Residence Inn by Marriott Edinburgh Reviews

The hotel reception and gym are in renovation and the breakfast place is very restricted as a result, do not expect that for this kind of price, quite disappointed

The room itself was nice. However during our entire visit the ground floor is under renovation so only a small cramp room for breakfast and you have to carry food back to the room. Also had requested to have the room cleaned multiple days and each time the cleaners somehow missed our room. We even left specific note to the reception to ensure our room didn’t get skipped and yet find room wasn’t cleaned. When we finally got it cleaned (on third attempt), they missed clearing the bins (was full to brim as we stayed for a few days by then and they haven’t cleaned the room since) and missed changing the sheets when we even explicitly requested for it at the reception two days in a row. In the end we didn’t manage to get the sheets changed for our entire week stay… when we asked to leave the feedback to the manager, the reception staff told us to make appointment with their manager on the next day when they visit the hotel. We were already quite upset with the service we received and yet when asked to pass on feedback of our experience to the manager we were told to carve out some time in the middle of the day during our holiday to make an appointment to deliver the message ourselves!?? Not great experience.

We had an amazing stay. The staff was super friendly and helpful, the rooms were great and breakfast was good.

Excellent location, spacious room perfect choice for anyone dropping their child off at university.

Hostel location is nice near university of edinburgh. Breakfast menu is nice although its the same everyday even the options of fruits and crossiant fillings. Its freshly made everyday . Service is nice at ground level is really nice Pro: location, hotel staff , laundry and dry cleaning service on first come self serve basis. Rooms have AC , Table fans, iron kit , mircrowave and fridge. Con: Room service needs improvement. They have given it to 3rd party so have fixed timing and clean rooms faster and can be some times undone partially! I would recommend to stay here for 3-4 days or untill you are not bored of eating same breakfast :) Reception is available 24/7 which is nice. Nearest bus stop at forrest road.

Love the cleanliness and vigilant that the housekeeper knew there are four of us, so they added additional towels. Superb!

Friendly staff, clean rooms, very good location, close to attractions and 15 mins far away from the train station.

Nice clean, great location! Great come with the family during the fringe

Location was good near to royal mile and price street

Each time I came to Edinburgh, I will go to this hotel, real good service and lovely bedroom! The location is really good just next to the University of Edinburgh

Very nice suite with well varieties of facilities. Me and my friend had a good time during our stay.

Very friendly stuff good breakfast Great location With microwave dishwasher Spacious room Sofa is a bit dirty but will for sure stay again

It was a bit far away from the train station. The room was spacious and clean. Staff was friendly and helpful. Laundry was free to use. However, the dishwasher in the room kept showing error and making some water noise the whole night and we couldn’t turn it off.

Great breakfast and free coffee !