Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.1
Service8.2
Cleanliness8.2
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All reviews(120)
Positive reviews(21)
Reviews with photos/video(6)
Great service(8)
Negative reviews(1)
LavishLifestyle
Twin Room
Stayed in Feb 2025
Family
3 review
2.0/10
Posted on Mar 17, 2025
We didn’t enjoy our stay in the hotel because the rooms were freezing cold the heating system were not working,and that ruined our stay because we booked there to come and celebrate my daughter’s birthday, and they refused to change our rooms and be told to be given the blankets and stay under the bed and cover ourselves how can we celebrate and enjoy ourselves just to be covered ourselves under the duvet,we didn’t pay all that money to come in the freezing cold rooms
Guest User
King Room-Accessible
Stayed in Mar 2025
Other
2 review
9.0/10
Great
Posted on Apr 27, 2025
I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
Guest User
King Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 25, 2025
Friendly staff and great location. We had a pleasant stay.
Guest User
Twin Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 22, 2024
The hotel is conveniently located (on the way from London to Birmingham) and we found the staff to
all be very friendly and helpful. The rooms were clean and the beds comfortable. And we had a really good breakfast too. My only slight criticism is that we didn't get our Doubletree warm cookie on arrival - but we check-in after midnight! We would definitely stay again.
Dr. Anthony Cheng
Accessible Queen Guest Room
Stayed in Mar 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Jun 12, 2024
Good hotel!
Guest User
King Room
Stayed in Dec 2023
Couple
1 review
10/10
Outstanding
Posted on Jan 7, 2024
The hotel is perfect for a couples weekend away, the receptionist can’t remember her name was amazing and upgraded our room free of charge too
OmkarG
King Room
Stayed in Mar 2023
Couple
4 review
7.5/10
Posted on May 7, 2023
Nice Hotel, Friendly Staff. Far from city centre. If you are using public transport time consuming to get to and from the hotel, which is a waste of time. Hotel was very clean.
Drake Richard
King Room
Stayed in Mar 2023
Family
25 review
10/10
Outstanding
Posted on Apr 19, 2023
Very nice place for business and chilling as well for sure im gonna come back with wife and my kid vlad
Xx
Guest User
King Room
Stayed in Feb 2024
Couple
4 review
10/10
Outstanding
Posted on Mar 12, 2024
Friendly and great customer service
Guest User
King Room
Stayed in Aug 2023
Other
4 review
7.5/10
Posted on Sep 4, 2023
The bed was not clean enough
Guest User
King Room
Stayed in Jul 2022
Family
4 review
10/10
Outstanding
Posted on Aug 29, 2022
Absolutely wonderful stay. Have been here several times and as always the service and hotel was perfect. Beverley as always was a joy, helpful, friendly and an absolute laugh. Other front of house were lovely too! The rooms are clean and well maintained and the hotel also has the benefit of a pool which is great for the kids. Always stay here when I’m Coventry (unless fully booked or too expensive) and will recommend the hotel to all.
WILSON
King Room
Stayed in Apr 2024
Couple
2 review
8.5/10
Very Good
Posted on May 26, 2024
Very nice
Guest User
King Room
Stayed in Aug 2023
Traveling with friends
27 review
8.0/10
Very Good
Posted on Sep 27, 2023
Average
Manbahaowangbi
Deluxe Twin Room
Stayed in Feb 2023
Business traveler
123 review
10/10
Outstanding
Posted on Mar 3, 2023
nice hotel
Good environment
Good scenery
good people
close to customers
Quiet
Parking is cheap at 6 pounds a night
Many parking spaces
Many breakfast choices
Authentic English Breakfast
catch everything
Will stay again next time