Road - Baniyas Rd, Port Saeed, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Pullman Dubai Creek City Centre Guest Reviews
9.3/10
Great
131 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities8.9
Service9.3
Cleanliness9.4
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All reviews(131)
Positive reviews(127)
Reviews with photos/video(40)
Awesome stay(26)
Clean and tidy(19)
Friendly staff(19)
Easy to get around(14)
Near shopping area(13)
Convenient for shopping(12)
Delicious breakfast(11)
Awesome rooms(8)
Negative reviews(4)
Karam Alhaj
Executive King Room
Stayed in Dec 2024
Couples
9 review
10.0/10
Outstanding
Posted on Jan 28, 2025
Our stay was excellent, the location is good, there’s metro station that’s near by walking. The breakfast & Executive Lounge were all excellent 💯
Response from Property: Dear Mr. Karam,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay with us and that our location, proximity to the metro station, and breakfast, as well as the Executive Lounge, exceeded your expectations.We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay in the future!Kind Regards,Asheni WelivitiyaGuest Experience Team
Anonymous User
Superior Room, Twin Bed
Stayed in Feb 2025
Couples
3 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Good place, good food, good people.
Response from Property: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and enjoyed the food, the location, and our team.Your satisfaction is incredibly important to us, and we’re grateful for the opportunity to have hosted you. We can’t wait to welcome you back for another memorable stay!Best regards,Asheni WelivitiyaGuest Experience Team
DAVID-FAMILY
Executive King Room
Stayed in Dec 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The view is great, it's clean, and the staff is friendly.
Response from Property: Dear Mr. David,Thank you for sharing your positive feedback and the beautiful pictures of your stay at Pullman Dubai Creek City Centre! We are thrilled to hear that you enjoyed the stunning view, the cleanliness of our hotel, and the warm hospitality of our team.Your kind words inspire us to continue delivering exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back for another fantastic stay soon!Warm regards,Asheni WelivitiyaGuest Experience Team
Memory Hall
Superior Room, King Size Bed
Stayed in Aug 2024
Other
136 review
10.0/10
Outstanding
Posted on Nov 30, 2024
They happily store luggage...so nice because they are a 5 minute metro ride from DXB ✈️
Trustworthy and highly recommended
Response from Property: Dear Valued Guest,Thank you so much for your thoughtful feedback and for choosing Pullman Dubai Creek City Centre Hotel. It brings us immense joy to know that you found our services convenient and trustworthy. We take great pride in ensuring a seamless and stress-free experience for all our guests, and we’re thrilled that our luggage storage facilities and prime location added to the ease of your journey.Being just a quick 5-minute metro ride from Dubai International Airport makes us a preferred choice for many travelers, and we’re glad this convenience contributed positively to your stay. Your trust and heartfelt recommendation inspire us to continue delivering exceptional service to all our guests.We look forward to welcoming you back on your next visit to Dubai. Whether for business or leisure, our team is always here to make your stay as comfortable and enjoyable as possible. Wishing you safe and pleasant travels ahead!Kind RegardsAsheni WelivitiyaGuest Experience Team
Link Sun
Superior Room, Twin Bed
Stayed in Jan 2025
Business travelers
45 review
10.0/10
Outstanding
Posted on Feb 24, 2025
it's not the right time for us, because of the gulfood, almost triple the cost
good room but it is not worth of the breakfast.
Response from Property: Dear Mr. Sun,Thank you for sharing your feedback. We truly understand your concern regarding the timing of your stay during Gulfood, as rates can fluctuate during peak events. We apologize if the breakfast did not meet your expectations, and we appreciate you bringing this to our attention.We always strive to offer excellent value for our guests, and we will take your feedback into account as we continually work to improve our offerings. We hope to have the opportunity to welcome you back at a time that suits you better, and provide you with a more enjoyable experience.Kind Regards,Asheni WelivitiyaGuest Experience Team
Guest User
Executive King Room
Stayed in Nov 2024
Family
23 review
10.0/10
Outstanding
Posted on Jan 27, 2025
The staff was very cooperative and friendly .. They make my day and if I have visit again I will definitely stay in this hotel again
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to hear that our team made your day and left such a positive impression during your stay. Your kind words mean the world to us, and we are thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another memorable experience at Pullman Dubai Creek City Centre!Warm regards,Asheni WelivitiyaGuest Experience Team
Kang 555
Superior Room, Twin Bed
Stayed in Nov 2024
Business travelers
75 review
5.0/10
Posted on Dec 27, 2024
Loud music in elevators. Small bathrooms. Weird beds. Small rooms. Long queues in breakfast. Most uncomfortable pillows ever seen. Only good things were helping waiters and polite rooms service.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We're sorry to hear that certain aspects of your stay did not meet your expectations. Please accept our sincere apologies for of the music in the in the elevators, the size of the bathrooms, and the issues with the beds and pillows did not meet your expectations. We will certainly take your comments into consideration as we work to improve the comfort and overall guest experience.On a positive note, we’re happy to know that you found our team helpful and that you appreciated the polite room service. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Asheni WelivitiyaGuest Experience Team
Sayed Jawad
Superior Room, King Size Bed
Stayed in Nov 2024
Couples
46 review
9.5/10
Amazing
Posted on Dec 24, 2024
Very good hotel, very good breakfast, very good location, always first choice unless the price high sometimes.
