Canopy by Hilton Dubai Al Seef Reviews

Response from Property: Dear RACHELL OBIETA,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.We are delighted that you found our infinity pool to your liking! It is with 180 degree view of the creek, old Dubai and Burj Khalifa - the tallest building in the world.We are glad that you find our in-house dining amazing. Our culinary team aims to provide exceptional dining experiences to our guests.It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.We take great pride in maintaining a clean and welcoming environment for our guests, it is grateful that our efforts have been noticed.It will greatly help if you share some of the highlights of your stay that impressed you the most which will be a good reference for our future travelers.Your ongoing support means a lot to us.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager

Response from Property: Dear LANA AVE,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings.We are delighted that you found our infinity pool to your liking! It is with 180 degree view of the creek, old Dubai and Burj Khalifa - the tallest building in the world.It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.We take great pride in maintaining a clean and welcoming environment for our guests, it is grateful that our efforts have been noticed.It will greatly help if you share some of the highlights of your stay that impressed you the most which will be a good reference for our future travelers.Your ongoing support means a lot to us.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager

Response from Property: "Dear TARUU,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.We take great pride in maintaining a clean and welcoming environment for our guests, it is grateful to hear that our efforts have been noticed.It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings. We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: "Dear JIJAN,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings. We are delighted that you found our infinity pool to your liking! It is with 180 degree view of the creek, old Dubai and Burj Khalifa - the tallest building in the world. We are glad that you were particularly impressed about our wide selection of breakfast. We understand the importance of wholesome first meal of the day when you are away from home and therefore our Chefs put their heart to every menu item we feature at breakfast.It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: "Dear CHAIMTOUF,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings. It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: "Dear VALUED GUEST,Thank you for taking time to share your feedback with us. We apologize that you were disappointed with your visit.We take great pride in maintaining a clean and welcoming environment for our guests, it is delighted to hear that our efforts have been noticed.However, we deeply regret to hear about your experience with our staff and we apologise for any discomfort caused.We will address this matter with our team to ensure improvements in our service.We hope you will give us a chance to improve your experience in future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: During our recent stay, my wife sustained a back injury, and required wheelchair assistance. I reached out to the hotel manager, Mr. Divi, requesting a wheelchair and priority check-in. To our great appreciation, Mr. Divi personally handled our case. He waited at the hotel entrance, ensured the wheelchair was ready, and made the check-in process seamless. I would also like to express my gratitude to Ms. Pooja at the reception. Her kind and reassuring demeanor made us feel cared for. Furthermore, the staff at the restaurant, Mr. Jibon and Ms. Eva, went above and beyond to accommodate our needs, always offering their help with warm hospitality. The environment of the hotel is both stylish and cozy, providing us with a comfortable and welcoming stay. I would rate this hotel beyond 5 stars for the exceptional care and support we received.

Response from Property: "Dear Anisaaminu,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.We are delighted to hear that you were particularly impressed about our design direction. Canopy is Hilton's lifestyle brand and features contemporary design that appeals to and highly preferred by modern travelers. Besides our trendy lobby, you will find SOL rooftop bar quite attractive due to the infinity pool and 180 degree view of the creek, old Dubai and Burj Khalifa - the tallest building in the world.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings. We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: "Dear Valued Guest,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.We take great pride in maintaining a clean and welcoming environment for our guests, it is delighted to hear that our efforts have been noticed.We are delighted to hear that you were particularly impressed about our wide selection of breakfast. We understand the importance of wholesome first meal of the day when you are away from home and therefore our Chefs put their heart to every menu item we feature at breakfast.It is wonderful to know that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings. We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: Dear VALUED GUEST,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings.We are delighted to know that you were particularly impressed about our wide selection of breakfast. We understand the importance of wholesome first meal of the day when you are away from home and therefore our Chefs put their heart to every menu item we feature at breakfast.It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.It will greatly help if you share some of the highlights of your stay that impressed you the most which will be a good reference for our future travelers.Your ongoing support means a lot to us.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager

Response from Property: "Dear VALUED GUEST,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.We take great pride in maintaining a clean and welcoming environment for our guests, it is grateful to hear that our efforts have been noticed.We are glad that you were particularly impressed about our wide selection of breakfast. We understand the importance of wholesome first meal of the day when you are away from home and therefore our Chefs put their heart to every menu item we feature at breakfast.It is wonderful to hear that our team contributed positively to your experience. Our team is committed to creating memorable stay experience to every guest, thank you for recognizing their passion for hospitality.We apologize for any inconvenience caused by the crowded conditions in the gym and pool areas. We understand how important these facilities are to our guests and we are actively exploring options to improve the experience including managing capacity and scheduling. We appreciate your understanding as we work to enhance our services.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager"

Response from Property: Dear khansalman,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit. The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings. However, we apologise for the room design not matching with your expectation. We understand that design preferences vary, we are always looking for ways to improve the guest experience. We will communicate with our management team for future considerations.As for your feedback of the pool, our pool was designed to accommodate a variety of guests including families and individuals of all swimming levels which is why the depth may be shaloower than expected. We apologise for any inconvenience the lack of public transport directly in front of our hotel may have caused. While we do not have a public transport stop right at our doorstep, we can help arrange taxi service to make your transportation needs as smooth as possible.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager

Response from Property: Dear Artem,Thank you for your positive rating on your recent stay at Canopy by Hilton Dubai Al Seef! It is delightful to know that you enjoyed your visit.The location within the diplomatic quarter and connected to the Creek which continues to be the lifeline of vibrant old Dubai is non-comparable. Within the walking distance you will find traditional souk, The Ruler's Court and the heritage site that will take you back in time to experience the lifestyle and culture that is so strongly embedded in Dubai's tourism offerings.We are delighted that you found our infinity pool to your liking! It is with 180 degree view of the creek, old Dubai and Burj Khalifa - the tallest building in the world.We are glad that you find our in-house dining amazing. Our culinary team aims to provide exceptional dining experiences to our guests.We take great pride in maintaining a clean and welcoming environment for our guests, it is grateful that our efforts have been noticed.It will greatly help if you share some of the highlights of your stay that impressed you the most which will be a good reference for our future travelers.Your ongoing support means a lot to us.We look forward to having you with us again in the near future.Kind Regards,Gajendra SharmaGeneral Manager