Atour Hotel Dalian Donggang Commercial Area Gangwan Square

Atour Hotel Dalian Donggang Commercial Area Gangwan Square Reviews

Atour Hotel Dalian Donggang Commercial Area Gangwan Square

No.2 Gangwan Street, Zhongshan District, Dalian City, Zhongshan District, Dalian, Liaoning, ChinaSee Hotel Details
Atour Hotel Dalian Donggang Commercial Area Gangwan Square
Atour Hotel Dalian Donggang Commercial Area Gangwan SquareAtour Hotel Dalian Donggang Commercial Area Gangwan SquareAtour Hotel Dalian Donggang Commercial Area Gangwan Square
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1 night

Guest Reviews

9.7/10
Excellent
975 review
Verified reviews
Location9.6
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(975)
Positive reviews(966)
Reviews with photos/video(142)
Awesome amenities(144)
Easy to get around(123)
Delicious breakfast(113)
Friendly front desk staff(96)
Classy environment(63)
Close to metro(57)
Perfect for business trips(37)
Nice sea view(25)
Negative reviews(9)
Anonymous User
Superior 2-bed Room
Stayed in Apr 2025
Other
35 review
10/10
Outstanding
Posted on May 14, 2025
Stayed again, still maintain the warm service of Atour, this time there is a new breakfast, the waffles are soft and sticky, the hotel room is clean and tidy, the location is good, will stay again.
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Response from Property: I am very happy to see your review. We are honored that our services have received such high praise from you. We will continue to maintain this sincere enthusiasm to serve you! Looking forward to your next stay!
Xiahe1993
Superior Queen Room
Stayed in Apr 2025
Family
62 review
9.7/10
Amazing
Posted on May 22, 2025
The hotel is in a great location, just near Zhongshan Square, just a few hundred meters walk away. The service staff is very friendly and free parking is available. The hotel is located in a corner of the intersection, easy to find, clean and sanitary.
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Response from Property: I am very happy to see your review. We are honored that our services have received such high praise from you. We will continue to maintain this sincere enthusiasm to serve you! Looking forward to your next stay!
Tuxiaobailj
Jimu Sea-View Double Bed Room
Stayed in Dec 2024
Business traveler
28 review
10/10
Outstanding
Posted on Jan 11, 2025
The room was clean and tidy, the bedding was comfortable, beyond expectations
Original TextTranslated by Google
Response from Property: I am very happy to see your review. We are honored that our services have received such high praise from you. We will continue to maintain this sincere enthusiasm to serve you! Looking forward to your next stay!
Guest User
Jimu Sea-View Double Bed Room
Stayed in Dec 2024
Couple
39 review
10/10
Outstanding
Posted on Jan 17, 2025
Facilities: Good Hygiene: Good Environment: Good The service was excellent
Original TextTranslated by Google
Response from Property: I am very happy to see your review. We are honored that our services have received such high praise from you. We will continue to maintain this sincere enthusiasm to serve you! Looking forward to your next stay!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business traveler
3 review
10/10
Outstanding
Posted on Oct 31, 2024
The room equipment is very good and clean, and the breakfast is very rich. If you live on a high floor, you can see the blue sea. The price/performance ratio is very high. The waiter was very enthusiastic and specially informed that there would be free midnight snacks in the evening~ The most touching thing was that I forgot my ring in the room after checking out. When the cleaning lady found out, she asked my brother to call me to remind me and offered to send it home to me. It is worthy of praise to pick up gold without being ignorant👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: 非常感謝您選擇了朵兒,讓您感受到家的温暖是我們的服務宗旨,您的好評給予了我們不斷的動力。我們會更加努力的讓亞朵之花開遍每座城市,亞朵會一直陪伴着您,我們期待與您的下一次相遇!
Ruby.J
Superior Queen Room
Stayed in Sep 2024
Other
2 review
10/10
Outstanding
Posted on Oct 18, 2024
The location of the hotel is very good. It is very close to Shanmu, Sakuragi Chizuru and Xiding. The transportation is convenient. The facilities are quite new and the health is very good. Next time I come to Dalian, it will be my first choice.
Original TextTranslated by Google
Response from Property: 完美的旅途中總有不期而遇的温暖,感動常在,我們很樂意去為每一位客人提供熱情周到的服務,您的滿意就是我們最大的動力,做再多都是值得的!朵兒們信奉客人為家人,讓您每次旅行都有回家的感覺,對家人的關懷、體貼、照顧、温暖、,是每位朵兒送給親最真誠的禮物,希望與您再次相遇!
Guest User
Jimu Double Bed Room
Stayed in Sep 2024
Family
8 review
10/10
Outstanding
Posted on Oct 7, 2024
