Hampton by Hilton Chengdu Wuhou Shrine Guest Reviews
4.9/5
Perfect
2599 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2599)
Positive reviews(2578)
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Friendly front desk staff(369)
Delicious breakfast(299)
Classy environment(190)
Easy to get around(96)
Perfect for business trips(56)
Has rooms for families(10)
Tasty coffee(10)
Close to metro(9)
Negative reviews(21)
Guest User
Superior Double Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 3, 2025
Nice reception. Nice service. I recommend it .
Response from Property: Thank you very much for your kind words! We're thrilled to hear that you enjoyed our reception and service. Your recommendation means a lot to us and we're glad to have provided a positive experience for you. We look forward to welcoming you again soon!
Guest User
Superior Double Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 9, 2023
Had a very comfortable stay!
Response from Property: 能給您的旅途帶來愉悦的心情,歡小朋很是開心。o(* ̄▽ ̄*)ブ感謝您對我們的支持和厚愛。歡小朋期待與您的下次相遇,歡小朋在這裏等您~ ---開心的歡小朋
Anonymous User
Deluxe Parent-child Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 25, 2025
From the moment I stepped into the hotel, I was warmed by the elegant environment and enthusiastic service. Every staff member was very considerate and responsive, and even gave one person a free breakfast. This hotel experience was perfect!
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Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的肯定!優質的服務一直是我們追求的目標。很高興得知您對我們的酒店評價如此高,您的滿意就是對我們最大的鼓勵和認可。期待您的下次光臨,祝您一切愉快
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 3, 2025
When traveling with my baby during the Spring Festival, I first chose the Hilton Garden Inn brand and then this hotel. As expected, I was not disappointed. The hotel is in a prime location, and the attractions in Chengdu can basically be reached within half an hour. The hotel service is as warm and in place as always. All our needs have been met. The facilities are also quite new. We drove the tram and there is a charging station on the B2 floor of the hotel, which is very convenient. Although the breakfast category is not much, it can be seen that each dish is very attentive, especially the beef noodles are very delicious. I stayed for 5 days and 4 nights and was very satisfied every day.
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Response from Property: 尊敬的客人:您好!非常高興聽到您對我們酒店的服務感到滿意!我們一直致力於為客人提供貼心、專業的服務,您的認可對我們來説意義重大。感謝您選擇我們的酒店,期待您下次光臨,祝您生活愉快!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 3, 2025
A very satisfactory stay. Overall, everything was very good, clean, well-equipped, and the service staff were very enthusiastic. At 12 o'clock in the evening, my daughter wanted to drink water. I called and within 1 minute, a robot knocked on the door and delivered water. When I checked in on the first day, the staff member Xu Jian was very nice. I would like to thank him.
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Response from Property: 親愛的朋友,感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務。----開心的歡小朋
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 2, 2025
I am very satisfied with this hotel. The price-performance ratio is very high. The hotel service attitude is very good. They gave children breakfast coupons for free, and let us draw a prize. They gave away a lot of water, and the hotel was very clean. I am really grateful. I will choose Hilton again in the future. I also wish the hotel staff a happy new year and good work!
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Response from Property: 嘀嘀嘀~~~能給您的旅途帶來愉悦的心情,歡小朋很是開心。o(* ̄▽ ̄*)ブ感謝您對我們的支持和厚愛。歡小朋期待與您的下次相遇,歡小朋在這裏等您~ ---開心的歡小朋
Anonymous User
Superior Double Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
It was a perfect experience. They took the initiative to help me check out later because I was on lunch break. The room was well decorated and the hotel was very attentive. This is the most satisfactory Hilton Hampton I have ever stayed in. The sleeping lights and curtains are very warm and comfortable. The texture of the slippers and pajamas is no different from Hilton Benton, and the cleanliness is great. The breakfast on the second floor is rich and delicious! The hotel environment is clean, the room layout is perfect, elegant and romantic, the service is thoughtful, and it makes people feel very comfortable. It creates a feeling of home for me. It is impeccable in both big and small places, and the price-performance ratio is good.
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Response from Property: 親愛的朋友,感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務。----開心的歡小朋
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The room is clean and hygienic. The front desk service attitude is warm and gentle, welcoming with a smile. The service is good. Seeing that we brought our baby, we upgraded the room type for free. The breakfast is rich. It is the first choice when visiting Chengdu
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Response from Property: 特別感謝您提到我們前台服務態度熱情温柔,笑臉相迎,這正是我們一直努力營造的温馨氛圍。看到您帶着寶寶入住,我們非常樂意為您提供免費升級房型的貼心服務,希望能為您的旅行增添一份舒適與便利。
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The front desk service is enthusiastic and professional, the lobby is spacious and bright, the room is clean and sanitary, the robot is convenient for delivering things, the room is also large, close to Wuhou Temple and Taikoo Li, the transportation is very convenient. The breakfast is very Chengdu-style, and it is also very convenient to the airport. I come here often.
