meters away. However, there is no view outside the room window, just the patio.
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Youtanhuayuan
Superior Queen Room
Stayed in Jul 2024
Couples
4 review
4.5/5
Great
Posted on Sep 18, 2024
The hotel is very close to the train station. The lighting is not very good and the furniture is a bit old, but the service is still good
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Response from Property: Thanks for your feedback! Glad you are satisfied with our service. Regarding lighting and furniture issues, we will seriously consider and improve them in the future, hoping to provide you with a better accommodation experience. Looking forward to your visit again! Veronica Broccardi Schelmi, General Manager