Moka Hotel

Moka Hotel Reviews

Moka Hotel

No.34 Shijia Lane, Laocai Street, Fenghuang, Hunan, 416200, ChinaView Hotel Details
Moka Hotel
Moka HotelMoka HotelMoka Hotel
Check available rooms for your travel dates
We Price Match
1 night

Moka Hotel Guest Reviews

4.5/5
Good
56 review
Verified reviews
Location4.7
Amenities4.3
Service4.6
Cleanliness4.4
Filter by:
Sort by:
All reviews(56)
Positive reviews(52)
Reviews with photos/video(11)
Friendly owner(21)
Great location(15)
Awesome stay(11)
Clean and tidy(9)
Negative reviews(4)
Guest User
Queen Room
Stayed in Aug 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Perfect the best in town ☺️☺️☺️
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The facilities are complete and the service is very good. The B&B is located in the center of the ancient city and the transportation is convenient. I will stay here again next time. This was taken by the travel photography shop opposite the inn. It is so beautiful
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our inn. Welcome to come again next time.
Karin
Qingyang-Standard Double Bed Room (Balcony City View)
Stayed in Mar 2024
Solo travelers
4 review
2.2/5
Posted on Apr 8, 2024
Dirty and neglected. The doors don't close properly, It must have been nice at one time, now it's like staying in a building
Original TextTranslated by Google
Response from Property: I'm very sorry. The room was newly painted with latex paint. Although it has dried, it will take 3-5 days to turn white. I didn't clean under the washstand cabinet. This is my negligence. Thank you very much for raising this issue. The above-mentioned problems have been rectified. Your room rate that night was 80 yuan, which is very cost-effective. The inn is in the center of the ancient city, which is convenient for travel and quiet in the bustling city. I also bought you a ticket to Guilin when you came here. I also bought you cigarettes if you wanted them. During your stay, I kept asking you if there was anything I could do for you. Welcome to come down next time.
judgehdhdbd
Qingyang-Standard Double Bed Room (Balcony City View)
Stayed in Mar 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The facilities, location, service and hygiene are also good. It is in the center of the ancient city and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Thank you for your recognition, welcome to come again next time
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Sep 3, 2023
It is in the ancient city. I personally think it is relatively easy to find. There is a terrace on the top floor. We live in a family room. We enjoy the cool air on the terrace every night. The boss is very nice. He buys us fruits every day. The watermelon is cut very big. The bed in the room is very dry, not damp, and clean. We all think the quilt is very comfortable. I want to ask the boss where he bought it. 🤭
Original TextTranslated by Google
Response from Property: Haha, I'll send you the link, please check it out and come play when you have time.
Stayed in Nov 2023
Other
0 review
4.3/5
Very Good
Posted on Dec 31, 2023
The location is very good, the pictures are real, and it costs more than 100 yuan a night, which is still okay
Original TextTranslated by Google
Response from Property: Looking forward to staying again next time
Linxiy
Cang Ling Standard Twin Room (Flowers Blossom In All Season)
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2023
The owner of this place is super nice. Friends who stay here are advised to establish communication with the inn in advance~ The inn will tell you how to ride and play, avoid stepping on pitfalls, and the room is very clean and tidy. Recommended! ! ! !
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the inn service! What I have done is as it should be, to ensure that everyone will have a good experience when they come to Fenghuang Ancient City. Welcome to come again next time
Guest User
Cang Ling Standard Twin Room (Flowers Blossom In All Season)
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 29, 2023
A reminder to friends who come to Phoenix, there is really no need to go to the window to buy tickets for scenic spots in person, the price is clearly marked on the window! It's cheaper to get tickets from the inn, and there are too many people buying tickets at the main window, and you have to queue up! ! ! The two of us went a few times in person (づ ●─● )づ and came to the conclusion that let the innkeeper arrange it, and we can save a lot of money in the end (。ò ∀ ó。)! at last! Finally, I want to say: the ancient city of Fenghuang at night is too beautiful! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your full five-point evaluation. Your evaluation is the affirmation and encouragement of our best service! We still have many promotions, please continue to pay attention to us, welcome to visit next time!
Guest User
Midsummer-Standard Double Bed Room (Balcony City View)
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 27, 2023
This inn is worth recommending for everyone to stay in. It belongs to the second row of the riverside. There are old houses here. The environment is not bad, and the price is cheap compared to the surrounding area. The boss here is very nice, he helped me provide the ancient city strategy for free, and taught me how to play and avoid pits. I bought a silver item in the ancient city last night. The innkeeper said it was too expensive, so he ran to ask the silverware owner to refund me a hundred. Let me have lunch today before going back, haha, I really don’t feel like eating. . . I like the service of the innkeeper. By the way, I would like to talk about the most worthwhile places in the ancient city of Fenghuang. The first one is the snow bridge in Mao Mao Chang'an City. This location is best to take a panoramic view on the Nanhua Bridge. The second is to watch free performances at the North Gate Wharf, and then to take pictures in the Hongqiao area. I feel that the places with the most people in the ancient city are the riverside, the bar street, and the city wall street. The inn is on the city wall street, and there are many nearby attractions, such as the former residence of Shen Congwen, the former residence of Xiong Xiling, the ancestral hall of the Yang family, Chong Detang or something~ Anyway, after coming out of the inn, it is very convenient to go shopping, eat, and visit the Tuojiang River at night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Mocha Inn and your recommendation to Fenghuang Ancient City! Gold and silver awards are not as good as your compliment! Gold cups and silver cups are not as good as your word of mouth! We will continue to serve seriously! Thanks again for your recommendation! I wish: all the best.
Yanzi424
Guestroom - City-View (2 Beds) (Window)
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 4, 2023
