Hotel Indigo Dubai Downtown

Hotel Indigo Dubai Downtown Reviews

Hotel Indigo Dubai Downtown

Marasi Dr - Business Bay, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai DowntownHotel Indigo Dubai DowntownHotel Indigo Dubai Downtown
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Hotel Indigo Dubai Downtown Guest Reviews

4.6/5
Great
351 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(351)
Positive reviews(344)
Reviews with photos/video(116)
Delicious breakfast(89)
Well designed(27)
Convenient for shopping(24)
Perfect for business trips(19)
Great swimming pool(14)
Friendly front desk staff(14)
Located downtown(13)
Tasty coffee(8)
Negative reviews(7)
Anonymous User
Standard King Room With Dubai City View
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
We had a great stay! Room was beautiful and clean! Had a beautiful view. Service was amazing! Would definitely come back!
Response from Property: Hi! Yay! 🎉 We're over the moon to hear you had such a great stay with us! Beautiful rooms, amazing service, and stunning views—sounds like the perfect combo. Can't wait to have you back for another unforgettable visit! #Stay CuriousJurate TomsonaiteLearning & Quality Manager
Diana
Premium King Room With Creek View
Stayed in Sep 2024
Couples
16 review
4.5/5
Great
Posted on Nov 8, 2024
The best and favorite hotel! We stayed there 3 times already and everything is also perfect! Responsive and pleasant staff, excellent varied breakfast, walking distance to Dubai Mall! We had an unpleasant situation with cleaning, when they did not notice valuable things in the bed and raked it into the change of bed linen 😔 But they quickly found everything and returned it! Favorite hotel, which you want to return to again and again!
Response from Property: Hi Diana,Thank you for your continued loyalty and for choosing us as your favorite hotel—it’s truly an honor! We’re delighted to hear that each of your stays has been perfect. It’s wonderful guests like you who make our work so rewarding, and we look forward to welcoming you back time and again! #Stay CuriousJurate TomsonaiteLearning & Quality Manager
Tobias
Standard King Room With Dubai City View
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Super Location for exploring the city of DUBAI and nearby attractions.  The breakfast was super delicious, you get everything you want!  The Gym is perfect for keep the shape on holiday-workouts. Mostly technogym-equipment!  5 of 5!
Response from Property: Hi Tobias, It sounds like you had a fantastic stay! Thanks for sharing your experience—it's a great recommendation for anyone looking to explore Dubai while enjoying top-notch amenities!#Stay CuriousJurate TomsonaiteLearning & Quality Manager
Minnielauuu
Standard King Room With Dubai City View
Stayed in Oct 2024
Solo travelers
1 review
3.5/5
Posted on Nov 19, 2024
Hotel is great but service is just so so not IHG Indigo standard
Response from Property: Hi Minnie,Thank you for sharing your feedback. While we're glad you found the hotel great, we’re sorry to hear that the service didn’t fully meet your expectations or the high standards you associate with our brand. Your comments are valuable to us, and we will share them with our team to ensure improvements are made.We hope you'll give us another opportunity to provide you with the exceptional service you deserve. Looking forward to welcoming you back soon! #Stay CuriousJurate TomsonaiteLearning & Quality Manager
Guest User
Standard King Room With Dubai City View
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Good and food delicious
Response from Property: Thank you for your awesome feedback! We look forward to hosting you again soon for another great stay!#Stay CuriousJurate TomsonaiteLearning & Quality Manager
BBYM
Standard Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Location was great, front desk staff was great. New and clean, good choices for breakfast
Response from Property: Hi BBYM, Thank you for your amazing feedback! We hope to welcome you again in the future! #StayConnected Jurate & Team
sabina mehvish
Standard Room
Stayed in Jul 2024
Couples
14 review
5.0/5
Outstanding
Posted on Aug 14, 2024
One of the best hotels in Dubai downtown the food and coffee top service. The staff were amazing.
Response from Property: Hi sABINA, Thank you for your fantastic review! We're thrilled to hear that you enjoyed the food, coffee, and top-notch service during your stay. It's wonderful to know that our staff made such a positive impression. We hope to welcome you back for another great experience! #Stay ConnectedJurateLearning & Quality Manager
Raj112
Standard King Room With Dubai City View
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 27, 2024
This is the best hotel star ever! Would definitely recommene!
Response from Property: Hi Raj, Thank you for your awesome feedback! We look forward to hosting you again soon for another great stay!#Stay CuriousJurateLearning & Quality Manager
Robert
Standard Room
