Hotels in New Town, Edinburgh

Great experience, big room(luckily we got a high level room#530),delicious breakfast,nice staff especially Ryan, Sam,and a generous boy with long hair (sorry I forgot his name),strong recommendation!

Heeton Concept aparthotel is a little gem and a great value for money. The apartment had all the amenities needed, a comfortable bed. It is close to Princess street and to all the restaurants and bars. The staff are amazing and helpful. Well recommended.

A pleasant stay. Hotel room clean and tidy as was reception and dining. Staff were friendly though housekeeping was slow and had not cleaned my room when I was out for the day, so I returned to an unmade room. Because I’d travelled the night before, after a morning and early afternoon out, I wanted daytime rest and housekeeping walked in on me when I was taking a short nap late afternoon. Said they’d be back in an hour but when they came in I was showering so the room didn’t get made up as they were now going off duty. Offered to replenish my coffee, so at least made a gesture. Otherwise a pleasant stay. Nicely located in the heart of the city just minutes away from local attractions, the ferris wheel and the train station.

Great location for our trip to celebrate Hogmanay. You can’t get a better location for the festivities for the Princess street party. Traveling with a baby, they already had the cot in the room before we had arrived which was great. The staff were super kind and attentive at concierge and reception. Breakfast had a good selection if you a hot Scottish breakfast. Only downside was the parking which was a 5 min drive away ( we weren’t packing light!) Overall, solid experience

Have stayed at this beautiful hotel twice now. It doesn't disappoint. Love the rooms, the cocktail bar, relaxing downstairs in the lounge. Excellent location, very central for everything.

It is situated in a prime location. Everything is easily accessible. The room is cleaned. However, the entrance of the hotel is a bit obscure. It is quite annoying especially when it is raining and you have a few pieces of luggage to carry. Not full set of amenities is provided. Other than that, I think it is a good choice for sightseeing around Edinburgh.

The hotel went above and beyond to take care of us. I was very impressed with the service. I loved the location. It was close enough to everything without being in the thick of it. I would definitely stay again. Thank you for making my stay so comfortable.

Check in at the front desk. Since we arrived in the morning, we thought we couldn't check in yet. Unexpectedly, we were given a room, which was pretty good. However, what happened later affected our good reviews. The room card I was given couldn't be opened. I went back to the front desk to set it up, and when I went back to the room, the door was open, but it turned out that it was not the room type I booked. I booked a room with a king-size bed and a sofa bed, but I was given a room with only a king-size bed. So I went back to the front desk... The front desk said that the system of Ctrip and their hotel was different, so they couldn't be sure that I booked a room with a sofa bed. I showed them the confirmation letter again and asked them to find the manager for me. Let us use the current room first. So we went out to play and planned to come back later. At night, there was still no room, and the manager asked me to show the confirmation letter again. Then he said that the sanitation was still being cleaned, and it was expected to be more than an hour before I could get the room, and he would call the current room. As a result, after more than an hour, I was finally given the room I wanted. Hahaha, it was quite a hassle.

**Wonderful Stay – Highly Recommend!** From the moment I arrived, the staff was welcoming and attentive, always ready to assist with a smile. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to everything making it easy to explore the area. The breakfast was excellent, offering a wide variety of fresh and delicious options each morning. What stood out the most was the attention to detail and the genuine care from the staff. It truly felt like a home away from home. I would definitely return and recommend this hotel to anyone looking for a relaxing and enjoyable stay!

The transportation is very convenient. You can walk to the church and Cotton Hill. There is also a city bus opposite. It is also very close to the train station. It takes only 5 minutes to walk. It is a very good experience. The food in the hotel is also good.