To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4725)
Positive reviews(4626)
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Friendly front desk staff(357)
Convenient for shopping(246)
Delicious breakfast(188)
Located downtown(122)
Great swimming pool(105)
Loved the night views(70)
Luxurious(34)
Negative reviews(99)
Thomas
King Bed Hilton Deluxe
Stayed in Dec 2024
Travel with friends
53 review
4.2/5
Very Good
Posted on Jan 1, 2025
Centrally located. Connected to shopping malls. Many restaurants n shops for meals n fun. Visiting spots nearby within a few min by taxi. The top floor can see the whole city because the hotel is the tallest building within the city. Nice experience.
6/15
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
WongConnie
2 Double Beds Hilton Deluxe
Stayed in Dec 2024
Travel with friends
7 review
3.7/5
Posted on Feb 2, 2025
The breakfast management needs improvement. No one managed the table utilization so even guests left without flipping the table card to show it's vacant, the waiters were just hang around doing nothing. For 2 days I stayed here, my table was occupied by others when I went to pick up food on Day 1 and then on Day 2, I couldn’t find a table because no one managed the actually vacant ones. This is a bit disappointing.
Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到由於早餐的管理問題,導致此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Guest User
2 Double Beds Hilton Deluxe
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 3, 2025
This hotel is one of the best hotels I ever stayed at. The swimming pool was massive and the hotel buffet was incredible. The hotel even gave us two bags of gifts! We would love to thank Jessie from the check-in reception for her amazing service for us and has helped us a lot!!! Thanks a lot! The room was massive and the bathtub was lovely! We are looking forward to staying here again!
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Guest User
King Bed Hilton Deluxe
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Thank you for the warm welcome by Summer. She has prepared all the stuff we need and room before arriving to hotel.
Summer and Donnie made the check in process seamless and efficient. The room is immaculate and offered stunning city view. I particularly appreciated Jessie who came to comfort my son when he lost his balloon.
Throughout our stay, your team went above and beyond to ensure our comfort. We look forward to returning to Hitlon LIHE in the near future!
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Guest User
King Bed Hilton Deluxe
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Donnie was good to help us to bringed luggages he was so good and nice thank you for his help he was so helpful
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Anonymous User
King Bed Hilton Deluxe
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
It was good stay in the hotel. THE place is good, the staffs are good as WELL. I like the staff Donnie who helped me to bringed the luggages, he was vely helpful thank you so much for his help .
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
玩樂的心
King Bed Hilton Deluxe
Stayed in Jan 2025
Couples
23 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The best place to go in china . Free parking with perfect hospitality.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
yuantailang
King Bed Hilton Deluxe
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Con Donnie and healer were so good. They help us to bringer luggies and took a taxi. That were so kind think you so much
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
ROCCHI
2 Double Beds Hilton Deluxe
Stayed in Nov 2024
Travel with friends
49 review
4.7/5
Amazing
Posted on Dec 30, 2024
A bit old but still a Hilton. Great breakfast. Quiet, clean. Best location in Zhongshan.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
特莱沃勒儿·港
2 Double Beds Executive Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The 65 square meter sized Executive room ( double beds or one king bed ) is of good value (1100+ hkd / night) and worth booking. Higher floor room with the view of Zhong Shan city.
The room comes with a separate morning buffet on the 51/F, which is more delicate and much less crowded ( imagine only a few tables occupied) than the 3/F one, with nice city view while having breakfast, too. The 51/F 6:30pm-8:30pm executive lounge happy hour is also attached with a simpler buffet and drinks. Very happy with this exclusive access to have more privacy and avoid the crowd.
The location is convenient and we had Hunan spicy food, fish pot etc etc in the mall nearby. I like the Xiang La La (Hunan cuisine.) stir fried spicy beef with unlimited fragrant rice the most!
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Anonymous User
King Bed Hilton Deluxe
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Good hotel good place and good staff of Donnie. He helped us to bought a ticket back to HK. It was very good help. We will come back soon. thank you.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Tripaddict
Super Deluxe Queen Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 11, 2024
It is an excellent experience because we are upgraded to executive room and the room is very spacious. The hotel location is at city center where you can find plenty of food stalls and malls nearby.
6/9
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Olivia Pk
2 Double Beds Hilton Deluxe
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The executive room we stayed in was huge. It was also my first time staying at a hotel with a tennis court (paid hourly, but racket and balls rental is free). Appreciate the huge gym and indoor pool.
What really stood out for me was the quality and huge selection of food at the buffet (crawfish was really good) and the executive lounge that also offers amazing high rise view. Will be back for sure.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Chi Ming
King Bed Hilton Deluxe
Stayed in Jul 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 31, 2024
Excellent services, friendly staff, very nice restaurants. Connected to a large local shopping mall with more local restaurants and shops.
Response from Property: Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards! Hotel Management
Guest User
King Bed Hilton Deluxe
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 6, 2025
Very enjoyable stay. Service was very helpful especially a front counter receptionist by the name Summer. She was extremely helpful and pleasant.
Response from Property: 中山是國家歷史文化名城,是一座有温度、有魅力、有活力的現代城市。感謝您選擇入住中山利和希爾頓酒店,並給予滿意評價。同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!