Lavande Hotel (Dongguan Humen Juxuan Park)

Lavande Hotel (Dongguan Humen Juxuan Park) Reviews

Lavande Hotel (Dongguan Humen Juxuan Park)

Shop 124, 63 Julin Road, Humen Town, Dongguan, Guangdong, ChinaSee Hotel Details
Lavande Hotel (Dongguan Humen Juxuan Park)
Lavande Hotel (Dongguan Humen Juxuan Park)Lavande Hotel (Dongguan Humen Juxuan Park)Lavande Hotel (Dongguan Humen Juxuan Park)
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Guest Reviews

9.2/10
Very Good
1214 review
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.3
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All reviews(1214)
Positive reviews(1189)
Reviews with photos/video(363)
Awesome amenities(141)
Friendly front desk staff(140)
Classy environment(100)
Delicious breakfast(97)
Convenient parking(67)
Perfect for business trips(57)
Well decorated(31)
Stayed multiple times(13)
Negative reviews(25)
Anonymous User
Elegant Queen Room
Stayed in Dec 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 31, 2025
Nice.
Response from Property: 小麗总想给您更好的。嘻嘻,您的满意将给小麗无限的动力呢!亲,应该是点一百个赞吧,小麗遵从的是自然 亲和 真诚的服务理念,您的满意就是对小麗的最大肯定!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business traveler
10 review
10/10
Outstanding
Posted on Jan 17, 2025
Good location. Staff are really friendly and helpful.
Response from Property: 小麗总想给您更好的。嘻嘻,您的满意将给小麗无限的动力呢!亲,应该是点一百个赞吧,小麗遵从的是自然 亲和 真诚的服务理念,您的满意就是对小麗的最大肯定!
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 30, 2025
The environment is very good, newly renovated, the service is excellent, and the sanitation is very clean. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Business Queen Room
Stayed in Nov 2024
Business traveler
151 review
2.0/10
Posted on Jan 1, 2025
I stay in hotels so many times every year on business trips, and this is a very bad LeFeng Hotel, with high prices, poor hygiene, and no service!
Original TextTranslated by Google
Response from Property: Hello dear friends! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are sorry to see from your comments that your stay did not meet your expectations and we apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has conducted serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to seeing you again!
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business traveler
6 review
2.5/10
Posted on Nov 5, 2024
It takes a long time to open a room, and the front desk staff is not very familiar with the business. As for hygiene, there was a hair when I lifted the quilt. It was very noisy at night, with many trucks coming and going downstairs to transport goods. Asked for a bottle of water but it didn't come for more than half an hour. When asked, they said they remembered the wrong room number... The worst stay experience in a one-month business trip. There are so many choices now, it’s hard to choose LeFeng!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to let us know about the shortcomings in our service. We sincerely apologize for any inconvenience this may cause. From your description, we understand that our new employees are still in the familiarization stage and accidentally delivered your items to the wrong room. This was clearly an oversight in our training, and please allow me to once again express my sincere apologies for this unpleasant experience.
Guest User
Pure Natural Business Twin Room
Stayed in Jan 2025
Couple
2 review
5.7/10
Posted on Feb 18, 2025
This is the smallest room I have ever stayed in at Lavande. The price is the same as others
Original TextTranslated by Google
Response from Property: Dear guest, the Pure Business Twin Room you booked has two different layouts. The one you stayed in may look a little smaller due to the different layouts. You can tell us in advance next time you stay so that we can arrange a larger one for you. We are very sorry for the unpleasant stay experience you have had and we look forward to seeing you again.
Haohaohao777
Elegant Queen Room
Stayed in Dec 2024
Traveling with friends
2 review
4.7/10
Posted on Jan 5, 2025
The room has poor sound insulation and poor sleep quality. The hotel had a long water outage, affecting customers' washing.
Original TextTranslated by Google
Response from Property: Dear guest, from the review score you gave, I can feel that I failed to satisfy you completely. I would like to express my deepest apologies. I would like to express my deepest apologies to you here. When you come again next time, we will definitely show you our best side. If you encounter any problems during your stay, you can call Xiaoli immediately. Xiaoli will be on call 24 hours a day to solve any problems for you!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Solo traveler
6 review
10/10
Outstanding
Posted on May 15, 2024
The hotel is very good. There is scented tea when you check in. The hotel is clean, hygienic and ventilated. The front desk service is very considerate. I am very satisfied. The room is also comfortable and safe. It is very nice. It is the first choice for staying.
