Cluster W, Al Sarayat Street, Jumeirah Lakes Towers, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Oaks Liwa Heights Suites Guest Reviews
4.3/5
Very Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(53)
Positive reviews(43)
Reviews with photos/video(2)
Negative reviews(4)
Sinuozaitianya
Premier One-Bedroom Suite
Stayed in Jan 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 9, 2023
very clean and suitable as office, long time to stay.
the refrigerator and washing machine good,very nice.
Response from Property: Dear Sinuozaitianya, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with ur entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta
Guest User
Premier One-Bedroom Suite
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Staff are all friendly and helpful!
Response from Property: Dear Valued Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartments. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with our entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta
Guest User
Premier One-Bedroom Suite
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The location is good, very close to Palm Island, and the key is that there is an artificial lake downstairs, which is suitable for running. High cost performance, book in advance, the price is right, the room is large, suitable for business negotiations.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartments. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with our entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta
Guest User
Premier One-Bedroom Suite
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The environment is really good, very large, a little big for one person, but still very good
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartments. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with our entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta
Guest User
Deluxe One-Bedroom Suite with Lake View
Stayed in Dec 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very good very good
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartments. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with our entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta
Guest User
Stayed in Feb 2025
Business travelers
5.0/5
Outstanding
Posted on Mar 4, 2025
Very Good hotel apartment, nice view and accommodation very neat and quit advise this hotel for other to book on it.
Guest User
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 8, 2025
For almost three years (2022-25), Oaks Liwa Heights was a home for me and my family in Dubai. In fact, it was the very first home for one of my children. The staff at Oaks Liwa Heights consistently went above and beyond to make our stay comfortable. They were always helpful, attentive, trustworthy and incredibly flexible, ensuring that our needs were met with professionalism and a personal touch. Key features which made our stay most comfortable: - great team; - good location; - spacious rooms. We are deeply grateful for the time we spent here and would highly recommend Oaks Liwa Heights to anyone looking for a place that offers not only excellent service but also a true sense of home.
Guest User
Stayed in Dec 2024
Business travelers
3.0/5
Posted on Jan 31, 2025
The room looks outdated though kept clean. Lenins need to be upgraded. Drinking water can be upgarded to bottled water instead of plastic bottled water.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 31, 2025
Starting from Arrival , we were welcomed with a nice gesture and also there was a bell man who smiled and welcomed us. I forgot his name but he assisted with the luggage. He was very helpful. Reception boy named Sriram I guess, helped with detailed information of the hotel. Entering the room, we felt more standard and luxurious suite. Upon requesting every assistance, Houskeeping service was on exact time which made us feel very valued. Loved it. Breakfast was on the top. Nabeel who assisted to serve us was a great and humble staff. Thankyou nabeel . Everything was perfect. Also upon checkout, Laxman approached us for the warm farewell and discussed about the breakfast as we faced little Misunderstanding. From that we can know that customer priority is on high level. Thankyou Laxman. Thankyou oaks liwa height team. Wonderful stay
Guest User
Stayed in Dec 2024
Other
2.0/5
Posted on Jan 2, 2025
This hotel is not in a tourist area. There are lots of locals in the immediate vicinity and service workers . The cleaners were all male . They rang the bell daily even when the do not disturb sign was outside the door. Often several men would turn up which felt slightly uncomfortable as a sole female traveller. I regret not staying with my relatives who were at a different hotel at the Marina . Uber journeys always charge extra on top of the maximum amount which was irritating and it is a 10 minute journey to Marina Mall. The room overlooked a car park and a highway - not much to see. The apartment needed upgrading and on closer inspection wasn’t clean. There was a damp problem under the sink with an unpleasant odour. The few female staff at reception weren’t friendly although the male receptionists were more attentive. All in all a very male dominated hotel and you don’t see many women walking around the local area.
sohanmiyawala
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 12, 2024
Need some special attention and benefits for long term stay guests. Undersigned is living in this hotel for more than 3 years, and at least one more year will continue. Special attention, special service is required for such loyal guests
Response from Property: Dear Mr. Sohankumar, Greetings from Oaks Liwa Heights Hotel Suites. Thank you for sharing feedback on your recent stay. We deeply appreciate your trust and commitment and are delighted to have you as part of our extended family. Rest assured, we take your feedback seriously, and our team will ensure that your stay remains comfortable and fulfilling. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best Regards, Siva Ram Putta Cluster General Manager
Ishitatrehan8497
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 29, 2024
Thanks team for making our stay so memorable, we had a great week staying here . We wish to visit again soon !
Response from Property: Dear Ishita, Greetings from Oaks Liwa Heights Hotel Suites. Thank you for sharing feedback on your recent stay. We are delighted to hear you enjoyed your visit. Your positive review greatly motivates our team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best Regards, Siva Ram Putta Cluster General Manager
uchandrasegaran
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 13, 2024
Rooms were amazing, spacious, staff were super friendly and helpful. Facilities were great. Overall I’m very impressed and satisfied. Certainly I will come back again
Response from Property: Dear Uchandrasegaran, Greetings from Oaks Liwa Heights. Thank you for sharing feedback on your recent stay. We are delighted to hear you enjoyed your visit. Your positive review greatly motivates our team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best Regards, Siva Ram Putta Cluster General Manager
abandokht
Stayed in Oct 2024
Couples
3.0/5
Posted on Nov 5, 2024
The property is quite spacious and the location is convenient. However, it requires attention in terms of maintenance and deep cleaning. There are noticeable stains on the curtains, bed, and walls, and the overall hygiene could be improved. Additionally, the shower has mold that needs to be addressed.
Response from Property: Dear Mr. Abandokht, Greetings from Oaks Liwa Heights. Thank you for sharing feedback on your recent stay. Please accept my sincerest apologies for any disappointment you experienced during your recent stay. Rest assured that we have thoroughly investigated your feedback regarding the outdated pillow and the presence of bugs in your room, and we are actively taking steps to uphold our high standards. We take your review very seriously and will use it as a valuable tool to improve our service. We appreciate your feedback, and we hope to have the opportunity to serve you better in the future. Best Regards, Siva Ram Putta Cluster General Manager
francissg899
Stayed in Sep 2024
Business travelers
1.0/5
Posted on Oct 30, 2024
The pillow having a smell , they forgot about my breakfast meal. Bugs flying in the room . Overall very bad for the price I’m paying
Response from Property: Dear Mr. Francis Chiang, Greetings from Oaks Liwa Heights. Thank you for sharing feedback on your recent stay. Please accept my sincerest apologies for any disappointment you experienced during your recent stay. Rest assured that we have thoroughly investigated your feedback regarding the outdated pillow and the presence of bugs in your room, and we are actively taking steps to uphold our high standards. We take your review very seriously and will use it as a valuable tool to improve our service. We appreciate your feedback, and we hope to have the opportunity to serve you better in the future. Best Regards, Siva Ram Putta Cluster General Manager