Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.2
Service8.7
Cleanliness8.3
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All reviews(47)
Positive reviews(25)
Reviews with photos/video(4)
Anonymous User
Standard Room With Double Bed
Stayed in May 2025
Business traveler
9 review
6.5/10
Posted on Jun 15, 2025
Location is good. Staffs are helpful. They helped us booking taxi to the airport . There is no much amenities inside the room
Papel
Standard Room With Double Bed
Stayed in Nov 2024
Solo traveler
5 review
8.5/10
Very Good
Posted on Dec 26, 2024
The hotel has a dated 70s exterior, and while the rooms are more 90s, they feel basic and a bit tired. It’s located next to the monastery but also next to a nightclub, so the noise made it impossible to get a good night’s sleep.
Breakfast was overpriced for what it offered but the service was overall very good.
Tomasz
Family Studio
Stayed in Jul 2024
Family
38 review
9.5/10
Amazing
Posted on Nov 6, 2024
Good location and nice rooms
Adiil
Standard Double Room
Stayed in May 2024
Family
4 review
8.5/10
Very Good
Posted on Jun 18, 2024
Good service
Anonymous User
Standard Twin Room
Stayed in May 2023
Business traveler
5 review
10/10
Outstanding
Posted on Sep 1, 2023
very good. I love the stay there
Guest User
Standard Double Room
Stayed in Aug 2023
Business traveler
11 review
10/10
Outstanding
Posted on Dec 5, 2023
Lovely good
Saint moon
Standard Room With Double Bed
Stayed in Nov 2024
Business traveler
25 review
9.0/10
Great
Posted on Feb 3, 2025
It was clean and nice that there was a church and a Christmas market nearby. It was especially convenient to look around the area because the city center was right next door.
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Guest User
Single Room
Stayed in Mar 2024
Business traveler
10 review
10/10
Outstanding
Posted on Apr 23, 2024
Nice small city with its own restaurant and good breakfast.
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Guest User
Superior Room with Double Bed
Stayed in Oct 2024
Business traveler
10 review
7.0/10
Posted on Dec 25, 2024
The room is small, but the location is good and the service is good
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Guest User
Standard Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 13, 2025
Pobyt w hotelu Mercure Częstochowa – Moje wrażenia
Ostatni weekend spędziłam w hotelu Mercure w Częstochowie i muszę przyznać, że był to bardzo udany pobyt.
Obsługa: Personel hotelu zrobił na mnie świetne wrażenie już od momentu zameldowania. Recepcjoniści byli uprzejmi, pomocni i bardzo profesjonalni. Na każdym etapie pobytu czułam, że jestem mile widziana – od uśmiechu przy śniadaniu po sprawne udzielenie informacji turystycznych. Obsługa w restauracji również zasługuje na pochwałę – kelnerzy byli dyskretni, a zarazem zawsze dostępni.
Udogodnienia: Pokój był przestronny, czysty i dobrze wyposażony. Duże łóżka z wygodnymi materacami, biurko do pracy, szybkie Wi-Fi i zestaw do parzenia kawy i herbaty – wszystko, czego potrzeba na krótki pobyt. Bardzo podobał mi się widok z okna – widać było Jasną Górę. Sam hotel znajduje się w świetnej lokalizacji, tuż przy alei NMP, co ułatwia zwiedzanie.
Jedzenie: Śniadanie w formie bufetu było naprawdę smaczne i zróżnicowane – świeże pieczywo, sery, wędliny, owoce, a także opcje na ciepło. Kawa bardzo dobra, co nie jest regułą w niektórych hotelach.
Podsumowując: Hotel Mercure w centrum Częstochowy to miejsce, do którego chętnie wrócę. Świetna lokalizacja, dobra kuchnia i wysoki standard obsługi sprawiają, że to idealny wybór zarówno dla turystów, jak i osób podróżujących służbowo.
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Guest User
Standard Room With Double Bed
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 24, 2024
Wszystko bez zarzutów, jedzonko smaczne I świeże, gorąco polecam
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WesleyRay
Superior Room with Double Bed
Stayed in May 2025
Business traveler
101 review
10/10
Outstanding
Posted on Jul 7, 2025
不錯的啦。整體上OK
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Yaoyao(Amy)
Standard Twin Room
Stayed in Feb 2025
Business traveler
26 review
10/10
Outstanding
Posted on Mar 14, 2025
國外的床都很窄,
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Guest User
Single Room
Stayed in Jul 2024
Business traveler
11 review
10/10
Outstanding
Posted on Nov 11, 2024
非常舒適的酒店,很滿意
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Guest User
Stayed in Sep 2023
Other
6.0/10
Posted on Oct 11, 2023
the room was clean, the bed was comfy, the breakfast buffet was great, selections from both US and European styles. Why just AVERAGE - their wi fi was non existent - at least in room 414, where I stayed. When I came down to the lobby, it connected. By the time I got back to my room, it was disconnected. The front desk said sorry. My only way of contacting Family and Friends was thru email - I need wi fi that works.