Response from Property: Dear Valued Guest,Thank you for your positive review! We are thrilled to hear that you enjoy our hotel, the breakfast, and our convenient location. It’s always an honor to be your first choice!We understand that pricing can sometimes be a consideration, and we truly appreciate your continued support. We look forward to welcoming you back for another great stay!Warm regards,Asheni WelivitiyaGuest Experience Team
Djawad Houssen
Executive King Room
Stayed in Jul 2024
Couples
16 review
10.0/10
Outstanding
Posted on Sep 7, 2024
Amazing location near carefour
Response from Property: Dear Valued Guest,Thank you so much for your kind review following your stay at the Pullman Dubai Creek City Centre. Your support means everything to us; it is the best reward we can get. The whole team is really committed to making sure all of our guests leave with their heads full of wonderful memories of their time in our vibrant hotel. We are so glad that you enjoyed our location and that your time in Dubai was great and fun.We look forward to welcoming you again in the near future.Kind Regards,Asheni WelivitiyaGuest Experience
Guest User
Superior Room, King Size Bed
Stayed in Mar 2024
Business travelers
14 review
8.5/10
Very Good
Posted on Apr 19, 2024
Hotel service could be improved. The reception at the hotel front desk is not very helpful in assisting us to get a taxi
Response from Property: Dear Valued Guest,Thank you for taking time to share your experience regarding your recent visit to Pullman Dubai Creel City Centre Hotel. At Pullman Dubai Creek City Centre Hotel, we strive to provide exceptional service to all our guests, and we regret that we fell short of your expectations in this instance.We want to assure you that we take your feedback seriously and will address this matter with our team to ensure that our guests receive the assistance they need promptly and efficiently. Additionally, we always have hotel cars available to provide transportation services to our guests, and we regret any miscommunication that may have occurred regarding this serviceYour satisfaction is important to us, and we appreciate your feedback as it helps us to improve our services and enhance the experience of our guests. We hope to have the opportunity to welcome you back to Pullman Dubai Creek City Centre Hotel and provide you with a more seamless experience.Kind Regards,Asheni WelivitiyaGuest Experience
Guest User
Executive King Room
Stayed in Nov 2024
Solo travelers
10 review
8.5/10
Very Good
Posted on Dec 11, 2024
Great location and very professional people
That hotel is a place to be
Response from Property: Dear Valued Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed our great location and experienced the professionalism of our team at Pullman Dubai Creek City Centre Hotel.We strive to create a welcoming and comfortable environment, and we’re so glad that it made your stay memorable. We look forward to hosting you again in the future!Warm regards,Asheni WelivitiyaGuest Experience Team
Anonymous13
Family Room, King Size Bed
Stayed in Jun 2024
Family
46 review
7.0/10
Posted on Aug 4, 2024
Great city center connected to the mall. Friendly staff but clean rooms. Train station and bus stop are far but taxi is easy and airport is nearby.
Response from Property: Dear Valued Guest,Thank you for your insightful feedback regarding your stay at Pullman Dubai Creek City Centre. We’re delighted to hear that you enjoyed our prime location, conveniently connected to the mall, and appreciated the friendliness of our staff.We also take pride in maintaining clean and comfortable rooms for our guests. While we acknowledge that the train station and bus stop may require a bit of travel, we are glad to know that our proximity to taxis and the airport made your journey easier.We look forward to welcoming you back on your next visit!Warm regards,Asheni WeliviityaGuest Experience Team
Rashid_79
Superior Room, King Size Bed
Stayed in Jun 2024
Solo travelers
15 review
8.0/10
Very Good
Posted on Jul 15, 2024
Nice.
Need improving in Check in, and Check out .
Take long time , and Slowly process for Checking in/out .
Thx
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your insights regarding the check-in and check-out processes at Pullman Dubai Creek City Centre.I apologize for any inconvenience you experienced during these procedures. Your comments are valuable to us as we continually strive to improve our services and streamline our operations. Rest assured, I have shared your feedback with our team to address any delays and ensure a smoother experience for all our guests in the future.We value your patronage and hope to welcome you back to Pullman Dubai Creek City Centre for an enhanced stay that exceeds your expectations.Warm regards,Asheni WelivitiyaGuest Experience Pullman Dubai Creek City Centre
Nur Hazlin
Superior Room, King Size Bed
Stayed in Jun 2024
Couples
14 review
8.0/10
Very Good
Posted on Jul 8, 2024
Overall nice stay and recep was kind enough to do early check in. Hotel is attaxhed to big mall. No issue with our stay. Breakfast is moderate
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us at Pullman Dubai Creek City Centre and for taking the time to share your feedback.We are delighted to hear that you had an overall pleasant stay and that our reception team could accommodate your early check-in request. It's wonderful to know that you found the convenience of being attached to the mall beneficial during your visit.Your comments regarding the breakfast are duly noted, and we appreciate your feedback as we continuously strive to enhance our offerings.We look forward to welcoming you back for another enjoyable stay at Pullman Dubai Creek City Centre. Should you have any special requests or preferences for your next visit, please feel free to reach out to us directly.Warm regards,Asheni WelivitiyaGuest Experience Pullman Dubai Creek City Centre
Guest User
Executive King Room
Stayed in Jun 2024
Solo travelers
8 review
10.0/10
Outstanding
Posted on Jul 20, 2024
Fantastic Location, Good Breakfast, and Loved that I had access to the Exec Lounge!
Response from Property: Dear Valued Guest,Thank you for your glowing review! We're thrilled to hear you enjoyed our fantastic location, delicious breakfast offerings, and the exclusive access to our Executive Lounge. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay at Pullman Dubai Creek City Centre!kind regards,Asheni WelivitiyaGuest Experience