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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(497)
Positive reviews(484)
Reviews with photos/video(183)
Convenient location(86)
Friendly front desk staff(55)
Classy environment(47)
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Close to scenic area(34)
Loved the night views(28)
Quiet & comfortable(27)
Would stay again(21)
Negative reviews(13)
Anonymous User
2-bed Room With River View
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 27, 2024
Location is good. Night market is opposite the hotel. Air con room. Book room with balcony view.
Guest User
Chinese-style Twin Room
Stayed in Apr 2024
Travel with friends
14 review
3.7/5
Posted on Apr 30, 2024
When we arrived they showed us our room and offered an upgrade to a bigger room. But as we were happy with the original room we just stayed with that option regardless of there being no view from the window. But what we didn’t know was the view we had led directly into another building and every sound from the neigbourbuilding could be heard. It seems like they have children and it was super noisy in the mornings and evenings. We wished we upgraded in the beginning but after we found out we had already unpacked and didn’t want to pack and unpack again. The room itself was just okay. Close to a very pretty bridge but as it is located at the end of the scenic area going to the other side is kind of far. The stay was still pleasant and they lent us an umbrella.
Response from Property: I'm very sorry for not providing you with the best stay experience. Xizha is located in the middle and upper reaches of the Tuojiang River, only a 5-minute drive from the main transportation point, Maglev, and Nanhuamen. It's far from the bar street and quiet in the midst of the noise. The sound you mentioned should be some noise generated during the operation of surrounding hotels. We apologize for this. We also have a room by the river, where you can see beautiful scenery from the balcony. If you have the opportunity, you can come back and experience this type of room. I apologize for any inconvenience caused and hope that this unpleasant experience will not affect your journey
mayssahobb
River-view Triple Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 30, 2024
The view is amazing! The location is great and staff is very kind and helpful
Response from Property: Thank you for your recognition of us. We will solve any problems that guests may encounter within our capabilities. The hotel is located in the scenic area, in the middle and upper reaches of the Tuojiang River, only 300 meters away from the central scenic area, and only an 8-minute walk from the main transportation points of the maglev and Nanhua Bridge. Xizha partner wishes you all the best in your life, and happiness always accompanies you
dewaalseleuvenaar
Chinese-Style Room - River-View (Double bed)
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Perfect location and helpful staff
Response from Property: The homestay is located in the middle and upper reaches of the Tuojiang River, just 200 meters away from the central area. It is very convenient to eat, drink, and have fun when going out. After booking, you can contact us for guidance on how to get to the store, and we can also help purchase discounted tickets for the performance. Thank you for your recognition and support of our five-star rating. Here, all partners at Xizha wish you all the best and happiness.
caban830
Chinese-style Twin Room
Stayed in Sep 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The room was great. Boss Li was also very nice. He explained to me where to go and eat. It's worth coming! There's also a Miao costume experience. Anyway, it's great!
I will recommend it to my friends.
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Xishuijuanjuan
Garden Suite (Bathtub)
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel is right in the scenic area, right by the river, with beautiful scenery. We brought a few children and booked a parent-child room. There is also a large platform on the top floor, which the children like very much. The service was very good, helping us carry our luggage upstairs, and also introducing in detail how to play. It was great for us to bring children out to play, give a thumbs up.
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Guest User
Chinese-Style Room - River-View (2 beds)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The hotel service is very good and enthusiastic. The basic questions raised can be quickly solved with great efficiency. The sanitation is very clean, and it is very convenient to enter and exit. The overall comfort is very good. The hotel is clean, spacious and bright, and the scenery is so beautiful. Nice
Miao costume experience for 2 hours: I have to say that Miao costumes are so beautiful, and they are so good
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Guest User
Chinese-style Twin Room
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 10, 2024
This shop is good. It is in the scenic area. You can park for free in a regular parking lot and it is not far away. The service is good. The guy at the front desk helped us bring our luggage to the room. It is clean and the facilities are quite complete. The river is right outside. There is a cooperative travel photography shop downstairs, which is really convenient. The guy at the front desk whispered to me that you can bargain if you want to take pictures. Hahahaha. I am quite satisfied this time.
