Venus Royal Hotel (Dongguan Keyuan)

Venus Royal Hotel (Dongguan Keyuan) Reviews

Venus Royal Hotel (Dongguan Keyuan)

No. 1 Yunhe East 3rd Road, Guancheng Subdistrict, Dongguan, Guangdong, 523000, ChinaSee Hotel Details
Venus Royal Hotel (Dongguan Keyuan)
Venus Royal Hotel (Dongguan Keyuan)Venus Royal Hotel (Dongguan Keyuan)Venus Royal Hotel (Dongguan Keyuan)
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Guest Reviews

9.4/10
Outstanding
848 review
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(848)
Positive reviews(835)
Reviews with photos/video(152)
Friendly front desk staff(83)
Classy environment(74)
Delicious breakfast(61)
Large rooms(50)
Many amenities(44)
Convenient parking(39)
Delicious buffet(7)
Luxurious(6)
Negative reviews(13)
Chin Lee Sen
Deluxe King Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 3, 2025
Location is great. Very clean hotel ,spacious room. Very caring hotel, offer drink at the lobby, and guest can take away bread if not free to have breakfast. High value for money , would come again and recommend to others
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨! 
Chui Mei
Superior Double Occupancy Room (Dreamy Mattress + Relaxing Small Round Table)
Stayed in Dec 2024
Traveling with friends
5 review
8.5/10
Very Good
Posted on Feb 3, 2025
Bed is comfortable. Breakfast buffet mainly serves Chinese tasty food. no bakery or bread but have coffee machine for having nice brewed coffee, and packed donut or cake at least. Nice hotel.
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is aimed at providing a unique stay experience for every guest. The hotel offers value-added services such as parking, meeting rooms, nutritious breakfast, self-service lunch and dinner, and self-service laundry rooms. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.
Huangjiadaxiaojie👸
Superior Single Room
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Mar 22, 2025
The room is clean and comfortable, the bathroom is clean and odorless, the service is good, and it is close to Keyuan Museum and Dongguan Memory. The transportation is convenient, and the overall hotel is very good, it is worth recommending
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bathing products. We hope to provide you with the best bathing experience. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe journey!
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 23, 2025
Very good pet-friendly hotel! The room is large, the bathroom is large, and the wet and dry areas are separated! The corridor in the room is quiet! All the service staff are very kind, enthusiastic and thoughtful! Including the big brother at the door, he was very enthusiastic to help us get the boxes on the bus! It is not far from Keyuan and Dongguan Impression on foot from the hotel! The breakfast is also very satisfactory, with my favorite freshly ground coffee, fried eggs and boiled eggs, bread, butter and jam! Noodles, vegetable and fruit salad... In short, I hope this hotel will stay like this! If I come to Dongguan next time, I will not look at any other hotel and directly book this hotel! I wish all the staff of the hotel to be healthy and happy! Peace and happiness!!
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vigor to move forward. The hotel also has a free laundry room, and you are welcome to use it when you check in. Just pick up the room phone and dial 0 to call the front desk. Thousands of words can be summed up in one sentence: thank you for your support of the hotel.
Guest User
Superior Double Occupancy Room (Dreamy Mattress + Relaxing Small Round Table)
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 2, 2025
Good location, about 900 meters away from Dongguan Memory, you can walk there, 1.5 kilometers away from Xiabeifang, the hotel has free parking. Clean, good front desk service, good hardware facilities. The hotel has many types of breakfast, and the time is until 11 am, it is worth choosing. The price of a three-star hotel is reasonable, and the supporting services are in place. One thing to note is: the ordinary single bed is only 1.2M
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. The hotel has value-added services such as parking lot, conference room, nutritious breakfast, buffet lunch and dinner, self-service laundry, etc. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Jinchangtingyiyin
Parent-child Themed Room
Stayed in May 2023
Family
11 review
10/10
Outstanding
Posted on Jun 23, 2023
The environment is good and the service attitude is good! The transportation is convenient... The hotel is very hygienic, and there is a wave pool in the parent-child room ~ the children had a great time... The only thing is that the air conditioner is too cold, just cover it with a quilt
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. The hotel has value-added services such as parking lot, meeting room, nutritious breakfast, and self-service laundry room. Seeing your satisfaction and affirmation, we are really touched, and we will continue to work hard to be ready for your return at any time.
