Le Riad Palais d'Hotes Suites & Spa Fes Reviews

Pro: the hotel staff is very friendly, like to thanks the kitchen staff to prepare our breakfast daily and dinner once. the central court of hotel is lovely. Location itself is not bad, except initially it's bit hard to locate it, and surrounding street is not clearly marked, but it's FES in general within old town setting, Con: the room is ok (we reserve a large one, with bedroom, living room and bathroom in its own quarter. Bed is bit hard to sleep, pillow is also very hard. End up didn't use pillow at all. The cleanliness of living room, couch and floor mat is questionable. In one night, we seen one roach crossing over. The bath room has large tub but no curtain, water spray can be everywhere. The worst thing is the toilet, u can literally smell the gas and need keep window open overnight, it's due to the old sewerage system in old town IMHO. Overall, the RIAD building itself is dated and crumble and need lots of maintenance for sure to claim its star rating. Lastly, watch out if u reserved in dollars or Euro, the hotel will charge you in dirham when checked in. Since dirham appreciated so much in past 1-2 months, u will be shocked the real price per day is 5-6% higher.

If you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome. The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.

AVERAGE

設施比較老舊，但位置很好，離菲斯宮殿一點幾公里可以步行去，還有布魯日藍門，經學院都很近

Todo perfecto solo la regadera es muy incómoda

酒店還可以，摩洛哥嘛，小費方面懂得都懂啦。

有點失望，環境一般，服務有問題，房間很冷

Wonderful and authentic riad with truly exceptional service. Incredibly friendly, helpful staff who was always ready to assist. The whole place looks like it has come out of an Arabian fairy tale. It offers comfortable rooms and suites, some of which have a private balcony. A restaurant and Spa on site mean there’s no need to head out after a long day’s sightseeing.

Friendly helpful welcoming and all round superb facilities Beautiful hotel and incredible value Swimming pool good didn’t use the spa or gym but looked good Breakfast on the roof terrace was very substantial and good quality Would recommend highly

Excellent staff in wonderful place! Youssef and Mohemed took care of us ALL time, in and outside the riad: we totally cut off our minds for 3 days, enjoying the magnificence of the riad. Breakfast was not included in the price, but it was delicious!!

I recently stayed at the Ryad and was very satisfied with my experience. The welcome and service provided by the staff were exceptional. A special thanks to Youssef and Mohemed, who stood out for their professionalism, kindness, and availability. They made my stay even more enjoyable, making me feel at home. I highly recommend this Ryad to anyone looking for a welcoming and well-managed place to stay!

Palais d'Hotes is a beautiful Riad (hotel with garden area and indoor pool) and lovely rooms (all suites) located in the Medina in Fes. We stayed for three nights. The staff were very service focused and ensured that we lacked nothing. A somewhat limited but good breakfast was served on a rooftop terrace, with eggs, breads, teas, and coffees all available. Guests order breakfast the night before, and it can be served in your room or on the terrace. On our last day, we departed before breakfast hours, and they packed us a to-go breakfast box. The Medina in Fes is very complex and easy to get lost in - the roads meander and cellphone GPS is not always reliable. The staff took great effort in ensuring that we did not get lost. One of the staff even walked with us to a restaurant we wanted to try in order to ensure that we knew the way. We really enjoyed our stay in Fes, and the Palais d'Hotes Suites was a very authentic experience. I would definitely stay here again.

Was an incredible stay. We really enjoyed our stay. The facilities and breakfast was great. Overall, the experience was absolutely Amat. Youseff was a great person to accomodate us well. He helped us more than what was required from hotel staff.

Beautiful riad, with excellent service. While rated 5-star, the hotel is difficult to get to (van had to park down the road, we needed to walk up to the hotel). The rooms were spacious but somewhat inaccessible, with several floors of steps). Also, the pool was tiny and the gym equipment very old.