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Response from Property: 尊敬的客人,您好!很高興聽到您對我們酒店的整體表現感到滿意。我們一直致力於為賓客提供高品質的住宿體驗,您的正面反饋是對我們團隊最大的鼓勵。
Hamnov
Superior Double Room
Stayed in Dec 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The service is very good. The front desk is quite warm. The hygiene is clean. The facilities are also good. I will stay in this hotel for business trips in the future. There are many local specialty restaurants around the hotel.
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Response from Property: 親愛的客人,您好!非常感謝您的肯定!聽到您對我們的前台服務、早餐以及睡眠質量都感到滿意,我們感到非常高興。這正是我們一直以來所追求的目標——為客人提供優質的服務和舒適的住宿環境。期待您下次光臨,再次為您提供愉快的入住體驗!
Anonymous User
Superior Double Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 25, 2025
This hotel is the first choice for traveling to Chengdu. The room is clean and hygienic, and the facilities and equipment are quite complete. I arrived at the hotel very late at night. The service of the ladies at the front desk was super good. They provided thoughtful service throughout the whole process and were very patient. They introduced delicious food around. They were very considerate. I give them a thumbs up. The breakfast in the restaurant on the second floor is rich and tastes good. The environment around the hotel is also OK. I will stay in this hotel next time😌
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Response from Property: 親愛的朋友,感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務。----開心的歡小朋
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The front desk service was very good. They enthusiastically helped me solve the luggage problem. I will choose this place again next time I come to Chengdu on a business trip. It is worth staying here. The restaurant is also delicious. The room is clean and the TV is big.
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Response from Property: We were pleased to hear that the front desk staff was able to help you resolve your luggage issue quickly and enthusiastically, which is exactly what we look for in a great service. At the same time, we are also very grateful for your affirmation of the cleanliness of our restaurant and room, as well as your appreciation of the facilities in our room. Your satisfaction is our greatest encouragement and support. We look forward to your next business trip to Chengdu to choose our hotel again and continue to enjoy our services and facilities. We also believe that your stay experience will be more pleasant and unforgettable. I wish you success in your work and a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The hotel is new, the environment is good, the scenery outside is great, and in terms of transportation, there are plenty of free parking spaces; the room facilities are perfect, the business is open, clean and hygienic; the service attitude is good; the breakfast is rich and delicious. It's my first time staying at Huanpeng, and I look forward to staying next time!
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Response from Property: 親愛的朋友您好,能夠得到您的認可是我們莫大的榮幸,歡小朋一直以承“友善、可靠、關懷、周全”的服務理念,帶給客人温暖貼心的入住體驗,期待您再次入住成都武侯祠希爾頓歡朋酒店!——惹人喜愛的歡小朋
Anonymous User
Superior Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The service is very good, the breakfast is good, the transportation is convenient, and I bought two red pandas in an eco-friendly bag as gifts for my colleague's children.
Facilities: Good
Hygiene: Good
Environment: Very good
Service: Good, the front desk will kindly remind you that there is construction opposite the hotel
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Response from Property: Thank you very much for your comprehensive affirmation of our hotel services! We are glad to know that you are satisfied with our breakfast, transportation, facilities, hygiene and overall environment. Your satisfaction is our greatest pursuit and motivation.
Thank you especially for mentioning the warm reminder at the front desk. We have been committed to providing guests with caring and thoughtful services, and hope to provide you with more convenience and comfort during your stay.
I am also very happy to hear that you like our red panda gift, and hope it can bring joy to the children of my colleagues. Looking forward to your next visit, we will continue to provide you with quality service and a pleasant accommodation experience!
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The lady at the front desk was very enthusiastic. We were given a red panda when we left the hotel. The service was very good. The surrounding environment was also very good. The hot pot and Sichuan cuisine were all delicious. The hotel's facilities and equipment were also very new and clean. It is worth recommending
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Response from Property: Thank you very much for your high praise for our hotel! I'm glad to hear that you found the lady at the front desk to be very welcoming and received our red panda gift when you left the store. I hope it will add joy to your trip. The surrounding environment is fully equipped and the food is rich, which is also a highlight of our hotel. At the same time, we are also glad that you are satisfied with our facilities and cleanliness. Your recommendation is our greatest encouragement. We will continue to maintain and carry forward these advantages and strive to provide every guest with better service and experience. We look forward to your next visit and wish you a happy life!