Port Hotel

Port Hotel Reviews

Port Hotel

11-12 Royal Parade, Eastbourne, BN22 7AR, United KingdomSee Hotel Details
Port Hotel
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1 night

Guest Reviews

8.6/10
Very Good
69 review
Verified reviews
Location8.7
Amenities8.7
Service8.7
Cleanliness8.5
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All reviews(69)
Positive reviews(43)
Reviews with photos/video(16)
Negative reviews(5)
Guest User
Sea View Room
Stayed in Oct 2024
Family
3 review
10/10
Outstanding
Posted on Nov 22, 2024
The hotel is very beautiful, very clean, the sea scenery is very good, the transportation is also very convenient, and near to the sea. Open your eyes and see the sunrise. The boss is also very warm, there is water and milk in the refrigerator, very satisfied!! I love here and want to stay next time. The lack of lift to move luggage is a little inconvenient, but the spacious rooms and warm decor offset all of this
Response from Property: Thank you for taking to rate your review
Guest User
Studio Apartment
Stayed in Jan 2025
Couple
16 review
9.5/10
Amazing
Posted on Feb 16, 2025
Beautiful as usual:)
Response from Property: Thank you for your review!
Guest User
Sea View Room
Stayed in Feb 2024
Solo traveler
1 review
9.0/10
Great
Posted on Mar 14, 2024
I had an amazing experience! Very nice and friendly people as well. Definitely coming back!
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased you had a great stay and we look forward to welcoming you again soon.
SmirnovSergei
Sea View Room
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 20, 2024
Amazing cozy hotel with a beautiful view and friendly staff
Response from Property: Thank you for taking the time to write a review we are so pleased you enjoyed your stay and look forward to welcoming you again soon
Guest User
Cabin room
Stayed in Jan 2023
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 3, 2023
Very lovely, clean And great design! Room is small but saying that, perfectly formed!
Response from Property: Thank you for your review and for choosing Port Hotel. We are so pleased you enjoyed your stay and we look forward to welcoming you back to Port in the future maybe look at a Sea View room for a little more space or our Studio Apartment for the most spacious sea view in the building. Port Hotel Team
Guest User
Family Room
Stayed in Aug 2024
Family
6 review
2.5/10
Posted on Sep 27, 2024
The room is in the basement, dark and poorly soundproofed. It's a very bad experience to spend hundreds of pounds to stay in the basement. Ctrip misleads people into thinking that the room is like the sea view room in the picture. Bad review
Original TextTranslated by Google
Response from Property: You did not book a sea view room for a sea view you will need to book a Sea View Room these are clearly detailed.
Guest User
Sea View Room
Stayed in Jun 2024
Family
13 review
10/10
Outstanding
Posted on Jul 16, 2024
Sea view room is very nice
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased you had a fantastic stay!
ali123511
Stayed in Apr 2025
Solo traveler
10/10
Outstanding
Posted on May 18, 2025
I stayed here for one night and would recommend this hotel to anyone. The rooms are spacious, spotlessly clean and very comfortable. The bed was one of the most comfortable I’ve slept in at a hotel. I had a sea view room and the views are wonderful. You are almost on the beach! Service was very good and the breakfast was delicious. Thank you for a wonderful stay!
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased you had a good stay! We look forward to welcoming you back
608bevp
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 27, 2025
As we live relatively locally to Eastbourne, we'd walked the seafront and passed Port Hotel frequently. It looks great from the outside and we wondered what it would be like inside. Now we know. We had a Seaview room, and it was lovely. A beautiful view of the sea and pier with a small table and binoculars to enhance the view Tea and coffee were very nice. Shower/bathroom lovely...also with a sea view. The bed was very comfy and we didn't experience too much road noise. Eive (apologies if I've spelt that wrong), was lovely and welcoming, 10/10. A great night's stay.
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased to hear you had such a great time and we hope to welcome you again soon!
Seaside787584
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 8, 2025
A lovely overnight stay in the Town View room. Room was very clean and modern. Very comfy bed! Staff were all attentive and helpful. Breakfast was lovely with lots of choice on the menu. Will definitely be returning next time we are in the area.
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased you had a great time and look forward to welcoming you back soon!
Randello
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 2, 2025
Spent a weekend here as wanted to treat the wife to a trip away. Really well looked after by the staff. As it was off peak and a small hotel they are not always at reception or the bar but they are very good at making arrangements if they are not there. The room was fantastic. Great sea view, really warm, quiet and with blackout curtains. The shower was fine and the room well appointed. We had the chance for a breakfast on the Sunday. It was busy with locals coming in for a treat too but had a fine cooked breakfast. Great stay, thanks
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased you enjoyed your stay and yes with Mothers Day brunch it was very busy but glad you enjoyed the breakfast.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 29, 2025
Honestly the best night sleep I've had in years. The bed, bedding and pillows are luxurious. We stayed in a sea view room and the room decor and views were beautiful. The curtains are so well lined that we weren't woken at 6am by the sun like at home so had a lovely morning sleep. The staff are so welcoming, we stayed previously 3 month ago and the manager remembered my name. The little touches make you feel comfortable from the get go. If you are looking for a place to stay in Eastbourne I would 100% recommend.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 12, 2025
We liked that the hotel was newer (a lot of other options in town appeared dated). Our room was #7 which faced a back (uninspiring) but quiet alley - which was perfect. There are many posts which mention a lot of stairs...there really aren't that many stairs if you can handle 2-3 flights. I was confused and thought the hotel was many stories tall based on the comments. It's only 3 floors. But no elevators. The breakfast each morning was delicious. There aren't many local coffee shops so good to eat at the lodging. In hindsight, a room facing the front would likely be quiet enough...there is not that much traffic. We loved hiking the 7 Sisters...recommendation, get off at bus stop 9 and hike back to stop 8 or stop 7 with the wind AT YOUR BACK. Shower very strong and cleverly hinged door that pivoted easily in a tight space. No bathroom counter space but not part of expectations. 'Closet' hangs from ceiling and not luxury - just functional. There are umbrellas in room to borrow which came in handy.
Ciara H
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 8, 2025
We just had a lovely weekend at the Port Hotel! Gorgeous boutique hotel, super friendly staff, special shout out to David who was super helpful with tips where to go! Room decorated lovely, bed super comfy and great shower. We had lovely Kent wine and local beers overlooking a lovely sea view. Highly recommend
Response from Property: Thank you for taking the time to review your stay we are so pleased you had a great stay
Harvey P
Stayed in Sep 2024
Business traveler
10/10
Outstanding
Posted on Oct 22, 2024
absolutely nothing everything was perfect from start to finish, beautiful food at reasonable price, rooms were spotless and very comfy beds. staff were polite and very accommodating. highly recommended, most definitely will be returning, thanks again to everyone at port hotel
Response from Property: Thank you for taking the time to review your stay at Port Hotel we are so pleased you had a great stay and we look forward to welcoming you back soon!