Original TextTranslated by Google
Yaoyao-yaoyaoyao-yaoyaoyaoxiaojing
Chinese-style Twin Room
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The service attitude is very good. It is right in the scenic area, and the hotel has cooperation with the clothing store downstairs. I went to Fenghuang Ancient Town, had my dreadlocks braided, and took photos. I was very happy.
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6/9
Response from Property: Built along the river, 200 meters from the core scenic area, it offers free parking, travel planning and ticket consultation, free laundry and drying, and is only a 5-minute walk from major transportation points (Magnetic Levitation, Nanhua Gate). There are three steps from the high-speed rail station to the ancient city scenic area (hotel). Contact the hotel to answer your questions in detail. You can choose a suitable way to get to the hotel. Whether you are traveling for sightseeing or business, [Xizha River View B&B] is your ideal choice. Our friends will take the initiative to contact guests who are about to arrive at the store when they are not busy. We also thank you for understanding that we cannot provide perfect service when we are busy. Thank you for your recognition and support for us. Here at Xizha, we wish you happiness~~
Fule,wodelao6
Chinese-Style Room - River-View (Double bed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The inn is right in the scenic area, and the service is very considerate. Parking in the scenic area is a bit troublesome, so I contacted in advance and helped to reserve a parking space. I also sent a video to guide the way to the store, so I didn't have to worry about getting lost. When I checked in, I was also introduced to the tour route, which was really great.
Finally, I want to say that the night view of Fenghuang is super beautiful~
Original TextTranslated by Google
Response from Property: Thank you for your recognition and encouragement. We also thank you for your understanding that we cannot provide perfect service during the National Day holiday, but we will do our best to do better. 200 meters away from the core scenic area, free parking, travel planning ticket consultation, free laundry and drying, only a 5-minute walk from the main transportation points (maglev, Nanhuamen), there are three ways to get from the high-speed rail station to the ancient city scenic area (hotel), contact the hotel to answer you in detail, you can choose the way to the store that suits you, Xizha partners wish you happiness~~
Guest User
Cozy Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
This homestay is good value for money. It is right in the scenic area. Although the room is not facing the river, the river is right outside the door. Fenghuang is very beautiful. Parking is free. The guy at the front desk is very considerate. He showed us the way through the video. The housekeeper also introduced us how to play. It was very smooth along the way. The room was also clean and tidy, and it was very comfortable to live in. It is highly value for money and recommended to stay.
Original TextTranslated by Google
Response from Property: It is built along the river and is convenient for travel. It is 200 meters away from the core scenic area. It has free parking, travel planning ticket consultation, free laundry and drying. It is only a 5-minute walk from the main transportation points (Magnetic Levitation, Nanhua Gate), and the high-speed rail station is to the ancient city scenic area ( Hotel) There are three ways. Contact the hotel and they can answer you in detail. You can choose the way that suits you. Whether you are traveling for sightseeing or business, [Xizha River View B&B] is your ideal choice. Our friends will take the initiative to contact guests who are about to arrive at the store when they are not busy. We also thank you for understanding that we cannot provide perfect service when we are busy. Thank you for your recognition and support for us. Here at Xizha, we wish you happiness~~
Guest User
Chinese-Style Room - River-View (2 beds)
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
This hotel is not bad. I forgot to take pictures when I checked in, so I took them when I left. The location is good, right in the scenic area, parking is convenient, the parking lot is not far from the store, and it is not far from the tourist attractions. The service is also very enthusiastic to introduce how to play. You can help book accommodation and scenic spot tickets in Zhangjiajie, which is really worry-free and a pleasant surprise. I wish your business will become more and more prosperous!