When visiting Dalian during the National Day, I chose Atour, which is close to Donggang Fountain Square. The location is excellent. Take Metro Line 2 from Harbor Square Exit D. There is a long escalator going up and a walking staircase going down. Turn right downstairs and you will find an internet celebrity store in 1 minute. Zhenghuangqi requires queuing during peak hours. You can pick up a number online on Dianping.com. It is about 2km away from Fountain Square and takes 15-20 minutes to walk. There are also many recreational facilities at Donggang Pier. Atour in Harbor Plaza is newly renovated and very clean. The wooden double bed room has a full-length mirror, makeup mirror, and sensor toilet. Breakfast is a buffet. In the evening, porridge and dumplings are available between 21:30-23:00🥟, etc. It's very considerate and the cleaning service is very good. This hotel is recommended for those who come to Dalian to stay. It also provides 🧒 toothbrushes 🪥, which is family-friendly.
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6/7
Response from Property: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel.
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Traveling with friends
7 review
4.7/10
Posted on Sep 5, 2024
Personally, I think this is the most dissatisfied family in the Northeast. 1. Advantages: The facilities and equipment are very new, so the first day you move in feels like a new house. 2. Disadvantages: There are 5 people in a row at the front desk, none of whom are helpful. When something happens, they will just shirk explanations and push it to Atour headquarters, but they will not solve it. 3. Facilities: The whole house is smart and easy to use (① The small bedside screen will turn on for no reason in the middle of the night. It has happened twice and it is useless after shutting down) 4. Hygiene: There is this accumulation of dust on the bed and the couch. It feels average. 5. Environment: The room and window of the hotel's double bed room are very small. The design style is similar to that of Chuanchuan. The physical experience is average. The facade is relatively small. It is easy for taxi drivers to run to the back of the building. 6. Service: (② Watching people order food, especially the front desk service is extremely poor, the evaluation is 5 dumb people, 5 people who are uncertain about doing things) 🚩The most important thing: Do not fill in your real name for takeout and do not use a small robot to deliver it. The reason is that the name for the takeout does not match the check-in, but in fact the mobile phone number is consistent with the reservation. (③ The explanation given by the front desk was that there had been a misdelivery incident before. The front desk refused to use the small robot because it was afraid of trouble and forced the residents to go downstairs to collect it by themselves) I give a bad review for the comprehensive price and service. The price/performance ratio of QJ across the street is 300+, which is far better than this one. The worst takeaway since I stayed in the hotel is that this restaurant is expensive. It is 100+ and I chose this place. I am very disappointed (the front desk will only please the elderly people who travel with me). Trying to solve the negative review (I personally don’t agree with it)
Original TextTranslated by Google
Response from Property: Dear user, we are very sorry for bringing you a bad check-in experience. Duoer will pay attention to the issues you raised and make rectifications. We apologize again! We will continue to work hard to improve service quality, thank you ~
Guest User
Jimu Sea-View Double Bed Room
Stayed in Jun 2024
Couple
14 review
10/10
Outstanding
Posted on Jul 21, 2024
This time I stayed at Atour Hotel in Dalian, which really brought me unexpected surprises and comfortable experience. From the moment you step into the hotel, you can feel the enthusiasm and professionalism of the staff. The service staff at the front desk are friendly. When entering the room, the first impression is that it is neat and clean, and the layout is warm and elegant. The beds are soft and comfortable, allowing for a good night's sleep. The facilities in the room are all available and of high quality. From the exquisite tea sets to the high-speed and stable network, every detail reflects Atour's intentions. The hotel's breakfast is rich and varied. Whether it is Chinese porridge, pasta, or Western bread and salad, they are all fresh and delicious, which will greatly increase your appetite. In short, my time at Atour Hotel made my trip in Dalian more perfect. Next time I come to Dalian, Atour Hotel will still be my first choice!
Original TextTranslated by Google
