Muong Thanh Holiday Quang Binh Hotel

Muong Thanh Holiday Quang Binh Hotel Reviews

Muong Thanh Holiday Quang Binh Hotel

119 Trương Pháp, Bắc Lý, Dong Hoi, Quang Binh Province, VietnamView Hotel Details
Muong Thanh Holiday Quang Binh Hotel
Muong Thanh Holiday Quang Binh HotelMuong Thanh Holiday Quang Binh HotelMuong Thanh Holiday Quang Binh Hotel
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Muong Thanh Holiday Quang Binh Hotel Guest Reviews

4.5/5
Great
51 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(51)
Positive reviews(51)
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Great service(5)
Guest User
Superior Double Room
Stayed in Dec 2023
Solo travelers
8 review
4.5/5
Great
Posted on Feb 10, 2024
Nice hotel.
Response from Property: Dear Mr/Ms Guest User,Warmly greetings from Muong Thanh Holiday Quang Binh Hotel. Thank you very much for spending your time writing us a review. We appreciate all reviews from our guests and try our best every day to make the ser.vice better. Wish you all the best and hope to see you soon in the futture.Best regards,Mr. Pham Quang ThọGeneral Manager
Anna Dao
Deluxe Twin Room
Stayed in Mar 2022
Family
3 review
5.0/5
Outstanding
Posted on Apr 13, 2022
Good service, quick check in
Response from Property: Warmest Greetings from Muong Thanh Holiday Quang Binh Hotel. Thank you very much for spending your time writing us a review. We appreciate all reviews from our guests and try our best every day to improve the service quality. Wish you all the best and hope to see you again at Muong Thanh Holiday Quang Binh Hotel.
Екатерина Калиничева
Superior Double Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Excellent hotel. Large room, varied breakfast buffet. The staff is very responsive! Close to the beach. There is a clean pool. Relax. We went there for a good massage. We went to the Phong Nha caves and to the center for dinner on a rented bike. I recommend
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Response from Property: Dear Mr/Ms. Екатерина Калиничева,Warmest Greetings from Muong Thanh Holiday Quang Binh Hotel. Thank you very much for spending your time writing us a review. We appreciate all reviews from our guests and try our best every day to improve the service quality. Wish you all the best and hope to see you again at Muong Thanh Holiday Quang Binh Hotel.Best Regards, Nguyen Quang Chung (Mr) General Manager.
Cong Hoang
Deluxe Twin Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Great choice
Original TextTranslated by Google
Response from Property: Thân gửi Anh Hoàng, Thay mặt toàn thể nhân viên khách sạn Mường Thanh Holiday Quảng Bình, chúng tôi xin được cảm ơn Anh đã tin tưởng lựa chọn khách sạn và dành thời gian viết đánh giá! Thực sự vui vì Anh đã có một kỳ nghỉ vui vẻ và trải nghiệm tuyệt vời trong quá trình lưu trú. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng. Mong sớm được chào đón Anh quay lại khách sạn vào một ngày gần nhất. Nguyễn Quang Chung (Mr.) Giám đốc Khách sạn.
Phan Lộc
Superior Double Room
Stayed in Aug 2024
Family
38 review
4.5/5
Great
Posted on Sep 24, 2024
Everything is good. Only the wifi is very weak, need to fix soon.
Original TextTranslated by Google
Response from Property: Dear Mr. Lộc,Lời đầu tiên, chúng tôi xin chân thành cảm ơn Anh đã dành thời gian chia sẻ những ý kiến ​​của mình tại Khách sạn Mường Thanh Holiday Quảng Bình. Chúng tôi rất vui khi nhận được phản hồi về chất lượng wifi tại khách sạn. Đồng thời cũng cảm thấy thật đáng tiếc vì một số vấn đề làm Anh không hài lòng. Sau khi nhận được phản hồi của Anh, chúng tôi đã yêu cầu bộ phận liên quan kiểm soát lại hệ thống wifi và đảm bảo không được để xảy ra tình trạng này thêm một lần nào nữa. Chúng tôi xin lỗi về một số bất tiện mà Anh đã trải qua. Chúng tôi sẽ tiếp tục không ngừng cải thiện, nâng cao dịch vụ tại khách sạn để có thể cung cấp cho khách hàng dịch vụ tốt nhất và tạo ra những kỷ niệm tuyệt vời cho những kỳ nghỉ khi đến khách sạn. Rất mong được đón tiếp quý khách quay lại khách sạn để có thể cảm nhận được sự thay đổi này. Trân trọng cảm ơn, Nguyễn Quang Chung (Mr) Giám đốc khách sạn
satoko
Executive Suite
Stayed in Feb 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Apr 10, 2024
Since it's a town with nothing, I chose a hotel as close to the sea as possible, but the coast was lined with seafood shops and the beach wasn't very clean. The room was very spacious, but the drainage was a little poor. The staff were friendly and helpful.
Original TextTranslated by Google
Response from Property: Dear Mr. Satoko,Thank you for taking the time to rate our service quality. On behalf of the hotel Board of Directors, I am sorry that you had an undesirable experience during your stay. The hotel takes note of your comments and will fix the remaining problems as soon as possible. We look forward to welcoming you and your family back soon to experience better service.Best regards,Pham Quang Tho (Mr)General Manager
LixiangKenny
Superior Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very good, breakfast is very rich
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Danweijunguree,Warmest Greetings from Muong Thanh Holiday Quang Binh Hotel. Thank you very much for spending your time writing us a review. We appreciate all reviews from our guests and try our best every day to improve the service quality. Wish you all the best and hope to see you again at Muong Thanh Holiday Quang Binh Hotel.Best Regards,Nguyen Quang Chung (Mr)General Manager.
Guest User
Deluxe Twin Room
Stayed in May 2023
Family
3 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Facilities: Very useful and large Hygiene: Very clean and tidy Environment: Very big The service was excellent ! The service attitude is great!
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Aug 2022
Solo travelers
19 review