Original TextTranslated by Google
Response from Property: Thank you for your recognition and encouragement of us, and also thank you for your understanding that we are busy during the National Day and cannot provide perfect service, but we will do our best to do better. 200 meters away from the core scenic area, free parking, travel planning ticket consultation, free laundry and drying, and only a 5-minute walk from major transportation points (Magnetic Levitation, Nanhua Gate). There are three ways to reach the ancient city scenic area (hotel) from the high-speed rail station, contact the hotel We can answer you in detail, and you can choose the way to the store that suits you. Here, our Xizha partners wish you happiness~~
Guest User
Cozy Queen Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The night view of Phoenix is really beautiful. The hotel is right in the scenic area. The service is very good. They told us how to get to the store in advance and helped us carry our luggage upstairs. The suitcases were very heavy and I was quite embarrassed [burst into laughter]. The clothes in the travel photography shop are also very beautiful, clean and hygienic, convenient for travel, and cost-effective. It is really worth staying here!
Original TextTranslated by Google
Response from Property: It is built by the river, 200 meters away from the core scenic area, with free parking, travel planning ticket consultation, free laundry and drying, and only a 5-minute walk from the main transportation points (maglev, Nanhuamen). There are three ways to get from the high-speed rail station to the ancient city scenic area (hotel). Contact the hotel for detailed answers. You can choose the way to the store that suits you. It is very convenient to travel. Whether you are here for sightseeing or business travel, [Xi Zha River View B&B] is your ideal choice. When our friends are not busy, they will take the initiative to contact the guests who are about to arrive at the store, and thank you for understanding that we cannot provide perfect service when we are busy. Thank you for your recognition and all five-star praise. Here, Xizha partners wish you all the best and happiness.
Guest User
Chinese-Style Room - River-View (Double bed)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Located in the upper middle of the scenic area, it is very convenient to go out and play. It takes only 200 meters to reach the Phoenix Bridge. The balcony has a great river view. The service is enthusiastic and they also guide us how to get to the hotel through video. They also introduce us to the ancient city tips and teach us how to avoid mines and recommendations. The room is clean and hygienic, and the overall price-performance ratio is not bad. The recommended travel photography shop they cooperate with is also good, very nice!
Original TextTranslated by Google
Response from Property: It is built by the river, 200 meters away from the core scenic area, with free parking, travel planning ticket consultation, free laundry and drying, and only a 5-minute walk from the main transportation points (maglev, Nanhuamen). There are three ways to get from the high-speed rail station to the ancient city scenic area (hotel). Contact the hotel for detailed answers. You can choose the way to the store that suits you. It is very convenient to travel. Whether you are here for sightseeing or business travel, [Xi Zha River View B&B] is your ideal choice. When our friends are not busy, they will take the initiative to contact the guests who are about to arrive at the store, and thank you for understanding that we cannot provide perfect service when we are busy. Thank you for your recognition and all five-star praise. Here, Xizha partners wish you all the best and happiness.
Guest User
Chinese-Style Room - River-View (Double bed)
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 24, 2024
This hotel is really good! You can park for free in a regular parking lot that is not far away. The location is very good. The service is warm and unpretentious. The front desk is basically staffed by boys who will help us carry our luggage to the room. It is clean and hygienic, and the facilities are good. The night view of the river view room is still very beautiful. You must stay in a river view room in this weather. It is very comfortable to blow the wind. They can also help buy tickets for performances. The most surprising thing is that they can help us get the room and tickets for the next trip to Zhangjiajie. It is really worry-free and considerate! It is really a small happiness in the travel!
Original TextTranslated by Google
6/7
Response from Property: Built along the river, 200 meters away from the core scenic area, it offers free parking, travel planning and ticket consultation, free laundry and drying, and is only a 5-minute walk from major transportation points (Magnetic Levitation, Nanhua Gate). There are three steps from the high-speed rail station to the ancient city scenic area (hotel). There are many ways, contact the hotel and they can answer you in detail. You can choose the way that suits you to get to the store, which is very convenient for travel. Whether you are here for sightseeing or business, [Xizha River View B&B] is your ideal choice. Our friends will take the initiative to contact guests who are about to arrive at the store when they are not busy. We also thank you for understanding that we cannot provide perfect service when we are busy. Thank you for your recognition and five-star praise for us. Here, Xizha partners wish you all the best and happiness.