Grand Zuri Dumai

Grand Zuri Dumai Reviews

Grand Zuri Dumai

Jl. Jend. Sudirman No.88, Bintan, Kec, Dumai, Riau, 28812, IndonesiaView Hotel Details
Grand Zuri Dumai
Grand Zuri DumaiGrand Zuri DumaiGrand Zuri Dumai
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Grand Zuri Dumai Guest Reviews

4.5/5
Great
190 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(190)
Positive reviews(188)
Reviews with photos/video(63)
Clean and tidy(17)
Awesome stay(16)
Friendly staff(15)
Great location(10)
Awesome rooms(6)
Delicious breakfast(6)
Negative reviews(2)
Imad@Aljandali
Superior Twin Room
Stayed in Dec 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 24, 2025
The staff are friendly and helpful rooms are simple and nice
Response from Property: Dear Imad@Al, Warmest Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Regards Dimas Wira Kresna General Manager
Erick Huang
Superior Twin Room
Stayed in Nov 2024
Business travelers
58 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Hotel is clean. Location is good. Staff friendly Will come again
Response from Property: Dear Erick Huang, Warm Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Greetings Dimas Wira Kresna General Manager Dear Erick Huang, Warm Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Greetings Dimas Wira Kresna General Manager
H.Joe
Superior Twin Room
Stayed in Jan 2025
Business travelers
20 review
4.2/5
Very Good
Posted on Mar 3, 2025
Good place to stay as traveller during business trip with lovely breakfast
Response from Property: Dear Mr. Joe, Warmest Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. Thank you Warmest Regards Dimas Wira Kresna General Manager
JP33
Executive Deluxe Room
Stayed in Apr 2024
Business travelers
50 review
4.0/5
Very Good
Posted on May 30, 2024
This is always my choice when I come to dumai. Location is at central of town. Hotel is old but clean. Breakfast is so so. The hotel is beside the main road expected noisy from traffic.
Response from Property: Dear JP33 Warmest Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. We always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the next opportunity. Thank you Warm Regards Dimas Wira Kresna General Manager
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
8 review
3.0/5
Posted on Jan 17, 2025
The hotel is quite run down. But overall was ok not too bad.
Response from Property: Dear Guest User, Warm Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Greetings Dimas Wira Kresna General Manager
Michelle Ng Love Travelling
Superior Twin Room
Stayed in Aug 2024
Business travelers
67 review
3.0/5
Posted on Oct 1, 2024
everything was in good condition, we so far happy with our stay there...
Response from Property: Michelle Ng Love Dear Warm Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. We always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Regards Dimas Wira Kresna General Manager
Chen Yi Liang
Superior Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Really nice stay, clean room, friendly staff.
Response from Property: Chen Yi Liang Yang terhormat,Salam Hangat dari Grand Zuri Dumai!Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami.Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya.TerimakasihSalam HangatDimas Wira KresnaGeneral Manager Yang terhormat,Salam Hangat dari Grand Zuri Dumai!Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami.Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya.TerimakasihSalam HangatDimas Wira KresnaGeneral Manager
Guest User
Superior Twin Room
Stayed in Apr 2024
Couples
14 review
4.0/5
Very Good
Posted on May 8, 2024
Nice place, but you can’t use the swimming pool because they work on it until end of may i remember. Breakfast really good, with kind staff. After everything is really expensive, food, drink, you have to pay if you check in early and you have to pay if you want to go to the ferry (50.000 with the hotel, 15.000 in the street). So I would advice to go to Patra Dumai Hotel, free early check in, free driver if you want to move, and food is cheaper. It was a better experience
Response from Property: Dear Guest User Warm Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. We always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the next opportunity. Thank you Warm Greetings Dimas Wira Kresna General Manager
Guest User
Superior Twin Room
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Nyaman banget .
Response from Property: Guest User Yang terhormat, Salam Hangat dari Grand Zuri Dumai! Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya. Terimakasih Salam Hangat Dimas Wira Kresna General Manager
kim how
Deluxe Double Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 22, 2024
Good clean and accommodating and delicious breakfast.
Response from Property: kim how Dear Warmest Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. we always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the next opportunity. Thank you Warmest Greetings Dimas Wira Kresna General Manager
ExploreNexus
Superior Twin Room
Stayed in May 2024
Business travelers
90 review
4.0/5
Very Good
Posted on Jul 1, 2024
Nice place. Room is clean and well maintained.
Response from Property: Dear Guest User,Warmest Greetings from Grand Zuri Hotel Dumai.Thank you for reviewing the Grand Zuri Dumai Hotel.We are very happy to know that the service we provide is good, the facilities are complete and the location is very strategic in the middle of the city, close to the government center and also shopping centers. Waiting for the next arrivalThank YouGreetings,Dimas Wira KresnaGeneral Manager
muchtar
Superior Twin Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Bersih nyaman banget, according dingin banget pelayanan mantap
Response from Property: muchtar Yang terhormatSalam Hangat dari Grand Zuri Dumai!Terimakasih atas ulasan Anda mengenai Grand Zuri Dumai. kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya.Terimakasih Salam HangatDimas Wira KresnaGeneral Manager
Toto
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
9 review
4.2/5
Very Good
Posted on May 7, 2024
good location before crossing to Malaka
Response from Property: Toto Yang terhormatSalam Hangat dari Grand Zuri Dumai!Terimakasih atas ulasan Anda mengenai Grand Zuri Dumai. kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya.Terimakasih Salam HangatDimas Wira KresnaGeneral Manager
RAH7181
Superior Twin Room
Stayed in Jun 2024
Couples
21 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Very strategic place to stay
Response from Property: RAH7181 Yang terhormat Salam Hangat dari Grand Zuri Dumai! Terimakasih atas ulasan Anda mengenai Grand Zuri Dumai. kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya. Terimakasih Salam Hangat Dimas Wira Kresna General Manager
Kim Lun Kuan
Deluxe Twin Room
Stayed in Jul 2023
Business travelers
92 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Good location for travelling. Staff very polite. Hotel very clean