Stayed in Jun 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Lovely hotel! Checking in was great, they even gave me a late checkout of 6pm when leaving. Room service in the expensive side, so I didn’t use. Breakfast was lovely. Maybe breakfast was a little understaffed as they struggled to bring coffee to my table on the last day, but I think this was due to it being peak time. Rooms were really nice, clean, modern and the bed was awesome! Would love to stay in these hotels again. This has to be one of my favourite hotels I’ve stayed at in the price range.
Response from Property: Hi Robert, Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at Hotel Indigo Dubai Downtown. It's great to know that check-in was smooth and that you appreciated the late checkout option. We're glad you found the rooms to be clean and comfortable.We're delighted to be one of your favorite hotels within this price range and look forward to welcoming you back in the future! #Stay CuriousJurateLearning & Quality Manager
Guest User
2 Twin Standard Downtown View
Stayed in Jun 2024
Family
29 review
5.0/5
Outstanding
Posted on Jul 17, 2024
I am writing to express my sincere gratitude for the exceptional service provided by Ms. Han at the front desk during our recent stay at your hotel. Her assistance and warm hospitality made our stay incredibly convenient and enjoyable. Throughout our stay, Ms. Han’s ability to provide services in Chinese was invaluable to us. She went above and beyond by helping us locate a lost swim cap and consistently offering friendly greetings and assistance with transportation arrangements. Ms. Han’s dedication to her work and her genuine care for guests greatly enhanced our experience. Her professionalism and kindness left a lasting impression on us. We are deeply grateful for her support and wish to commend her for her outstanding service. Thank you to Ms. Han and the entire Indigo Hotel team for making our stay memorable.
Response from Property: Hi, Thank you for taking the time to share your heartfelt gratitude. We're delighted to hear about the exceptional service provided by Han at the front desk. Thank you for choosing Hotel Indigo and we look forward to welcoming you back for another memorable stay.#Stay CuriousJurateLearning & Quality Manager
Kaka T
Standard Room
Stayed in Feb 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 6, 2024
A modern hotel. Guest room is spacious. Service is great. Staff at Front Desk are friendly and helpful. Gabga at Front Desk was able to find me a room to allow me to check-in early. Buffet breakfast has a good variety of everything. There's even breakfast eggs and beverage menus that you can order. Location wise, it's very close to Dubai Mall (about eight minutes ride), within 15 mins ride from DXB.
Response from Property: Hello Guest,Thank you for your feedback! We're glad you enjoyed your stay, found the rooms spacious, and appreciated our service and breakfast options. We hope to welcome you back soon!#Stay Curious,Christine & Team
大少大少奶
2 Twin Standard Downtown View
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 24, 2024
excellent, no hesitate to book again. breakfast is the best, good place good food, good service. each coffee we're made individually, not from a machine. staffs are very helpful and friendly. rooms are morden and stylish. sparkling clean room.
Response from Property: Hi! Thank you so much for your fantastic review! We’re delighted to hear that you had such an excellent stay and that you wouldn’t hesitate to book with us again—that’s the best compliment we could receive!We’re so glad you enjoyed the breakfast, especially the individually made coffees, and that our team’s helpful and friendly service made a difference in your experience. It’s great to know that you loved our modern, stylish, and sparkling clean rooms as well.We look forward to welcoming you back for another wonderful stay soon!#Stay ConnectedJurateLearning & Quality Manager
bo
2 Twin Standard Downtown View
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very good
Response from Property: Hi Bo! Thank you!#Stay ConnectedJurateLearning & Quality Manager
S
Standard King Room With Dubai City View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Very clean , good location , perfect breakfast and excellent staff !! I recommend it 100%.
Response from Property: Hi S, Thank you for sharing your amazing feedback with us! And thank you for your recommendation. We hope to host you again soon. #Stay CuriousJurateLearning & Quality Manager
Magnolia J
2 Twin Standard Downtown View
Stayed in Nov 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Dec 12, 2024
Service was great. Room was clean and nice.
Response from Property: Hi Magnolia,Short and sweet—thank you for your kind words! 😊 We’re thrilled you enjoyed our great service and spotless, cozy room. Looking forward to welcoming you back for another wonderful stay! #Stay CuriousJurate TomsonaiteLearning & Quality Manager