WildTrader
Deluxe King Room
Stayed in Jan 2023
Business traveler
35 review
5.5/10
Posted on Mar 11, 2023
Old, lived in a room with a very poor orientation
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Xiaowei and leaving this review. We apologize for not satisfying you during your stay at our hotel, and we will improve upon your comments. If you are not satisfied with the room, you can contact the front desk customer service, we will change the room for you in time, thank you for your understanding! Thank you for your choice and understanding. We are full of uneasiness and apology for our failure to be perfect. Thank you for your company and tolerance. We strive to provide you with the best quality service, and we hope you feel our sincerity and heart.
Guest User
Deluxe King Room
Stayed in Aug 2022
Business traveler
12 review
2.0/10
Posted on Sep 11, 2022
Very noisy, the DJ never stops, the sound insulation is extremely poor
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for taking your precious time to give us a sincere review. Thank you very much for your valuable opinions on the hotel. The hotel is like a growing child. Only when you put forward your opinions will the hotel know where the shortcomings are. You mentioned in your review that there is noise from a DJ in the hotel, but there is no KTV near my side. I still hope that you can continue to pay attention to and inspect the Venus Royal Hotel Guancheng Keyuan Branch. With your attention, the hotel will definitely be better. ——Sincerely Xiaowei
Guest User
Parent-child Themed Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 31, 2025
設施:訂的親子房,房間很乾凈,無異味,可以提前都忙開好空調 環境:酒店有給客户旅遊愛心指路牌,和給客户離店或者外出遊玩方便攜帶的點心,礦泉水等,也有給住店客户的一些日常用品等 服務:員工都很熱情,還有自助洗衣房 衞生:乾淨衞生
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Response from Property: 非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,酒店擁有停車場、會議室、營養早餐、自助洗衣房等增值服務。看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Business Single Room (Comfortable Armchair + Canal View)
Stayed in Jun 2025
Other
2 review
10/10
Outstanding
Posted on Jul 14, 2025
特別點贊酒店前台服務非常好,有需求第一時間滿足,賓至如歸感覺特好!距離可園,東莞記憶步行可達,酒店早餐一樓自助,用餐環境舒適愉快,服務員熱情周到,點贊!🌹🌹🌹
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Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 我們會不斷改進菜式,確保我們的早餐足夠健康、營養、豐富,滿足您一天所需。維納斯皇家酒店以最高的性價比滿足不同賓客的要求。期待您的再次光臨! 
Juejiasongchigan
Special King Room
Stayed in Apr 2025
Solo traveler
11 review
9.0/10
Great
Posted on May 30, 2025
可以寄存行李,可以選擇不靠車道的房間,前台態度很好,外賣可以送上樓。美中不足的是酒店房間隔音不好,靠近床頭的位置可以聽到隔壁房間的聲音(你懂的那種聲音😅)
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Response from Property: 親,感謝您入住維納斯皇家酒店並利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每一位客人提供更好的服務。對於您所提到的客房隔音問題,我們會反饋給前台,下次您入住時可以幫您安排靠小區的安靜房間,再次感謝您選擇入住維納斯皇家酒店東莞記憶店,希望此次經歷不會影響到您對我們一慣的信任。期待您下次入住時再次為您服務。
Huige0108
Superior Double Occupancy Room (Dreamy Mattress + Relaxing Small Round Table)
Stayed in Apr 2025
Family
14 review
10/10
Outstanding
Posted on Jun 18, 2025
酒店地理位置非常好,距離嶺南四大名園——可園非常近,步行前往即可。酒店外觀氣勢磅礴,設施高雅温馨,服務熱情周到,房間整潔乾淨衞生,下次再來。
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6/8
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。入住酒店可享受快速入住退房服務。我們一定更加努力, 期待下一次的出行,我們能為您創造更加完美服務。 
Guest User
Deluxe Triple Room
Stayed in May 2025
Family
32 review
9.5/10
Amazing
Posted on Jun 8, 2025
位置很好 離可園很近 房間夠大 大堂歐式很氣派 停車也方便 衞生和服務都很好 早餐燙個粉吃的還挺舒服的 如果下次來還會考慮這裏
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Response from Property: 感謝您對我們酒店的評價!雖然沒能得到您的5星好評,但我們會繼續努力的,入住期間若有什麼問題隨時可以在房間撥“0”到前台提出哦~我們會及時為您解決的呢,期待您的下一次入住,祝您生活愉快!
Guest User
Special King Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 5, 2025
일정 변경으로 인하여 체크 아웃 이후 바로 1박 더 예약 했습니다. 룸 체인지없이 그대로 사용하게 해주셔서 번거로움 덜었음. 고맙습니다!
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Response from Property: 14)感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,酒店提供免費停車服務,有任何需要幫助您都可以第一時間撥打酒店前台電話找我,期待您的再次光臨,祝您開心的度過每一天!
Guest User
Superior Single Room
Stayed in Feb 2025
Solo traveler
183 review
9.5/10
Amazing
Posted on Mar 29, 2025
維也納酒店住過很多,維納斯酒店好像第一次住,裝修風格差不多。該酒店在可園附近,步行可到。大堂看着還算豪華,前台小姐姐辦理入住也熟練。客房面積不小,傢俱也全,使用方便,想看一下窗外情況,發現隔不遠就是其它建築的牆,感覺有點陰冷,想開暖風,發現功能選項中沒有,給前台打電話,來了一個阿姨,説是多聯機,有人選擇製冷,就選不成暖風。這個阿姨對酒店還熟悉(不會是經理吧),與前台聯繫換了一間客房,好像不陰冷了,但室外是馬路,噪聲有點大,當然不好意思再提換房的事。早餐非常豐富,能達到4星標準。退房時存行李,不給行李牌,也不寫紙條,感覺不夠規範。我沒有車,外出旅遊每次都有存行李的事,大概幾種方式:1、給行李牌,客人與酒店各拿一半,最為正規,佔25~30%。2、沒有行李牌,酒店寫紙條放在行李上,回來報姓名或電話取行李,佔60%以上。3、給客人存行李,但沒有行李牌與紙條,比較少見,該酒店屬於這一類。4、酒店不管行李,客人在大廳自己存放自己取,碰上2例,我為人謹慎,碰上這種情況我選擇將行李存到超市的免費保管箱。
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6/7
Response from Property: 親,看到您的點評,您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿 意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,關於您説的行李拿取問題,我們對於正常旅客是會有行李牌寄存方式並進行單獨登記的。您反映的客人自行拿取是因為他們是團隊退房,團隊的行李都一起放到前台了,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。