Golden Imperial Hotel Da Lat

Golden Imperial Hotel Da Lat Reviews

Golden Imperial Hotel Da Lat

1 Ba Huyen Thanh Quan Street, Phuong 10, Dalat, Lam Dong Province, VietnamView Hotel Details
Golden Imperial Hotel Da Lat
Golden Imperial Hotel Da LatGolden Imperial Hotel Da LatGolden Imperial Hotel Da Lat
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Golden Imperial Hotel Da Lat Guest Reviews

4.4/5
Very Good
26 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.6
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All reviews(26)
Positive reviews(17)
Reviews with photos/video(6)
Friendly owner(6)
Great location(6)
Awesome rooms(5)
Awesome stay(4)
Negative reviews(1)
Wilho
Deluxe Double Room
Stayed in Dec 2024
Couples
13 review
4.5/5
Great
Posted on Jan 25, 2025
First day check in, wanted to have room service but the telephone cannot be used. I decided to eat out instead. Aircon has some problem on the first night. And the towel has threads coming out of it.
TuanBK
Deluxe Twin
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 6, 2024
That is beautiful hotel with warm Welcome.
Response from Property: Dear Sir/Madam,Greetings from Golden Imperial Hotel Da Lat! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Golden Imperial Hotel Da Lat
Guest User
Deluxe Twin
Stayed in Sep 2024
Business travelers
1 review
2.0/5
Posted on Oct 23, 2024
Fire test certification during my stay was really annoying, i was not able to have a rest, elevator was not working and impossible to go outside and the alarm was very loud. The hotel do not inform me before about this test, manager was on day off so difficult to ask any modifications or compensation or cancel… In the room the phone was not working and the smell of new material was heavy… Don’t take a room on road side, aircon blow direct cool wind on the bed which is not comfortable.Even if the team was kind this is not what we expect from a 5 star hotel.
Response from Property: Dear Sir/Madam,Greetings from Golden Imperial Hotel Da Lat! Thank you for the valuable feedback on the recent visit and we appreciate your time and contribution.Please accept our sincere apologies for the unpleasant encounter. We will share your feedback with the relevant department to make corrective measures to avoid future recurrences. We sincerely look forward to an opportunity to welcome you back again.Warmest Regards,Golden Imperial Hotel Da Lat.
MichaelVongtc
Deluxe Double Room
Stayed in Sep 2024
Couples
10 review
4.0/5
Very Good
Posted on Dec 3, 2024
Good location, good staff . pretty new , hotel is still building. but dalat is amazing .
Clement-Ong
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 13, 2024
New and clean hotel. Good service and the room is clean. Strategic location.
Response from Property: ear Valued Customer, Greetings from Golden Imperial Hotel Da Lat! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon. Yours Sincerely, Golden Imperial Hotel Da Lat
kum lin wong
Executive Deluxe
Stayed in Dec 2024
Couples
4 review
4.5/5
Great
Posted on Jan 8, 2025
Staff very nicely and helpful
只是一個旅人
Deluxe Twin
Stayed in Aug 2024
Family
40 review
4.2/5
Very Good
Posted on Sep 6, 2024
The hotel smells good, is very clean, the towels are white and new, and there are green plants in every corner! It was very comfortable to stay for two days and the breakfast was delicious. There is a mall next to me and it has been raining this week, so I went in to hang out. The disadvantage of the hotel is that the door is not obvious!
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Response from Property: Dear Sir/Madam,Greetings from Golden Imperial Hotel Da Lat! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Golden Imperial Hotel Da Lat
May
Deluxe Twin
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 7, 2024
As expected from a 5-star hotel, it is clean and the service is very satisfying. It was nice to be assigned a room with a good view. It is close to Godalat and is a very luxurious and sophisticated accommodation.
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Response from Property: Dear Customer, First of all, thank you for staying at our Golden Imperial Da Lat Hotel. We are very happy that you had a satisfactory time during your stay at our hotel. We will always do our best to meet your expectations with more convenient facilities and services that exceed your expectations. In addition, thank you very much for taking the time to leave a review about your stay. Based on your review, our hotel staff will work harder to provide better services. We wish you health and happiness of your family. Thank you. Operational Support Team Golden Imperial Hotel Hotel
리뷰어…
Executive Deluxe
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 19, 2024
I travel often, but I am picky when choosing hotels and do not have many satisfactory reviews. However, I am writing a special review because I am so satisfied that I want to give this place a perfect score. It is a new hotel and all the staff are friendly. The service is fast and good. There was a problem with the bathroom water quality, but they were kind and quick to resolve it and showed their best efforts. The rooms are clean and well-maintained. In particular, the location is really great. Go Dalat, the largest supermarket in Dalat, is just a 3-minute walk away, so I was able to use it conveniently every day. It is really convenient because the lakeside walk and the park walk are right next to it. The city center and Dalat night market are within walking distance. The breakfast is delicious, has a variety of items, and is clean and well-managed, so I was satisfied. In particular, the most impressive thing is that even though it was before 8 o'clock in the morning, the manager of the breakfast restaurant came to the restaurant and managed everything, checked the inconveniences and reactions of the guests, and they served kindly and diligently, leaving a good impression. I would like to praise the manager of the breakfast restaurant for his active service spirit and the fact that he kindly listened to and checked for any inconvenient problems in the rooms and resolved them. I was touched by the way they made eye contact, greeted each other, and worked hard. I often travel to hotels, but this was the first time I've seen a breakfast restaurant manager with such passion. I want to thank the restaurant manager for the delicious breakfast and the friendly service of all the staff. I want to visit this hotel again and recommend it. I recommend it.
