DoubleTree by Hilton Coventry Building Society Arena Reviews

Excellent customer service for me a disabled solo traveller. All the staff where outstanding but my best big goes to lovely Marianne in the Faraday restaurant so attentive and professional and pro people 💯

Good location and good size rooms but dated hotels, needs renovation.

We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.

Stayed here as needed to be in Coventry for business… Room overlooked the ground which was nice

Could not be happier this time as the room and the service we got were not good. They gave us a pitch view room with the windows completely covered with something due to an event. So there was no sunlight at all in the room. Was there for 3 nights and felt like we lived in a tunnel and it was so depressive. The air conditioning was not working and couldn't sleep on the first day and when we complained about this to the reception they sent us a fan after asking for two times. I had to keep that fan just a few inches away from my nose to get a little bit of cooling while my man was sleeping in an uncomfortable temperature.  We had to follow them several times for housekeeping.  I will think twice before booking this hotel next time.

Good location for the area. Retail park in walking distance. Hotel has been renovated.

Fantastic

Great night, clean comfortable room, would have given 5 stars but was missing showr gel in bathroom.

The price of a buffet breakfast in Faradays restaurant is way so good, £20 for 2 persons.

First night bad experience, water leaking from the top ceiling on to my bed. The pillow, bed cabinet, duvet cover, carpet was wet!! 3 am in the morning. The service and cleanliness was excellent, the hotel staff were very friendly. Very professional.

Well appointed spacious rooms. Location handy for a motorway stopover.

I was in room 187 the noise from the pipes for the 2 days I was there was terrible I left after 2 days exhausted from lack of sleep the room was lovely and the bed was great but I ask the management to go into that room and flush toilets from other rooms and you will hear what I mean. I couldn’t believe how bad it was I won’t lie. Paint in the bathroom could do with a little TLC

Amazing stay, friendly staff and great facilities

Great location would definitely recommend