Ibis Edinburgh Centre South Bridge – Royal Mile Guest Reviews
4.3/5
Very Good
217 review
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Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(217)
Positive reviews(204)
Reviews with photos/video(59)
Awesome rooms(45)
Delicious breakfast(39)
Easy to get around(18)
Close to train station(17)
Convenient for shopping(12)
Poor air conditioning(10)
Great value for money(10)
Friendly front desk staff(9)
Negative reviews(13)
Guest User
Double Room
Stayed in Sep 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Oct 28, 2024
The overall performance of the hotel is a bit over the average level. The most satisfactory point of it is the location. It is very convenient for the guests to wander about the old castle area. They can go to the sightseeing attraction and to the tourist information centre easily. There are also different kinds of restaurants. So people have wider choices to choose their meals.
Raymond TCY
Double Or Twin Room
Stayed in Jun 2024
Solo travelers
98 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Located along Royal Miles, walking distance to many tourist attractions. Wifi free connections and necessary amenities are provided.
Steven
Double Room
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jul 22, 2024
Centrally located, within walking distance to most of the sight seeing spots in the city.
Christina
Double Room
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jul 2, 2024
Amazing overall. Only thing that can better are: noise level within the corridors of the room floor. The room wall is so thin that you could hear all noises. The water pressure of the shower is pathetically low. I was given a room with a view (view to the roof that is, see photo) 😅.
Anyway the whole location and friendly staff made up for what’s missing.
srchmz
Premium Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 6, 2025
The hotel's location is fantastic, incredibly close to Old Town and historical landmarks.
Everything is within walking distance, so there's no need for public transportation, which is a big plus.
The cleanliness and amenities (like tea, coffee, and filtered water) were sufficient for a comfortable stay.
We appreciated how quickly they addressed our note about cleaning, resolving the issue promptly.
However, there's no on-site parking, which can add extra costs for those traveling by car.
Even with the discount voucher they provide, parking in the area remains expensive, as is typical in city centers.
A big thank you to the friendly and hospitable staff for their excellent service!
Dr Saridan Abu Bakar
Double Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 15, 2024
Check in was a breeze. Room was clean and made everyday during our stay. Breakfast was okay, but overlooking historic buildings. The location was very strategic in the center of the city...
Anonymous User
Double Room
Stayed in Nov 2024
Couples
2 review
3.5/5
Posted on Dec 12, 2024
Location was relatively good - easy to walk to all the major attractions. However with a luggage, we needed to take a longer route from the train station to the hotel because the shortest and easiest route had some stairs. Some amenities were given upon request. The second night, our room’s aircon couldn’t work, and the one of the lights burst, so we had to change rooms. And the next room given to us still had issues. And we had to change another room again - which, aircon and lights were fine now, but bathroom door couldn’t close. Walls are quite thin so you can hear people walking, talking and showering.
Guest User
Double Room
Stayed in Nov 2024
Couples
1 review
3.0/5
Posted on Dec 9, 2024
Location of the hotel was great. Close to old town of Edinburgh. Everything in a walking distance. Hotel room was a then worn out. Shower hose was leaking, toilet floor was soft and starting to break. Small cracks in the furniture and the floor. Toiled door had some moisture damage. AC was working/not working and there was a high moisture in the room. Window (that should not be able to be opened) was open. Layout of the room was from the worst side. 1 chair to sit on and wardrobe as far from the door on the opposite side of the room. No hand towels, just shower towels available. Breakfast was basic. Elevator to the floor was fast that was good.
Khai Rashid
Twin Room
Stayed in Oct 2024
Couples
9 review
3.5/5
Posted on Dec 22, 2024
It was soooo far from the train station (it was a difficult hike up especially with luggage) BUT the hotel was a nice stay. It had everything we need.
Hong Khai
Twin Room
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 25, 2024
Great location to access all the main attractions by walking distance and next to the university and train station.
Rikinn
Twin Room
Stayed in Jul 2024
Family
3 review
3.5/5
Posted on Sep 3, 2024
Good location and close to Waverley station (around 8-9 mins) Bars, Eateries and a Sainsbury is nearby too - Hotel doesnt provide bottled water or toiletries (although on my request i was provided cotton buds and shower cap) The hotel is beginning to age and needs urgent refurbish - we went during summers so needed Air Conditioning at night - with the constant Air con noise - i did not have a good night sleep, had to change my room next day which the staff helped immediately however even in the new room same air con noise issue. If the facilities and rooms are refurbished then would return. Overall decent stay
Kim
Twin Room
Stayed in Jun 2024
Family
7 review
4.5/5
Great
Posted on Jul 28, 2024
Great location, walking distance to most tourist places. Only one pillow each. Helpful staff.
Guest User
Double Room
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
Reception staff friendly and efficient, dealt well with crowded checkin. Bar and restaurant staff were very good too, very helpful.
yuk Kuen
Double Room
Stayed in Jun 2024
Family
5 review
4.2/5
Very Good
Posted on Jul 6, 2024
Good location but need to walk a steep road if from the train station. Very good customer services with fast and polite checkin.