Family friendly Hotels in Dubrovnik

Fantastic well appointed apartment in a beautifully renovated historic building in the heart of the old city. We stayed in a 2 bedroom 2 bathroom apartment on the top (third) floor of the building. The flat had a lounge, dining area and kitchenette with hob, fridge, microwave, kettle and sandwich toaster. There were air conditioning units in both the living area and bedrooms. We had a lovely view over the rooftops towards the hills to the north east of the city. There is also a washing machine and drier that are free for guests to use. We had good communications with the hotel via email. The building is a 5 minute walk from Pile Gate and there is no lift so it wouldn’t be suitable for someone with limited mobility.

Me and husband went for my birthday and what can I say. This hotel is just so beautiful. Excellent service, excellent staff, amazing hotel. Love love love! Restaurant staff were so helpful and cooked what ever we wanted. Malina who cooked the omelette was always smiling away and so helpful.

What a beautiful, elegant hotel with a rich history. This property exceeded our expectations. This was our last hotel after a 28 day travel itinerary and a comfortable place to end. The location is excellent and just outside the walls of the old city. This allows for quite a bit more privacy away from the crowds. Service is formal but helpful. The bedrooms were well appointed - we stayed in the annex - quiet, and comfortable, and the concierge very helpful in assisting us with day trip options and recommendations. The buffet is good with Ala carte options and attentive restaurant staff. We would highly recommend the Hilton Imperial Dubrovnik. What to avoid: While there, we did get a manicure and pedicure at the onsite Spa and while the service was polite, the quality of the service was not great. I left with my cuticle nicked and bleeding for a few minutes, then hit with an alcohol swab, no real apology, and finished with enamel that had bubbles in them on all my fingers and toes when they dried.

This was our first visit to Croatia thus the first time in Dubrovnik and we carefully researched prior to booking. This hotel appeared to have excellent reviews overall so seemed like a good choice. The reality however was not so, as the room we were given was extremely disappointing due to size and the view of a brick wall. Whilst we hadn’t booked a sea view I wasn’t quite prepared for this brick wall and let the staff know. Thankfully we were given a different room which had a much better view, so thank you as this did help immensely. The location of this hotel is by far its biggest selling point as it just a very short walk to the old town with all its attractions and the sky ride. It also has lovely views of the Adriatic Sea, Lockrum island and the old town. There was perfect service in the restaurant for breakfast, the buffet was limited but this was complimented by the menu to order breakfast dishes. For swimming there is a good sized indoor pool and there is access to the sea which was also a fabulous selling point. The sun-bed spaces were limited but the staff worked very hard to ensure all guests were welcomed and found sun-beds and umbrellas for shade from their storeroom. After the shock of the initial room with the view of the brick wall, the other not so great aspect was the service by waiter at the sea/beach area. It was almost impossible to gain the attention of the waiter for drink orders and the quality of the drinks (Tom Collins) was very poor. For 5 star, the service has to be on point and this experience really did let the hotel down. Would I recommend this hotel, well yes but make sure you book a room with a sea view unless you like looking at a brick wall and don’t expect to get a drink by the sea/beach area.

Good hotel in the port area. Easy access downtown, bus stop at 20m and several buses to take you to the old town. Room was spacious and comfortable but black curtains were not so black and light came thru early in the morning. Shower's floor was extremely slippery and had to put towels on it to prevent us from sliding. Breakfast is buffet, expensive, children at 12 pay like an adult and it is not that abundant, not many choices. Several places in the area where you can have a nice coffee though. Overall It was OK.

Very nice resort hotel, the room facilities are very good, there is a balcony. The hotel is full of scenery, there is a swimming pool and a gym, if you don't go out, you can stay in the hotel for a few days. The breakfast is very rich and can be eaten by the sea. The waiter is very friendly. This is the most satisfactory hotel in Croatia this time. There is a Chinese restaurant not far from the hotel. I will choose this hotel again next time.

We went to just eat breakfast, and ohmy it was the best breakfast I’ve ever had! Such kind staff too＜3 The prices were also quite inexpensive compared to rest of the restaurants in Dubrovnik. Would 100% recommend. Didn’t stay at the hotel tho.

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

Beautiful spacious room with an excellent view of the sea. The only setback is that the bathtub did not come with an anti slip mat which can be a little slippery getting in and out. Staffs are so friendly and gracious. Breakfast spread is a little disappointing for a 5* hotel. The set up of items are quite messy eg the butter is not placed near the jam. The gluten free items placed in a corner that's not that obvious. The egg station is so far away outside with only 1 person handling so many egg orders.

All staff are smiling Dedicated to solving any problems for guests any problem Friendly attitude makes people feel at home The hotel's environment is first-class, and the breakfast is unprecedentedly rich. The hotel has a good heated swimming pool and sauna. The hotel has its own small garden with a view of the entire Adriatic Sea. Bus No. 4 can go directly to the ancient city from the hotel entrance. It only costs 2 euros. You can also buy a three-day ticket at the hotel. The three-day ticket can go to the city wall, the castle and take the bus non-stop for three days, but please remember to save the first bus trip. bill If you lose that simple ticket, you cannot take the bus. Remember to keep it, otherwise you have to go to Juice Information to get a replacement ticket.