Downs, Langley Vale Road, Epsom, KT18 5LG, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
135 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.4
Service9.5
Cleanliness9.0
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All reviews(135)
Positive reviews(35)
Reviews with photos/video(5)
Clean and tidy(10)
Awesome stay(10)
Delicious breakfast(7)
Friendly staff(6)
Great location(5)
SkyeDinner
Standard Room With Double Bed And Sofa Bed
Stayed in Apr 2025
Family
20 review
7.5/10
Posted on May 31, 2025
An enjoyable stay with this hotel which was value for money that provided with A/C and inclusive of carpark and breakfast as well as daily room clean up!
Bells on the road
Standard Room With Double Bed And Sofa Bed
Stayed in Jan 2025
Business traveler
45 review
9.5/10
Amazing
Posted on Feb 13, 2025
Everything was great. Friendly staff and clean comfortable room. Breakfast was one of the best we have had at a Holiday Inn Express. Great view from the bedroom window.
Guest User
Standard Room with 2 Single Beds
Stayed in Dec 2024
Family
30 review
9.0/10
Great
Posted on Feb 10, 2025
Free parking, good breakfast, helpful staff, clean and tidy
Anonymous User
Standard Room With Double Bed And Sofa Bed
Stayed in Apr 2025
Family
1 review
7.5/10
Posted on May 19, 2025
Decent hotel in a nice quiet location - rooms are ok but bit smaller in size - the bathroom fixtures need some touch up - otherwise all good
Namratha GR
Standard Room With Double Bed And Sofa Bed
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 14, 2025
The stay was very comfortable, though the facilities were not similar to Holiday Inn. Very neat and clean rooms. The hospitality of the staff was very good. Overall, it was a very good stay, as the Epsom race course area is also very beautiful. Only minus point is busy facilities are not very nearby from the hotel.
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Feb 2025
Solo traveler
14 review
9.5/10
Amazing
Posted on Apr 28, 2025
Great location if you like horse racing, otherwise a bit in the middle of nowhere.
Jacob Albert
Standard Room with 2 Single Beds
Stayed in Mar 2025
Couple
14 review
9.0/10
Great
Posted on Apr 28, 2025
Good parking in front office hotel. Breakfast is ok but poor. Good coffee.
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 22, 2025
Very pleasant stay, no complaints. Staff very nice, great location. 😊
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Nov 2024
Family
20 review
7.5/10
Posted on Dec 31, 2024
Clean and modern, breakfast was okay. Beautiful location, but nothing nearby. Hotel staff were lovely.
Response from Property: Hello Thank you for leaving us a lovely review. We are pleased to hear you enjoyed staying with us and look forward to welcoming you back soon. Kind regards, Reception
Ian
Standard Room
Stayed in May 2024
Business traveler
18 review
9.5/10
Amazing
Posted on Jun 26, 2024
As normal excellent service. Such a friendly but professional attitude from all staff, with a great breakfast included in price. Rooms clean with all facilities you would want on a business trip. Still no restaurant for evening meal but they do offer pizza’s, and there is an excellent restaurant across road.
Response from Property: Hello Ian , Thank you for leaving us a 10/10 review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards Reception
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Mar 2024
Solo traveler
14 review
9.5/10
Amazing
Posted on Apr 26, 2024
service is especially friendly, very welcoming. The position of the hotel is great - right next to epsom downs, can enjoy the expansive race track any time of day.
Response from Property: Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us and hope to see you again soon. Kind regards Reception
Bobizua
Standard Room With Double Bed And Sofa Bed
Stayed in Sep 2023
Family
2 review
10/10
Outstanding
Posted on Dec 18, 2023
Hotel was clean an location was not far from chassington and also the staff was amazing they warm our food for us was too late an we had our 4 year old son breakfast was okay was a buffet service overall the whole place is nice clean an staffs are amazing
Response from Property: Hello Bobizua, Thank you for leaving us a nice review. we are pleased to hear you enjoyed your stay with us and hope to welcome you back soon. Kind regards Reception
Susanna WEO
Standard Room With Double Bed And Sofa Bed
Stayed in May 2023
Family
3 review
10/10
Outstanding
Posted on Jul 18, 2023
We have a pleasant stay of two nights at he hotel since the school leaver's ball was held at the racing course, so it is just a 2 minutes of driving distance from the hotel to the venue. The space of the interior is adequate for 2 adults + sofa bed for my daughter, toilet is nice and clean with good brand of shampoo and bath gel. Free parking space was provided as well. Breakfast are excellent and full of choices in corn flakes, bread and juice. Especially the tomatoes were tasty.
Response from Property: Hello Susanna, Thank you for your recent review. We are pleased you enjoyed your stay here with us and look forward to welcoming you back soon. Kind Regards, Joe
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Nov 2022
Traveling with friends
3 review
7.5/10
Posted on Jan 3, 2023
Room is clean and tidy
Buffet breakfast is inclued
Hotel outside is beautiful
Response from Property: Hello, Thank you for your recent review. We are pleased you enjoyed your stay here with us and look forward to welcoming you back soon. Kind Regards, Reception
Anonymous User
Standard Room
Stayed in Dec 2023
Business traveler
34 review
9.5/10
Amazing
Posted on Jan 5, 2024
The environment is very good. The British breakfast is worth it
Original TextTranslated by Google
Response from Property: Thank you of taking the time to leave us a review. We are pleased to hear you enjoyed your stay with us and loved the free breakfast. Kind regards Reception