4.7/5
Amazing
Posted on Sep 19, 2022
A chain hotel in Vietnam, quality and service are guaranteed. The younger sister at the front desk has worked part-time in Taiwan and can speak Chinese. The passport will be returned after scanning, and it will not be returned until check-out if it is not mortgaged.
Original TextTranslated by Google
Response from Property: Warmest Greetings from Muong Thanh Holiday Quang Binh Hotel. Thank you very much for spending your time writing us a review. We appreciate all reviews from our guests and try our best every day to improve the service quality. Wish you all the best and hope to see you again at Muong Thanh Holiday Quang Binh Hotel.
KEN H
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 17, 2024
we were very happy during my stay at Muong Thanh Quang Binh. The hotel located in front of beach. Pool was large and wonderful for family. We got some trouble when checked in early and Ms Tham sales helped us. Thanks for all friendly staffs Muong Thanh is always my best choice
Response from Property: Dear Mr/Ms kenhY4501FV, Thank you very much for choosing Muong Thanh Holiday Quang Binh Hotel for your holiday. Your compliments are the motivation for us to strive harder to bring the best experience to our customers. See you soon in the beautiful city of Dong Hoi Wishing you good health! Best regards!
ThiNgo0511
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 15, 2024
Hotel located in center of city and very nice. We did reservation directly at hotel by ms tham sales and she supported so much. Thanks for hotel staffs for a memorable trip. Breakfast is a good ideal with tradditional dishes. We will comeback in the next holiday.
Response from Property: Xin chào Chị ThiNgo0511, Lời chào trân trọng từ khách sạn Mường Thanh Holiday Quảng Bình. Cảm ơn Chị đã tin tưởng chọn lựa khách sạn chúng tôi cho kỳ nghỉ của mình. Khách sạn và toàn thể nhân viên rất cảm kích về những đánh giá cao của bạn về chất lượng dịch vụ của khách sạn. Chúng tôi rất vui vì sự cố gắng nỗ lực của chúng tôi đã mang đến sự hài lòng cho bạn khi đến với thành phố Đồng Hới xinh đẹp. Hy vọng rằng, với những ấn tượng tốt đẹp ấy chúng tôi sẽ vinh dự được chào đón bạn một lần nữa trong thời gian tới. Chúc Chị và gia đình luôn khỏe và thành công. Trân trọng! Nguyễn Quang Chung (Mr.) Giám đốc khách sạn
Julie m
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 3, 2024
All the staff were very helpful !! The room is very room and also very , comfortable bed. We received a Great service on everything we needed The staff is always making sure we have everything we need All the hotel is sooo clean !!! Very good breakfast
Response from Property: Dear Mr/ Mrs Julie m, We would like to express our thankfulness for choosing to stay at Muong Thanh Holiday Quang Binh Hotel and leaving such great comment on Tripadvisor. Through your sharing, we do believe that you enjoyed the stay with our hotel. This is definitely a valuable reward to motivate us keep going. While waiting for a new chance to welcome you back, we again thank you and wish you all the best. With warmest regards Nguyen Quang Chung General Manager
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel is very excellent according to the cleanliness it's location the food quality is really excellent. The stop is very cooperative. The outside environment is also excellent and it is located to the seashore. The hotel is very excellent according to the cleanliness it's location the food quality is really excellent. The stop is very cooperative. The outside environment is also excellent and it is located to the seashore.
Huyen21923355166
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 19, 2024
Great day and time to stay and experience all of the seẻvices at Moung Thanh Quang Binh hotel. I still remember the girl name Trang Huynh from sales department who helps me much in having a great moment in using food, Spa and sightseeing around the city. I go with Exo travel witj many members but she is always remember my name. So much impression about her and thanks for all warm moment you gave me!
828TJA
Stayed in Sep 2024
Travel with friends
3.0/5
Posted on Oct 15, 2024
The rooms are fine but the staff, while friendly enough, were not helpful. We prepaid our rooms, but one of our group needed to arrive one day early and depart one day early. They refused to adjust that person's reservation so that room stayed empty. The restaurant staff was slow, slow, slow. As we were looking at the dinner menus we asked for beer right away. When the waiter returned to take our order, we again asked them for the beer. When we were served a long time later, we asked for the beer a third time. It eventually came, about half an hour after our first request. Don't bother with the spa. The worker has minimal skill. The rooms were clean and okay, but the inactive and unhelpful staff makes us look for a different hotel next time.
Response from Property: Dear Mr 828TJA, First of all, We would like to thank you for taking the time to share your appreciation of our possession. We are very sorry and disappointed about what you have experienced through some shortcomings with the service at our hotel. We've taken your comments and shared them with the management team that provided the necessary improvements. We have personally approached each of these departments and organized a specific training program to correct all of the above problems and improve the consistency of our services. Let us know when you plan to visit Quang Binh again, we will try our best to arrange a wonderful vacation for you and will be more than happy to support the preparation necessary. Once again, please accept our sincere apologies and we hope that we will have a chance to welcome you back to our hotel with the best experience Thank you and best regards,