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Other
9 review
2.0/10
Posted on Dec 15, 2024
This is the first time I stayed in such a bad hotel...poor environment, poor hygiene, poor service...and the location is remote...
Original TextTranslated by Google
Response from Property: Dear guest, from the review score you gave, I can feel that I failed to satisfy you completely. I would like to express my deepest apologies. I would like to express my deepest apologies to you here. When you come again next time, we will definitely show you our best side. If you encounter any problems during your stay, you can call Xiaoli immediately. Xiaoli will be on call 24 hours a day to solve any problems for you!
풍양
Deluxe 2-bed Room
Stayed in Apr 2024
Business traveler
48 review
8.0/10
Very Good
Posted on May 12, 2024
After a tiring day, I can only feel a little warmth when I return to the hotel. There was no breakfast originally, but the front desk lady also gave it to me for free. There is also an air purifier in the room. Overall, I feel good.
Original TextTranslated by Google
Response from Property: Ahhhh~ I must have been blinded, because it was not a five-point praise, Xiaoli and everyone were very sad. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
Potter zheng
Business Queen Room
Stayed in Mar 2024
Business traveler
14 review
9.0/10
Great
Posted on Apr 25, 2024
The hotel is easy to find and has convenient parking. The room is very nice and clean, and quite comfortable. There are many restaurants, night markets, and food courts downstairs. The nearest shopping mall is Wanda, which is about 20 minutes by car.
Original TextTranslated by Google
Response from Property: Ahhhh~ I must have been blinded, because it was not a five-point praise, Xiaoli and everyone were very sad. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Other
4 review
10/10
Outstanding
Posted on Apr 29, 2024
The hotel service facilities are very good. Recommended. The breakfast is also delicious.
Original TextTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Business traveler
38 review
10/10
Outstanding
Posted on Apr 14, 2024
The hotel is relatively clean, but the room is not big and a bit crowded. The entrance is being repaired. There is a park at the entrance, which is very comfortable and you can go for a walk. Downstairs are places to eat dinner.
Original TextTranslated by Google
Response from Property: My darling, Xiaoli is really happy to see that you have such a high opinion of us. Xiaoli has always adhered to the service concept of "natural, friendly and sincere" to make every guest of Xiaoli feel comfortable. Feeling the sincerity of a friend, your meeting with Xiaoli is like Bole meeting a thousand-mile horse. We are very touched by the discovery of so many advantages in us. You can see your love for us from every line in your words, so please remember, if you love, please love deeply~ Xiaoli looks forward to your visit again, okay~
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Business traveler
3 review
9.7/10
Amazing
Posted on Apr 9, 2024
The front desk lady provided good service. She would take the initiative to pour tea when sitting and resting in the lobby. The sanitation was clean and tidy. The only thing that needs improvement is the breakfast. It is recommended that the breakfast be more diverse and rich.
Original TextTranslated by Google
Response from Property: The hotel's reply: Thank you very much for choosing Xiaoli and sharing your stay experience. Your recognition is the greatest support for Xiaoli. At the same time, your opinions can inspire Xiaoli to continue to work hard to do better! Every step of our growth is inseparable from the opinions and suggestions of Xiaoli's guests who pay attention and care like you! Thanks again and wish you a happy life! We look forward to your next visit!
Yingkui
Elegant Queen Room
Stayed in Feb 2024
Business traveler
22 review
10/10
Outstanding
Posted on Mar 29, 2024
The hotel is very clean, the cleaning staff are good at cleaning, and the front desk service attitude is good. There are free fitness and washing machines. The best thing is that the person in charge of the reception is very enthusiastic and solves many problems. Thank you for coming back to Lavande Hotel in the future. Thank you for your support!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaoli and sharing your stay experience. Your recognition is the greatest support for Xiaoli. At the same time, your opinions can inspire Xiaoli to continue to work hard to do better! Every step of our growth is inseparable from the opinions and suggestions of Xiaoli's guests who pay attention and care like you! Thanks again and wish you a happy life! We look forward to your next visit!