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6/14
Response from Property: Dear Customer, First of all, thank you for staying at our Golden Imperial Da Lat Hotel. We are very happy that you had a satisfactory time during your stay at our hotel. We will always do our best to meet your expectations with more convenient facilities and services that exceed your expectations. In addition, thank you very much for taking the time to leave a review about your stay. Based on your review, our hotel staff will work harder to provide better services. We wish you health and happiness for your family. Thank you. Operation Support Team Golden Imperial Hotel
Guest User
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
123 review
4.5/5
Great
Posted on Nov 17, 2024
The hotel is not big, but the rooms are very nice and elegant, with a European feel. What's more, there are fresh flowers. I've stayed in hotels about 500 times, but it's rare to find a room with fresh flowers. I was happy to see roses. The shower and toilet are separated, and I'm glad that there are bath salts in the bathtub. However, the bathtub is so small that even a small-sized person like me can't stretch my legs. The breakfast area is spacious and delicious. There is a shopping mall right behind the hotel, which is convenient. However, perhaps because it is still a new hotel, the reception and some of the staff are not 5-star, and the pool, gym, and spa are under construction and cannot be used, so the price is high! You can only use the room. (In the current situation, the accommodation fee should be reduced by about 3,000 yen.) At best, it would be better to visit this hotel when all the facilities are completed.
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Jennie Phan
Deluxe Twin
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
More then awesome
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Response from Property: Dear Valued Guest,Thank you for choosing Golden Imperial Hotel Da Lat for your recent stay in Da Lat. Golden Imperial Hotel Da Lat is delighted that you had a wonderful time at the hotel. Your review will motivate the hotel staff to strive even harder to provide the best service to our customers. We hope that Golden Imperial Hotel Da Lat will have the opportunity to welcome you back in the near future.Best regards!Golden Imperial Hotel Da Lat
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on Jul 3, 2024
It was nice that most of the facilities were new as it was a 5-star hotel. Overall, the staff is friendly, but the breakfast is a bit disappointing. Iced coffee was delicious. Aside from the hotel, Dalat is nice and cool, but I don't think it has much of an advantage in other areas.
Original TextTranslated by Google
Response from Property: Dear Customer, First of all, thank you for staying at our Golden Imperial Da Lat Hotel. We are very happy that you had a satisfactory time during your stay at our hotel. We will always do our best to meet your expectations with more convenient facilities and services that exceed your expectations. In addition, thank you very much for taking the time to leave a review about your stay. Based on your review, our hotel staff will work harder to provide better services. We wish you health and happiness of your family. Thank you. Operational Support Team Golden Imperial Hotel Hotel
CHO CHANG HEE
Deluxe Twin
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 1, 2024
It is adjacent to the lake in the center of Dalat and there is a large supermarket nearby, making it convenient for shopping. It will be a hotel with the best facilities and services in Dalat city.
Original TextTranslated by Google
Response from Property: Dear Customer, First of all, we would like to thank you for using our Golden Imperial Da Lat hotel. We are very happy to hear that you had a satisfactory time during your stay at our hotel. We will continue to do our best to meet our customers' expectations with more convenient facilities and services that exceed their expectations. In addition, we would like to thank you very much for taking the time to leave a review regarding your use. Based on your reviews, our hotel staff will work harder to provide improved service. We wish you good health and the happiness of your family. Thank you. Operation Support TeamGolden Imperial Hotel Hotel
오미숙(정유진 11-2)
Executive Deluxe
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The hotel is so good The location is good, it's not noisy, and I had a good rest. The facilities are luxurious, but the breakfast is so-so. Grab to the night market is 30,000 dong, so you can walk easily during the day.
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, we would like to thank you for using our Golden Imperial Da Lat hotel. We are very happy to hear that you had a satisfactory time during your stay at our hotel. We will always do our best to meet our customers' expectations with more convenient facilities and services that exceed their expectations. Additionally, thank you very much for taking the time to leave a review. Based on your reviews, our hotel staff will work harder to provide improved service. We wish you good health and the happiness of your family. thank you Golden Imperial Hotel Hotel
KyYuku
Deluxe Twin
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 26, 2024
New hotel opened. The location is too great, next to Lam Vien. Beautiful and very good equipment. Staff are plus points. Very pleased!!!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Golden Imperial Hotel Da Lat for your recent stay in Da Lat. Golden Imperial Hotel Da Lat is delighted that you had a wonderful time at the hotel. Your review will motivate hotel staff to try harder to provide the best service to customers. Hopefully Golden Imperial Hotel Da Lat will have the opportunity to welcome you back in the near future. Best regards! Golden Imperial Hotel Da Lat.