First of all, the room is very big, the bed is even bigger, and the location of the inn is very advantageous. Although it is not by the river, there are many things to eat and drink around. Let's talk about the store. It is very enthusiastic and helped us apply for many discounts. It also introduced us to the photo studio and restaurant for eating. In addition, we can get discounts by using the store's name! In short, this trip is very pleasant!
Original TextTranslated by Google
Response from Property: This twin room is very big, and the bed is also very big, which exceeds many guests' expectations and makes the rest very comfortable. If you like playing cards, please tell me as soon as possible, and I will put up a mahjong table for everyone's entertainment next time👏
Stayed in Feb 2023
Other
0 review
5.0/5
Outstanding
Posted on May 28, 2023
The room is amazing👍, recommended, it has an open-air balcony, and there is ambient light at night. You can also see the scenery outside. It’s also good to take pictures. The layout of the room is very good. The bathroom and the room are separated from the wet and dry. The bed is a double room. There is also a wall in the room that is a glass wall to take pictures and the atmosphere is full. The air conditioner can be used normally, and the TV is a big-inch one. It's very comfortable to stay in. When you go out to travel, you can feel comfortable living here. You can rush🌟
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your five-star praise. A city always has its charm that makes people miss it. Every season in the ancient city of Fenghuang also has scenery that we can't let go of. There are many hotels here in Fenghuang, and it is our honor to be able to recommend Mocha Inn to you~ Thank you! When you are free, come to Fenghuang Ancient City to see it.
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 18, 2023
It's great, the boss is very enthusiastic, and can help you solve any problems. I recommend staying here (not a proxy)
Original TextTranslated by Google
Response from Property: Once you come, you are a guest. I will do my best to make every guest feel comfortable and have fun. You are welcome to come again when you are free.
Stayed in Jul 2023
Other
0 review
4.5/5
Great
Posted on Aug 9, 2023
The location is good, but there is no parking. The triple room is quite large, with large beds. It is recommended to replace the toiletries with better ones, which will be better! The boss is very enthusiastic and the service is great
Original TextTranslated by Google
Response from Property: Thank you for your recognition! Regarding the parking issue, I want to explain that cars cannot enter the ancient city, and all cars are parked in the parking lot at the entrance of the ancient city. Also, thank you for your suggestion. I will not buy a set of toiletries after this batch of toiletries is used up. Welcome to come again next time
Stayed in Dec 2022
Other
0 review
2.0/5
Posted on Jan 28, 2023
The following fair comments are for your reference: First, the homestay is inside the scenic area, quiet in the midst of the hustle and bustle, but the scenic area is very large. It is recommended that friends make a plan for the scenic area in advance. The merchant will pick you up in the scenic area, so keep in touch. Second, the merchant sent someone to pick us up, and it is recommended to speak Mandarin, because I couldn't find the store with two children. The store owner said in dialect: I'm a thief, and it means to sigh in Shaanxi dialect, and the voice and tone are also loud. In Xi'an, such words will be **, which will easily cause conflicts later. They waited for us at a crowded scenic spot in the scenic area, and they kept asking us to check out when they couldn't find us. We dragged our luggage with two children late at night, squeezed and squeezed, and were criticized by the store owner. We saw other homestays picking up customers at the entrance of the scenic area, which was too obvious. Third, it is recommended to bring your own hot water when checking in. The scenic area is still very cold at night. We turned on the air conditioner all night and slept in sweaters. Fourth, facilities: the toilet is a squat toilet, the slippers are dirty and old, the room is very large, you can ask the store for a mosquito coil lamp, the quilt is still a bit thin in winter, it is recommended that the store can learn from the homestays in Qianhu Miao Village to lay electric mattresses, after all, the air conditioner can't be used. Disposable paper cups are recommended for toothbrush cups, which are more hygienic and safer.
Original TextTranslated by Google
Stayed in Dec 2022
Other
0 review
1.0/5
Posted on Jan 29, 2023
The bed sheets were dirty and had broken hairs. I didn't change the sheets. I was too lazy to ask them to change them in the middle of the night. The bed looked big, but it was actually made of stools. The bed collapsed badly, and the remote control of the air conditioner didn't have batteries. Dead, there is no ventilation fan in the bathroom, and the bathroom is super dirty. The shoes are dusty when you take off your shoes, the price is really a pit. Someone shouted at the window when I slept until five o'clock. The most important thing is that it is the first time I come to Fenghuang Ancient Town. As a tourist who doesn't know the place, the navigation fails and I can't find the place for a long time. In short, the experience is very poor. Don't step on the pit.
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing to stay in this inn. We warmly welcome you to the ancient city of Fenghuang during the Spring Festival, but you are not welcome to people with no cultural quality. The reason is: three adults and two children drive here. I sent her the location of the inn, and then told them to follow the navigation. Who knows, they drove to the suburbs and couldn’t find the way, so I went to pick her up and told her to tell me the location. She didn’t even know the exact location. I don’t know. Send me a picture and tell me where to pick it up. There are so many people during the Golden Week. Where can I find it? I told him to head towards Hongqiao, and it was almost an hour. I called and asked, but they were still there, cursing, saying: Why are you speculating? Just check out! I really can't accept your attitude. His husband called again and said that we are coming this way, you wait for me. We found each other. When we arrived at the inn, the woman was still yelling. The neighbor boss couldn't stand it anymore. Come on. Persuaded and told to stop arguing, but this woman didn't get angry, and scolded the neighbors, saying what to do with you, and so on, and told her husband to come down and beat people, but his husband was still a reasonable person, knowing that his wife was ignorant, so he stopped after talking . After that, everyone commented that this kind of hotel is not welcome! Then make a mess of my room, take dirty pictures, and give me a malicious bad review!