Response from Property: I am very happy to see your review. We are honored that our services have received such high praise from you. We will continue to maintain this sincere enthusiasm to serve you! Looking forward to your next stay!
Guest User
Superior Queen Room
Stayed in Aug 2024
Couple
4 review
3.0/10
Posted on Sep 26, 2024
I thought it was a hotel that would be opened in 2024, but I didn't expect that the hardware facilities were average and the environment was extremely poor. I booked a superior double room (3 nights). The hotel is next to a hot pot restaurant. There was an indescribable smell in the corridor and the room (a bit like vomit). I couldn't stay there without using aromatherapy. According to the manager, it is better to stay above the 8th floor. Unable to verify. I asked to change rooms, but the manager said that I couldn't upgrade if the room was full (to express my understanding). After changing to a room of the same type, I found that the smell in the corridor was still there. The room was better after spraying aromatherapy. When he hesitated and said that he wanted to cancel the reservation, the hotel also had an indifferent attitude. , it was really troublesome to change hotels with large and small packages (I regretted that I should have canceled the subscription directly), so I just endured it. After moving in, I found that the floor height was very low and depressing. The most unbearable thing was that the air conditioner was blowing directly on my head, so I had to sleep in another direction😮💨
Original TextTranslated by Google
Response from Property: Dear user, we are very sorry for bringing you a bad check-in experience. Duoer will pay attention to the issues you raised and make rectifications. We apologize again! We will continue to work hard to improve service quality, thank you ~
蕩蟻
Jimu Sea-View Twin Room
Stayed in Aug 2024
Traveling with friends
14 review
2.0/10
Posted on Oct 27, 2024
In the hotel lobby, you need to walk up more than a dozen stairs. It is inconvenient to walk to a large hotel. The front desk staff is unorganized.
Original TextTranslated by Google
Response from Property: Dear user, we are very sorry for bringing you a bad check-in experience. Duoer will pay attention to the issues you raised and make rectifications. We apologize again! We will continue to work hard to improve service quality, thank you ~
Guest User
Jimu Twin Room
Stayed in Apr 2025
Traveling with friends
35 review
10/10
Outstanding
Posted on May 25, 2025
The quality of sleep is good in Atour
Original TextTranslated by Google
Response from Property: I am very happy to see your review. We are honored that our services have received such high praise from you. We will continue to maintain this sincere enthusiasm to serve you! Looking forward to your next stay!
Guest User
Jimu Double Bed Room
Stayed in Jul 2024
Family
3 review
2.0/10
Posted on Aug 28, 2024
Hygiene: There is a bottle of mineral water in the house that has been opened and has been drunk. Hygiene and safety are very poor. There are hairs in the intestines of the restaurant on the second floor. There are plastic bags in the intestines. It is very disgusting to eat. Environment: The bed is very fashionable and the incense smell in the lobby is average Facilities: It’s not good for the air conditioner to blow directly at the head of the bed Service: Are promotions popular in hotels now? They keep asking me to apply for membership. They say no and keep pushing hard.
Original TextTranslated by Google
Response from Property: Dear user, we are very sorry for bringing you a bad check-in experience. Duoer will pay attention to the issues you raised and make rectifications. We apologize again!
Guest User
Jimu Sea-View Double Bed Room
Stayed in Jun 2025
Couple
28 review
8.7/10
Very Good
Posted on Jul 8, 2025
位置很好,在中山廣場附近,吃飯啥的很方便,門口不遠就有地鐵2號線,能到機場能到北站,房間設施很新,比傳統酒店東西好用,工作人員服務特別好説説缺點,作為亞朵,四百多的價格30平的空間太小,房間隔音很差,外面車子滴滴按喇叭施工停的清清楚楚,説是海景房,衹能看到一點點,浴室的水漬沒有擦乾淨,和大連整座城市一樣,價格虛高,性價比很低
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Response from Property: 親愛的朵友,非常感謝您抽出時間分享入住體驗,也感謝您對酒店位置、設施新度及工作人員服務的認可,這些都是我們努力的方向,能得到您的肯定我們十分珍惜。 對於您反饋的不足,我們深感抱歉:30平房間在七百多的價格下讓您覺得空間侷促,隔音問題導致外界噪音影響休息,海景房景觀未達預期,以及浴室水漬未清理乾淨,這些都是我們需要重點改進的地方。我們已將空間規劃、隔音優化、客房清潔標準等問題反饋給相關部門,會重新評估房型定價與服務匹配度,加強客房清潔的細節把控,同時針對海景房的景觀標註進行更精準的説明,避免誤導客人。 您提到的性價比問題我們已認真反思,接下來會從服務質量、硬件細節等多方面提升體驗,努力讓價格與價值更匹配。再次為這次入住給您帶來的不適致歉,若您願意再次光臨,我們定會以更完善的服務回報您的信任,期待能有機會讓您感受到更優質的入住體驗。
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
41 review
10/10
Outstanding
Posted on Jul 7, 2025
工作原因二次入住港灣亞朵,我本人睡眠比較淺,感謝前台服務員特意幫我安排了安靜高樓層更舒適的幾木大床房,房間面積也很大,體驗感一下子好了很多,值得表揚的是早餐也有所創新,大姐做的麪很好吃 。總的來説值得推薦,港灣亞朵將成為我以後出差大連首選,服務一如既往的熱情!!
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Response from Property: 非常感謝您選擇了朵兒,讓您感受到家的温暖是我們的服務宗旨,您的好評給予了我們不斷的動力。我們會更加努力的讓亞朵之花開遍每座城市,亞朵會一直陪伴着您,我們期待與您的下一次相遇!